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Program Operations Assistant Jobs in Virginia (NOW HIRING)

Bowhead

Program Analyst

King George, VA · On-site

Able to be proficient in MS Project to assist with maintaining program schedule * Should be able to ... program operations in meeting established goals, requirements, and objectives. * Experience in ...

Bowhead

Program Analyst

King George, VA

Able to be proficient in MS Project to assist with maintaining program schedule * Should be able to ... program operations in meeting established goals, requirements, and objectives. * Experience in ...

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Program Operations Assistant information

What does an operations assistant do?

An operations assistant supports the daily functions of an organization by handling administrative tasks, coordinating schedules, managing communication, and assisting with project logistics. They often use tools like spreadsheets and office software and may need strong organizational and communication skills. Their role helps ensure smooth and efficient operations within the team or department.

What job makes $10,000 a month without a degree?

A Program Operations Assistant typically does not earn $10,000 a month without a degree; such high salaries are uncommon for entry-level or support roles. High-paying jobs that can reach this level often require specialized skills, certifications, or experience in fields like sales, real estate, or entrepreneurship. Most roles with this income level involve significant responsibility, expertise, or business ownership.

What jobs pay $2000 a day?

Jobs that can pay $2000 a day typically include high-level consulting, specialized medical professionals like surgeons, senior corporate executives, or certain legal roles such as trial lawyers. These positions often require advanced skills, extensive experience, and sometimes certification or licensure, and they may involve project-based or contract work with high compensation rates.

What is the salary of an operations assistant?

The salary of a Program Operations Assistant typically ranges from $35,000 to $50,000 annually, depending on experience, location, and organization size. Entry-level positions may start lower, while experienced assistants or those in larger organizations can earn higher wages. Benefits and opportunities for advancement are often included in compensation packages.

What are the key skills and qualifications needed to thrive as a Program Operations Assistant, and why are they important?

To thrive as a Program Operations Assistant, you need strong organizational skills, attention to detail, and experience in administrative support, typically supported by a high school diploma or associate degree. Familiarity with office productivity software (such as Microsoft Office Suite), scheduling systems, and database management is commonly required. Excellent communication, problem-solving abilities, and adaptability are vital soft skills for coordinating tasks and supporting team objectives. These skills ensure efficient program execution, smooth workflow, and effective collaboration within the organization.

What are some common challenges faced by Program Operations Assistants, and how can they be successfully managed?

Program Operations Assistants often juggle multiple tasks simultaneously, such as managing schedules, coordinating events, and handling communications between departments. One common challenge is adapting to shifting priorities and tight deadlines, which requires strong organizational and time-management skills. Successful assistants develop proactive communication habits and reliable tracking systems to ensure nothing falls through the cracks. Building good relationships with team members and being resourceful when solving problems also help manage the dynamic nature of the role.

What are Program Operations Assistants?

Program Operations Assistants are administrative professionals who support the daily operations of programs within an organization. Their duties include managing schedules, coordinating meetings, maintaining records, preparing reports, and assisting with event planning. They serve as a vital link between program managers, staff, and participants, ensuring that program activities run smoothly and efficiently. Program Operations Assistants often handle communications, process paperwork, and provide general support to help achieve program goals.

What is the difference between Program Operations Assistant vs Program Coordinator?

AspectProgram Operations AssistantProgram Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may require additional certificationsBachelor's degree often preferred; relevant certifications can be beneficial
Work EnvironmentOffice settings, program sites, or remote work; supporting daily operationsOffice or field settings; overseeing program implementation and coordination
Employer & Industry UsageNonprofits, government agencies, educational institutionsNonprofits, government, healthcare, and educational sectors
Common Search & Comparison IntentUnderstanding entry-level operational roles in programsManaging and coordinating program activities and teams

The Program Operations Assistant typically handles daily operational support tasks, focusing on administrative and logistical functions. In contrast, the Program Coordinator often takes on a broader role in overseeing program activities, coordinating teams, and ensuring program goals are met. Both roles are essential in program management but differ in scope and responsibilities.

Program Operations Assistant jobs near you
Infographic showing various Program Operations Assistant job openings in Virginia as of June 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 94% In-person, and 6% Hybrid job distribution.
Assistant Manager, Program Operation - Amazon

Assistant Manager, Program Operation - Amazon

Northwest Center

Arlington, VA • On-site

$69K - $89K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Key responsibilities

  • Provide management, day-to-day direction, and leadership to the Move Ambassador team.

  • Ensure program service level agreements and operation standards are met or exceeded, including staffing levels, email response times, and overall customer satisfaction.

  • Act as liaison between Northwest Center, Amazon, and other vendors, ensuring continuity and ongoing improvement of relationships with various Amazon Teams.

