Program Implementation Manager Jobs in Boston, MA

Who we are looking for

State Street Alpha Data Service (ADS) is the data-as-a-service provider that is the back bone of the Alpha front to back strategy. Combining both technology and service provision to deliver significant data management value to our clients. We're looking for acandidate to become a Client Implementation Lead.

Why this role is important to us

The team you will be joining is part of a global, cross-divisional group supporting State Street Alpha. State Street Alpha redefines the common definition of 'alpha' to mean powering better performance and outcomes at every point on the investment lifecycle and is the first open platform from a single provider that connects the front, middle and back office. It harmonizes data, technology and services across trusted providers to help our clients better manage their businesses. Join us if making your mark in an ever-changing, increasingly complex and competitive industry is a challenge you are up for.

What you will be responsible for

As the ADS Implementation Lead, we are looking for the following:

• Be the face of the ADS organization to take the client through the Alpha journey/adoption. The candidate is expected to provide thought leadership to the client during the due diligence and through the entire implementation journey. Act as the ADS Lead for all implementation activities with internal or external stake holders

• Responsible for the end-to-end Implementation of Front-to-Back ("F2B") Alpha Data Platform ("ADP")/ADS solutions to the client, starting with helping with precontract due diligence, Business Requirements, Solution Design, Environment Setup, Development of any Custom Components, Testing Activities, Go Live activities and Post Go live hyper care support. Will manage at least one large client implementation or multiple medium to small clients concurrently

• Collaborate with upstream application and system owners within State Street to integrate into ADP using the standard model

• Partner with broader State Street Application/Service Owners to provide solutions in support of any new client requirements that are extension of the standard set of services or in some select cases a client specific bespoke solution including but not limited too; Alpha Services, CRD, Alpha Data Platform

• Support the defect resolution process by collaborating with the development team in understanding the root cause of data issues and ensuring all defects are fixed. Collaborating with all internal technical and business teams including GTS, SaaS Ops, Alpha Cloud Ops, Alpha Platform Engineering, Alpha Product, ADS Product, Alpha Data Ops and clients to resolve

• Collaborate with Client Implementation Executives to align on the Alpha implementation activities

• Establish standard operating procedures and ensure adoption, including any client specific requirements that might be custom bespoke processes. Engage with the L2/L4 Support teams to insure proper coverage

• Communicate to all stakeholders on status and progress of the overall Implementation Program from ADS perspective

• Be the voice of the client, continually assess and contribute to produce enhancements, software quality and other improvements that could be implemented to improve the client experience.

• Manage the resources that are working on a client implementation in a matrixed organization, this will include Project Managers, Business Analysts, Testers, Developers and other support staff

• Collaborate with external vendors as needed for a given client implementation, this will include vendors like Bloomberg, Refinitive, MSCI, Factset, Axioma etc.,

• Manage the Implementation budget, resources and the run rate to insure we are operating within Budget and managing the scope.

• Have a strong discipline towards managing scope, raise change controls as necessary to maintain the program health

These skills will help you succeed in this role:

• Demonstrate excellent communication skills across all channels and levels of recipients including team members, colleagues, clients at all levels including C suite.

• Demonstrate excellent motivational skills and lead by example in all areas.

• Influencing the staff in a matrixed organization is required

• Support a culture of commitment, teamwork and productivity alongside diversity and work life balance.

• Must have experience in Front, Middle and Back Office services

• Business Analysis and Project Management skills are a must

• Extensive experience with Financial Services data domains - Security Master, Entity Master, Benchmarks, Positions, Transactions, Cash, Performance, Analytics etc.

• Must have proficiency in SQL

• Knowledge of Data Management, Data Governance, Service Catalogue, Data Lineage tools, Operational Dash boards, Process Monitoring tools

• Working knowledge in Azure cloud platforms and Snowflake is a huge plus

• Knowledge about internal and external integrations, triage issues and implement/recommend solutions to data problems and anomalies

Education & Preferred Qualifications

• University degree in the field of computer science, data management or other financial services technical field

• 12+ years in data management, product and market data roles and responsibilities

Salary Range:

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street's comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.