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Program Manager Jobs in Whitby, ON (NOW HIRING)

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RQ00200 - Sr. Program Manager

Toronto, ON · Hybrid

CA$105.92 - CA$127.10/hr

RQ00200 - Sr. Program Manager 6-month contract (131 business days) - possible extension Hybrid currently 3 days office, 2 days WFH. Eventually (no set date currently) it will go back to 5 days a week ...

New

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Azure Cloud Program Manager

Toronto, ON

CA$102.70K - CA$137K/yr

Azure Cloud Program Manager Position Type: Regular - Full-Time Grade: Grade 06 Requisition ID: 42190 In every role, McCainers are ambitious, curious, and passionate about creating exceptional work ...

HSO

Talent Pool - Program Manager

Toronto, ON · On-site

Talent Pool - Program Manager Terms : Various future full-time, part-time or temporary opportunities Starting Salary: Commensurate with experience Location : Ottawa, Canada; Montreal, Canada; Toronto ...

Clio

Staff GTM Program Manager

Toronto, ON · On-site +1

CA$152K - CA$182.40K/yr

We are currently seeking a Staff GTM Program Manager to join our Revenue Operations team. This role can be based in our Vancouver , Calgary , or Toronto offices, or remote across Canada (excluding ...

TekStaff IT Solutions

IT Program Manager

Toronto, ON · Hybrid

TekStaff's Client has a current vacancy for a IT Program Manager This is a 12 month contract located in Toronto, ON/ Hybrid (3 days/ week) Candidate Requirements/Must Have Skills: 1. 5+ years of ...

New

Dar Group

Program Manager, Early Career

Toronto, ON

Job Summary As the Program Manager, Early Career you will report to the Associate Vice President, Talent Attraction and be responsible for delivering on the strategy, tools, processes, and execution ...

Capco

Senior Program Manager, CIAM

Toronto, ON · On-site +1

The Role Capco is looking for a Senior Program Manager with deep expertise in Banking & Payments to lead strategic transformation initiatives focused on Customer Identity and Access Management (CIAM)

Autodesk

Talent Technology Program Manager

Toronto, ON · On-site +1

Job Requisition ID # 26WD98179 Position Overview The Autodesk Talent organization is seeking a Technology Program Manager to drive the strategy, prioritization, and optimization of talent technology ...

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Program Manager information

What Is the Job of a Program Manager?

The job of a program manager is to plan, organize, and coordinate management programs or external programs for a business or institution. As a program manager, your duties vary depending on the type of organization for which you work, but many of the responsibilities for this role are similar or overlap. You typically supervise numerous associates and analysts who help prepare data and assessments about current programming and how it can be improved. You help to implement new programs for employees or customers and promote them through HR or outreach coordinators and marketing professionals. You also assess individual projects and how they interact with one another.

What are the key skills and qualifications needed to thrive as a Program Manager, and why are they important?

To thrive as a Program Manager, you need strong project management skills, strategic planning abilities, and a relevant degree, often supported by certifications like PMP or Agile. Familiarity with tools such as Microsoft Project, Jira, or Asana is essential for tracking progress and managing resources. Exceptional communication, leadership, and problem-solving skills help you motivate teams and navigate complex stakeholder environments. These competencies ensure that programs are delivered on time, within scope, and aligned with organizational goals.

What are some common challenges Program Managers face when coordinating cross-functional teams?

Program Managers often encounter challenges such as aligning priorities across diverse teams, managing conflicting stakeholder expectations, and ensuring clear communication among departments with different workflows. Navigating these challenges requires strong negotiation and problem-solving skills, as well as the ability to build consensus and foster collaboration. Successful Program Managers proactively establish regular check-ins, promote transparency, and adapt strategies to keep projects on track and maintain team engagement.

What are program managers?

Program managers are professionals responsible for overseeing multiple related projects within an organization, ensuring they align with strategic goals and deliver expected outcomes. They coordinate the efforts of project managers, manage resources, set priorities, and address risks and issues that arise across the program. Unlike project managers who focus on individual projects, program managers take a broader view, ensuring that all projects within a program work together effectively to achieve long-term business objectives.

What is the difference between Program Manager vs Project Coordinator?

AspectProgram ManagerProject Coordinator
CredentialsTypically requires a bachelor’s degree, PMP or similar certifications often preferredUsually requires a bachelor’s degree; certifications like CAPM are common
Work EnvironmentOversees multiple projects within a program, strategic focusSupports project teams, handles administrative tasks
Employer & Industry UsageUsed across industries like IT, construction, healthcareCommon in similar industries, supporting project execution

The Program Manager focuses on managing multiple related projects to achieve strategic goals, while the Project Coordinator supports individual projects with administrative and logistical tasks. Both roles require coordination skills, but the Program Manager has a broader, strategic scope.

