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Program Operations Specialist Jobs (NOW HIRING)

RFCUNY

Position Description The Program Operations Specialist reports to the Deputy Director of Program Management and manages enrollment, scheduling, logistics, learner support, LMS administration, and ...

RFCUNY

Program Operations Specialist

Manhattan, NY · On-site

Position Description The Program Operations Specialist reports to the Deputy Director of Program Management and manages enrollment, scheduling, logistics, learner support, LMS administration, and ...

FHLB Des Moines

$82K/yr

Reporting to the HMC Administrator of Program Operations, the Program Operations Specialist is responsible for providing operational, educational, and programmatic support to the Neurocritical Care ...

Uw

Program Operations Specialist (E S 7)

Seattle, WA · On-site

$82K/yr

About this Opportunity Reporting to the HMC Administrator of Program Operations, the Program Operations Specialist is responsible for providing operational, educational, and programmatic support to ...

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Program Operations Specialist information

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How much do program operations specialist jobs pay per year?

As of Sep 15, 2026, the average yearly pay for program operations specialist in the United States is $68,012.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $86,000.00 per year, depending on experience, location, and employer.

How does a program operations specialist typically collaborate with other departments to ensure program success?

Program Operations Specialists often coordinate closely with various departments such as finance, HR, and project management to align resources and timelines. They facilitate communication between teams, monitor program milestones, and ensure that operational processes support program objectives. By organizing cross-functional meetings and tracking progress, they help resolve bottlenecks and promote a cohesive approach to program delivery. Strong interpersonal and organizational skills are key to navigating these collaborative efforts.

What are the key skills and qualifications needed to thrive as a program operations specialist, and why are they important?

To thrive as a Program Operations Specialist, you need strong organizational, analytical, and project management skills, often supported by a bachelor’s degree in business, public administration, or a related field. Familiarity with project management software, budgeting tools, and data analysis systems is typically required. Excellent communication, problem-solving abilities, and attention to detail help you effectively coordinate tasks and collaborate with diverse stakeholders. These skills are crucial for ensuring programs run smoothly, efficiently, and achieve their intended outcomes.

What is the difference between Program Operations Specialist vs Program Coordinator?

AspectProgram Operations SpecialistProgram Coordinator
Required CredentialsTypically requires a bachelor's degree in a related field; certifications like PMP or project management certifications are commonUsually requires a bachelor's degree; certifications are less common but may include project management or administrative certifications
Work EnvironmentWorks within organizations managing program logistics, compliance, and operationsFocuses on coordinating program activities, scheduling, and communication with stakeholders
Employer & Industry UsageUsed across nonprofit, government, and corporate sectors for operational rolesCommon in nonprofit, education, and government sectors for program support roles

The Program Operations Specialist and Program Coordinator roles share similarities in industry and work environment but differ mainly in scope. The Specialist often handles more complex operational tasks and may require certifications, while the Coordinator focuses on day-to-day program support and communication.

Is a Program Operations Specialist a good entry level job?

A Program Operations Specialist role can be suitable for entry-level candidates, especially those with strong organizational, communication, and problem-solving skills. It often involves coordinating projects, managing schedules, and using tools like spreadsheets or project management software, making it accessible for those starting their careers in operations or program management.

What does a program operations specialist do?

A program operations specialist manages and coordinates the daily activities of a specific program or project, ensuring processes run smoothly and objectives are met. They often handle tasks such as data analysis, reporting, process improvement, and stakeholder communication, using tools like project management software. Strong organizational skills and attention to detail are essential for success in this role.
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What cities are hiring for Program Operations Specialist jobs?

Cities with the most Program Operations Specialist job openings:

What states have the most Program Operations Specialist jobs?

States with the most job openings for Program Operations Specialist jobs include:

What are popular job titles related to Program Operations Specialist jobs?

For Program Operations Specialist jobs, the most frequently searched job titles are:

Infographic showing various Program Operations Specialist job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 1% As Needed, 75% Full Time, 20% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $68,012 per year, or $32.7 per hour.

Program Operations Specialist

Baltimore, MD • On-site, Remote

Johns Hopkins University
Colleges, Universities, and Professional Schools • 10K+ employees
Learn more about Johns Hopkins Universityexternal

Full-time

Re-posted 5 days ago

Johns Hopkins University rating

8.0

Company rating: 8.0 out of 10

Based on 72 frontline employees who took The Breakroom Quiz

Job description

Hire Hopkins is the university-wide employer engagement function at Johns Hopkins University, within Integrative Learning and Life Design (ILLD). We partner with employers across industries to connect Hopkins students and postdocs - across all nine academic divisions - with meaningful internships, full-time roles, and experiential learning opportunities. We are a remote-first office that works at the intersection of senior employer relationships, school-facing program delivery, and operational excellence.
We are seeking a Program Operations Specialist, Hire Hopkins who will be operational backbone of Hire Hopkins. Reporting to the Executive Director, this role provides the administrative, technology, and data stewardship that allows directors, sector leads, and the broader team to focus on building employer relationships and delivering student outcomes.
This is a high-leverage operational role for someone who enjoys building order in a busy, growing team. The work spans administrative coordination, technology operations, and data hygiene - with the goal of running clean, reliable systems that the rest of the office depends on.
The Executive Director, Hire Hopkins, is the role's manager. The Senior Director of Operations is a major day-to-day stakeholder who relies on this role for operational support across the employer engagement engine. Day-to-day work allocation is coordinated between the two directors.
Primary Duties & Responsibilities
Administrative Operations
  • Manage the Hire Hopkins email inbox as the operational triage point for the office - fielding inbound inquiries from employers, school partners, and stakeholders; routing messages to the appropriate sector lead, director, or team member; and tracking response status to ensure no inquiry falls through gaps.
  • Plan, create, and distribute mechanisms for feedback from hiring partners, JHU stakeholders, and students.
  • Own expense management in Concur, including processing reports, tracking and reconciling transactions, and ensuring policy compliance.
  • Maintain vendor relationships and ensure annual contracts, subscriptions, and operational needs are covered.
  • Support sector leads and program directors on the administrative and logistical components of employer events, hiring initiatives, and treks - including event registration setup, Handshake event configuration, materials preparation, and post-event follow-up tracking.
  • Optimize administrative processes for the office internally, with stakeholders, and with employers - building scalable workflows as the team grows.

