Program Operations Assistant Jobs in Bristol, VA

Title: Program Administration Specialist

State Role Title: Prog Admin Specialist I

Hiring Range: $55K-$65K

Pay Band: 4

Agency: Dept of Housing & Cmnty Devel

Location: ABINGDON FIELD OFFICE

Agency Website: https://www.dhcd.virginia.gov/housing

Recruitment Type: General Public - G

Job Duties

DHCD Welcomes Veterans and Veteran Spouses!

Join Our Team at the Virginia Department of Housing and Community Development!
The Virginia Department of Housing and Community Development is seeking a Program Administration Specialist to support the effective implementation of the agency's resiliency initiatives. This position plays an essential role in assisting with the administration of the Community Development Block Grant Disaster Recovery (CDBG DR), National Disaster Resilience (NDR), and state disaster recovery programs.

These programs are funded through the U.S. Department of Housing and Urban Development (HUD) to help communities recover from major natural disasters and strengthen long term safety. The Program Administration Specialist provides foundational support to ensure these resources are delivered accurately, responsibly, and in alignment with established procedures.

In this role, you will provide foundational program support by conducting initial reviews of reports and documentation, performing routine administrative and programmatic tasks, and ensuring adherence to established procedures. Through diligent documentation management, accurate data entry, and consistent support for compliance and reporting activities, you will help maintain clear and compliant program delivery.

You will also serve as an accessible resource for grantees and partners, offering routine guidance to promote timely, accurate, and compliant participation in disaster recovery programs. Your work will directly support the coordination and integrity of major resiliency efforts across the Commonwealth.

Working under the direction of senior staff and the Program Manager, you will contribute to a collaborative, efficient, and compliant work environment. You will support administrative and policy related activities that strengthen overall program operations, maintain high quality program files, assist with financial processing, and help uphold the integrity of DHCD's disaster recovery and resiliency programs.

The appointment is to a restricted position, funded in part by non-general funds. The availability of funding is scheduled for review on an annual basis. Continued employment is contingent on the continued availability of grants and non-general funds.

This position is telework-eligible and adheres to the Commonwealth of Virginia's telework policy 1.61.

Commonwealth of Virginia benefits/incentives include:
Public Student Loan Forgiveness (PSLF)
Tuition Reimbursement
Dental/Medical/Vision plans
Sick, Family/Personal, Annual, Military, and Community Service Leave
Employee Assistance Programs (EAP)
Disability Plans (Short and Long Term)
Retirement and Savings plans
Life and Long-Term Care Insurance Telework Eligible Commonwealth of VA Employees ONLY discounts

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Minimum Qualifications

Skilled in collecting, organizing, researching, and maintaining data and documentation.
Skilled in reviewing applications, invoices, and or reports for completeness and accuracy.
Demonstrated ability to interpret and apply established guidelines and procedures for compliance.
Demonstrated ability to manage multiple tasks to meet deadlines with professionalism and efficiency.
Proficient in Excel, Word, and PowerPoint presentations for conveying program policies and procedures.
Demonstrated ability to provide technical assistance, engaging training, or one on one support to strengthen partner capacity or program performance.
Experience in administrative support, program coordination, grants assistance, or related work.
Exceptional customer service experience, complemented by strong communication skills, customer service skills, problem-solving, and coordinating resources.

Additional Considerations

Experience with state or federal grant programs.

Special Instructions

You will be provided a confirmation of receipt when your application and/or resume is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.

You will be provided a confirmation of receipt when your application and/or resume is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.
Application Process:
Individuals desiring to be considered for this position must submit a completed employment application or you may attach a resume before the position's closing date. Applications/changes received after the closing date will not be considered. Applications sent through postal mail, email, or fax will not be considered.
Applicants are encouraged to be specific regarding job-related knowledge, skills, experience, and abilities.
You will be provided a confirmation of receipt when your application and/or resume is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.
Supplemental Questions:
You may be required to respond to position-specific questions at the end of this application. This information may help us evaluate your credentials and qualifications for the job. Failure to respond to any questions may disqualify you from further consideration. Answers should be reflected in jobs and positions held.
Background and Reference Checks:
Selected applicants are subject to a background investigation and reference checks. Investigations may include fingerprint checks (State Police, FBI); local agency checks; employment verification; verification of education (if required and relevant to employment); credit checks; and other checks based on the position.
Lay off Policy 1.3:
If you have been impacted by the DHRM Policy 1.3 layoff and have a valid Interagency Placement Screening Form (Yellow Card) or Preferential Hiring Form (Blue Card), it is necessary to submit the card before the closing date for this position. You can include the Card as an attachment with your state application.
DHCD Welcomes Veterans and Spouses:
We are committed to recruiting, hiring, and retaining qualified Veterans and their spouses. Veterans who are hired into state positions may be eligible to receive additional leave accruals based on their total years of service in the military, National Guard, or Reserve. If applicable, please submit form DD-214 with your state application.
Sponsorship:
The Commonwealth of Virginia welcomes all applicants authorized to work in the United States. Sponsorship is not provided; therefore, applicants must be a citizen or national of the U.S., a Lawful Permanent Resident, or an alien authorized to work.
Reasonable Accommodations:
Accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact our Human Resources Department for further assistance.
Equal Opportunity Employer:
The Department of Housing and Community Development practices fair and equal employment opportunities to all employees and applicants in accordance with applicable laws and regulations. It is our policy to prohibit discrimination on the basis of race, sex, color, national origin, religion, sexual orientation, gender identity, age, veteran status, political affiliation, genetics, or disability in the recruitment, selection, and hiring of its workforce. Qualified individuals with disabilities are encouraged to apply. It is our goal to foster a culture that demonstrates the principles of civility, diversity, opportunity, and inclusion.
Diversity, Opportunity, and Inclusion:
DHCD is committed to providing valuable opportunities for a diverse, equitable and inclusive environment where all employees feel supported. DHCD seeks to work with partners, grantees and vendors who demonstrate a commitment to diversity and inclusion as a practice and have a demonstrated record of this commitment.
Alternative Hiring Process:
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019. Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022-
February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Contact Information

Name: Human Resources

Phone: N/A

Email: rr-recruitment1@dhcd.virginia.gov

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.