More about Program Manager jobs
What are the most commonly searched types of Program jobs in Whitby, ON? The most popular types of Program jobs in Whitby, ON are:
What job categories do people searching Program Manager jobs in Whitby, ON look for? The top searched job categories for Program Manager jobs in Whitby, ON are:
What cities near Whitby, ON are hiring for Program Manager jobs? Cities near Whitby, ON with the most Program Manager job openings:
Program Manager jobs near you

Program Manager, Proprietary Reward Programs

BMO Capital Markets

Toronto, ON

Full-time

Medical, Life, Retirement

Posted 15 days ago

Job description

Application Deadline:

06/09/2026

Address:

33 Dundas Street West

Job Family Group:

Customer Solutions

This individual will lead and manage the Diners Club Rewards Program and the Cashback Reward Program for Canada.

MANDATE

Loyalty programs are a major driver of customer engagement with mostbusinesses andare the most important factor customers consider in choosing a credit card. The brand perception, customer experience and overall value of a loyalty program underpin the success or failure of a credit card portfolio.

TheRewards Program Manageris responsible for overseeing all aspects of theProprietaryCredit Card Rewards program.

This role reports into the Director, NA Proprietary Rewards Programs and has two major elements:

1) Rewards program design andimprovement&2) Rewards program management.

1. Rewards program design andimprovement

  • The loyalty landscape is evolving very quickly driven by innovation in technology and business models across a range of industries. This role is accountable for ensuring that ourProprietaryrewardprogramsprovide best in class loyalty experiences that drive customer loyalty and financial performance. This accountability includes:

  • Working with the Director, NA Proprietary Rewards Programs and other key stakeholders to develop the strategy and roadmap for the rewards program based on deep customerinsights.

  • Designing, building and enhancingtherewards program to deliver an exceptional customer experience

  • Develop a 12-18-monthstrategy for program vision, priorities, andimprovements.

  • Optimizing the rewards offering(Category and Pricing)and customer journey

  • Continually finding ways to enhance customer engagement and the loyalty experience through innovative newvalue-addedservices,engagement toolsand improved customer journey

  • Continually monitoring the competitive environment and anticipating customer needs

  • Working with the Director, NA Proprietary Rewards Programs and other key stakeholders (internal and external) to develop new loyalty partnerships to deliver more value and enhance customerexperiences.

  • Periodically participating as a core team member in selecting loyalty vendors and partners and negotiating contracts]

  • Support internal product partnerstodeliver program benefits and valuethat meet product and customer segmentneeds.

2. Rewards program management

  • Effective management of proprietary rewards programs is critical to delivering the right customer experience, supporting the growth objectives of the business, managing costs and profitability, and managing risk. This role is accountable for theday-to-daymanagement of BMO'sProprietary Credit Card Reward programs, including:

  • Building and executing a customer communications and engagement plan with vendors/partners, Marketing and Portfolio Management teams to maximize engagement with the rewards program

  • Actively managing reward costs and outstanding liabilities, including planning and forecasting, reporting and insights, reward offering and mix, and marketing activities to drive more profitable customer redemption behavior

  • Managing rewards program suppliers(i.e.TSYS, HINDA, MC) and rewards partner relationships, including managing contracts, performance metrics, profitability, due diligence and the day-to-day relationship

  • Effectively managing risk, including rewards fraud, and ensuring compliance with all laws, rules and BMO policies

  • Program governance to ensureeffective policies, procedures and processes.

  • Leading and/or participating in initiatives across the bank related to proprietaryrewards programs andresolving issues and customer escalations.

  • Sharing rewards program subject matter expertise with internal product managers to lead and shape customerengagement.

  • Prepare and lead the quarterly liability review process foreachrewardprogram.

________________________________________________________________________

KNOWLEDGE AND SKILLS

Knowledge & Experience

Strong track record delivering results in ambiguous and challenging situations

4-6 years loyalty program and/or product management experience

2-3 years partnership management

P&L accountability and payments experience preferred

Minimum undergraduate university degree, an MBA or other post-graduate degree, or equivalent industry related experience preferred

Skills

Strategic thinker who can develop and execute near-term and long-term strategies and roadmaps

Proven ability to build relationships with external partners and colleagues across different business units and groups

Proven ability to influence without authority and drive change

Able to think like a customer and design the right customer experience

Proven ability to manage multiple facets of a complex business and effectively prioritize most important business levers and initiatives

Excellent business acumen and financial, analytic and business casing skills

Very strong communication skills (oral and written) with ability to frame and effectively communicate complex problems

Excellentproblem-solvingskills

Team-oriented, collaborative and flexible

Strong time management and project management skills

Risk management capabilities

Salary:

$75,900.00 - $141,900.00

Pay Type:

Salaried

The above represents BMO Financial Group's pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.

BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit:https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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