Technology Operations
  • Maintain the technology infrastructure that supports the office's day-to-day work, including the website, SharePoint sites, CRM, Handshake, and other operational systems.
  • Maintain and update the Hire Hopkins website with current content, employer partner information, and team materials.
  • Manage SharePoint sites and ensure proper file organization, document version control, and team access permissions.
  • Execute CRM management and maintenance, including data entry support, user access, and routine system maintenance, in alignment with operational standards set by the Senior Director of Operations.
  • Collaborate with the Handshake system administrator to monitor job postings and employer interactions, ensuring sector leads' employers and opportunities are properly tagged and visible to the right student populations.
  • Serve as the day-to-day operational liaison to the Office of Digital Transformation (ODT) on technology operations, integrations, and platform support.
  • Support the Executive Director and the Senior Director of Operations in evaluating new technology solutions for the office's operational needs.

Data Stewardship & Reporting
  • Hire Hopkins is responsible for the quality and accuracy of its own office-level data; the Office of Digital Transformation (ODT) is the official institutional data office and is responsible for reporting Hopkins outcomes data to university leadership. This role owns the clean line between the two: ensuring Hire Hopkins's operational data is accurate, current, and ready for ODT to use in their institutional reporting.
  • Own day-to-day data hygiene and accuracy across Hire Hopkins systems - including CRM data quality, Handshake job tagging, event registration records, and employer engagement records.
  • Create, maintain, and analyze accurate records of event details, including registrations, feedback surveys, and outcomes.
  • Partner with ODT to ensure Hire Hopkins data is properly cleaned, formatted, and delivered for the institutional reporting they own; serve as the Hire Hopkins point of contact for ODT's data requests and data infrastructure work.
  • Perform basic data analysis on internal operational metrics, survey results, and event outcomes; generate insights and recommend operational improvements for use within the office.
  • Create regular internal reports on operational metrics, employer engagement activity, and event outcomes for use by the team and the leadership of the office.
  • Use data visualization tools (Excel, PowerBI) to present operational insights to non-technical audiences within the team.

Special Skills, Knowledge & Abilities
  • Strong problem-solving and analytical abilities.
  • Excellence in stakeholder communication, including the ability to manage multiple stakeholders' needs with transparency and good judgment about prioritization.
  • Initiative and ownership mindset.
  • Process improvement orientation.
  • Attention to detail and organizational skills.
  • Ability to handle confidential information with discretion.
  • Commitment to data security compliance (FERPA and PII).

Who Might Thrive in This Role
  • You enjoy working with data, you're tech-savvy, and you have strong organizational skills. You independently and collaboratively resolve complex problems while maintaining a positive, solution-oriented attitude. You're adaptable, data-focused, and outcomes-driven.
  • You're comfortable supporting multiple stakeholders across a busy team - and you can manage competing requests with grace, transparency, and good judgment about prioritization. You're comfortable being a connector and operator who keeps the trains running rather than someone who needs to be in the spotlight.
  • Hire Hopkins is a remote-first office with the culture of a startup and the resources of a large institution. You'll need to enjoy remote work and be available 9am-5pm EST. We provide a laptop and a cellphone.

Minimum Qualifications
  • Bachelor's Degree.
  • Three years progressively responsible experience in program administration in an academic environment.
  • Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications
  • Five plus years of experience in operations, program administration, or related field.
  • Demonstrated experience owning operational initiatives and complex projects in a multi-stakeholder environment.
  • Strong analytical skills with experience in data-driven problem solving and operational reporting.
  • Advanced proficiency with business technology tools (Microsoft Office Suite, CRM systems).
  • Proficiency with data visualization tools (Excel and PowerBI).
  • Competency with website management and SharePoint administration.
  • Experience supporting a growing, multi-team office or function.

Classified Title: Academic Program Administrator
Job Posting Title (Working Title): Program Operations Specialist
Role/Level/Range: ACRP/03/MC
Starting Salary Range: $48,000 - $84,100 Annually ($70,000 targeted; Commensurate w/exp.)
Employee group: Full Time
Schedule: M-F, 9am-5pm
FLSA Status: Exempt
Location: Remote
Department name: Hire Hopkins
Personnel area: University Student Services

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About Johns Hopkins University

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Gilman believed that teaching and research go hand in hand—that success in one depends on success in the other—and that a modern university must do both well. He also believed that sharing our knowledge and discoveries would help make the world a better place. In 145 years, we haven’t strayed from that vision. This is still a destination for excellent, ambitious scholars and a world leader in teaching and research. Distinguished professors mentor students in the arts and music, humanities, social and natural sciences, engineering, international studies, education, business, and the health professions. Those same faculty members, along with their colleagues at the university’s Applied Physics Laboratory, have made us the nation’s leader in federal research and development funding every year since 1979. That’s a fitting distinction for America’s first research university, a place that has revolutionized higher education in the U.S. and continues to bring knowledge and discoveries to the world.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Baltimore, MD, US

Year founded

1876

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