Job description

Description
Northwest Center has been a vendor at Amazon for over two decades. The NWC @ Amazon division has grown to over 300 employees, providing a wide variety of customer service support on Amazon's thriving campuses nationwide. The Move Program is crucial in managing the internal office move process. They collaborate with vendors to execute corporate relocations, guide the customer's point of contact through each stage of the move, and serve as the primary source of information for all aspects of the relocation. Their expertise ensures smooth and efficient transitions, maintaining high standards of service and communication throughout the entire process.
As the Assistant Manager of Program Operations, you will oversee the team that manages Moves, Adds, and Changes (MAC) services across the Amazon campus. We seek a passionate people leader eager to support our team by facilitating their professional development and day-to-day performance management. Our new leader will provide a balance of customer obsession and technical understanding to set clear performance expectations, monitor progress against goals, and provide coaching to ensure the team's success.
As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we're invested in building teams with a wide variety of backgrounds, identities, and experiences. If you share our values and are interested in leading a high-performing team, we encourage you to apply.
Location: Arlington, VA & DC Area
Schedule: Full-Time, 40 hours per week Monday - Sunday between 7:30AM - 6PM. Must be able to work a flexible schedule.
Starting Wage Range: $69,513 - $79,352 per year Full Salary Range: $69,513 - $89,190 per year
What We Can Offer:
  • Comprehensive Medical, Dental, Vision, Disability, and Life Insurance, effective the month after 30 days of employment
  • 17 Accrued Paid Time Off Days Annually
  • Additional 10 Annual Floating Holidays, Parental Leave, and Paid Compassion Leave
  • Retirement 401(K) with a company match
  • Employment Assistance Program (EAP) via Spring Health
  • Mental Wellness Program including six free therapy sessions per year
  • Opportunity for career development with our NWC Mentorship Match program
  • Wellness Reimbursement Program - $25/month
  • Student Loan Contribution Program - $50/month
  • Arlington, VA: Company-Provided SmarTrip card or Parking Stipend - $153/month
  • Pet Insurance Discount Program

Check out the entire list of benefits Northwest Center has to offer here: https://nwcbenefits.hrbenefits.net/
* Please submit a resume with your application. Cover letters preferred but not required. *
What You Will Do
People Leadership
  • Provide management, day-to-day direction, and leadership to the Move Ambassador team.
  • Responsible for employee development through the development of individualized goals and the creation of training plans to ensure that employees achieve established goals.
  • Responsible for staff performance, ensuring that all procedures, processes, and policies are understood and followed.
  • Providing corrective employee conversations related to employee performance as necessary, including subsequent follow-up.
  • Responsible for the interviewing, hiring, and termination process and discussions, partnering with Human Resources as necessary.
  • Contributes to a positive work environment that encourages retention of talent.
  • Foster a spirit of teamwork and unity among team members that allows for disagreement over ideas, conflict and expeditious conflict resolution.

Operational Excellence
  • Ensure program service level agreements and operation standards are met or exceeded, including staffing levels, email response times, and overall customer satisfaction.
  • Define and closely monitor day-to-day service levels and overall KPIs, including qualitative measures.
  • Facilitate change management activities with cross-functional team members and stakeholders to understand and ensure the adoption of new rollouts.
  • Drive a complex program across multiple stakeholders, maintaining and cultivating client relationships.
  • Identify potential challenges and opportunities within the programs. Communicate and collaborate with key stakeholders to implement timely solutions.
  • Deliver engaging presentations and effectively communicate information, data, or reports to diverse audiences.
  • Design reports, support dashboards, and analyze data to track activity.

Customer Experience
  • Act as liaison between Northwest Center, Amazon, and other vendors, ensuring continuity and ongoing improvement/development of relationships with various Amazon Teams, providing an enhanced Amazon brand experience.
  • Provide elevated customer support for Amazon employees and vendor partners.
  • Partner with the Lead to handle escalated situations during the move process.

Who You Are
  • Bachelor's Degree or equivalent combination of education and experience
  • 4-year customer service or administrative support experience
  • 2+ years of experience in a leadership role
  • 2+ years' experience with project or program management or business operations
  • Commitment to Northwest Center's mission of inclusion and ability to successfully work in a diverse environment.
  • Detailed oriented and thorough, with ability to see the "big picture".
  • Passion to foster an inclusive and diverse culture through initiatives, training & education, communications, and implementing optimizations based on high-level goals.
  • Regularly seeks new and improved methodologies for enhancing the effectiveness of organization.

Working Conditions & Physical Demands
  • Must be able to frequently carry and lift a backpack containing a laptop and other supplies, up to 50 pounds.
  • It is a combination of desks and active visits to several Amazon buildings, so the ability to walk consistently within a 1.5-mile radius is required.
  • Variable working hours, with availability to work a flexible schedule to meet the needs of the business, including arriving early, staying late on a moment's notice, and occasional evening and weekend shifts.
  • Ability to read, write, speak, and comprehend the English language
  • Ability to see both distance and details at close range, within a few feet of the observer (with or without corrective lenses).
  • Ability to identify and understand the speech of another person (with or without a personal auditory hearing device).
  • This is a dog friendly environment with over 1000 dogs on campus. Individuals with dog allergies or those who do not particularly care for dogs may not be the best fit.

Northwest Center is committed to offering reasonable accommodations to applicants with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, perform essential job functions, and/or receive other benefits and privileges of employment, please contact us at [email protected].
At Northwest Center, we do not just accept diversity and inclusion - we celebrate it, support it, live it, and flourish in it to benefit our employees, the community, and our clientele. We believe that our strength lies within our diversity and the forward motion toward a day when people of all abilities can learn and work together.
We believe that curiosity and critical thinking are essential to the dialogue and improving decision-making, planning, resource allocation, and how we treat others. Our goal is to create and implement more equitable practices, policies, and culture. To be equitable means to value and respect individuals from all cultural backgrounds, genders, races, identities, and abilities. Northwest Center is proud to be an equal opportunity employer, including disability and veterans' status.
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