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Program Implementation Manager Jobs in Indiana (NOW HIRING)

The program manager is responsible for ensuring that participants' needs are being met to the ... Assures proper implementation of participants' plan including but not limited to (dietary, high ...

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Program Implementation Manager information

See Indiana salary details

$17.3K

$84.8K

$143.3K

How much do program implementation manager jobs pay per year?

As of May 28, 2026, the average yearly pay for program implementation manager in Indiana is $84,835.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,400.00 and $102,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Program Implementation Manager, and why are they important?

To thrive as a Program Implementation Manager, you need strong project management skills, strategic planning abilities, and a relevant bachelor's degree, often in business or a related field. Familiarity with tools like MS Project, JIRA, or Asana and certifications such as PMP or Six Sigma are highly valuable. Exceptional communication, leadership, and problem-solving skills help you navigate stakeholder expectations and drive successful program outcomes. These competencies are crucial for ensuring programs are executed efficiently, on time, and aligned with organizational objectives.

What are some typical challenges faced by Program Implementation Managers when coordinating cross-functional teams?

Program Implementation Managers often navigate challenges such as aligning different departments toward shared goals, managing competing priorities, and ensuring clear communication across all stakeholders. Because cross-functional teams can have varying objectives and workflows, it's essential to foster collaboration, clarify roles, and regularly update everyone on project progress. Proactive stakeholder engagement and strong organizational skills can help overcome these challenges and ensure successful program delivery.

What does a Program Implementation Manager do?

A Program Implementation Manager oversees the rollout and execution of programs within an organization, ensuring they are delivered on time, within scope, and on budget. They coordinate between different teams, manage resources, monitor progress, and resolve any issues that arise during implementation. Their role often involves creating detailed plans, communicating with stakeholders, and measuring outcomes to ensure the program meets its intended goals. This position requires strong project management, leadership, and problem-solving skills.

What is the difference between Program Implementation Manager vs Project Coordinator?

AspectProgram Implementation ManagerProject Coordinator
CredentialsBachelor's degree; certifications like PMP or PgMPBachelor's degree often preferred; certifications less common
Work EnvironmentOversees multiple projects within programs, strategic focusSupports individual projects, operational focus
Employer & Industry UsageUsed in industries like IT, healthcare, governmentCommon across various industries, including construction and tech
Search & Comparison IntentUnderstanding roles in program managementDetails about project support roles

The Program Implementation Manager focuses on overseeing multiple projects within a program, ensuring strategic alignment and successful execution. In contrast, a Project Coordinator supports individual projects by handling day-to-day tasks. While both roles require organizational skills, the Program Implementation Manager typically has more strategic responsibilities and relevant certifications like PMP. Understanding these differences helps employers and job seekers identify the right role based on experience and career goals.

What are popular job titles related to Program Implementation Manager jobs in Indiana? For Program Implementation Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Program Implementation Manager jobs in Indiana look for? The top searched job categories for Program Implementation Manager jobs in Indiana are:
What cities in Indiana are hiring for Program Implementation Manager jobs? Cities in Indiana with the most Program Implementation Manager job openings:
Infographic showing various Program Implementation Manager job openings in Indiana as of May 2026, with employment types broken down into 84% Full Time, 11% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $84,835 per year, or $40.8 per hour.
Program Implementation Manager

Program Implementation Manager

Global Payments, Inc.

Jeffersonville, IN • On-site

Full-time

Posted 28 days ago


Job description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Summary of This Role
Manages implementations and conversions of varying size and complexity. Defines problems and scope parameters of full implementation or assigned components, developing solution specifications, identifying and securing needed resources, developing an implementation plan, budget, timetable and milestones, identifying structures of authority and processes for decision making within the implementation/components, and ultimately managing the execution of the plan and post implementation evaluation of outcomes. Manages an assigned team of professionals, paraprofessionals and/or support staff as part of a broader function. Plans and structures work activities for team and monitors progress and results. Provides guidance to team members as they carry out work activities. Manages conversions of data from multiple systems of varying size/complexity and the integration/conversion of Global Payments products for the new portfolio to utilize. In many cases new products are created to support the converting portfolio, where new processes have to be defined/created to support for use by other Global Payments customers. Existing and new customer vendor integrations/conversions are being managed/lead/directed. Accountable to Executive sponsors for scope, schedule, budget and quality of all program elements. Responsible for and Builds strong client relationships during the Program Implementation.
What Part Will You Play?
  • Leads, plans, executes, controls, and reports on complex conversion/integration implementation efforts and assists with the planning, executing, controlling and reporting on the most complex and unique implementations within the specific goals of building and delivering a particular product(s). Delivers new and additional business and products to clients and establishes clients on Global Payments systems. Typical projects include approximately over 8500 project hours, but may be less than 16,000 hours. Typical projects may also include Launch or Conversions for new customers, including 300K or less accounts on file with approximately 6 - 10 products.
  • Creates, modifies and provides governance over the plan, scope, schedule and cost to ensure quality and client satisfaction for complex implementations. Collaborates and ensures adherence to client and Global Payments multiple work stream plans.
  • Works assignments that require considerable analysis and interpretation of data and may require a broad range of contact interactions, including the client's executive steering committee and Global Payments senior leadership.
  • Leads and influences members of his/her Program to support the implementation of complex project implementations. The team consists of a very large number of peers and team members across a wide range of departments and/or divisions.
  • Serves as the primary catalyst for defining and shaping a progressive, productive, and profitable culture across a complex implementation.
  • Ensures the documentation and approval of product/project scope and requirements information for complex implementations. Ensures the creation, approval, monitoring, and updating of project plans using assigned resources.
  • Conducts and monitors the proper change control of key project assets: scope, requirements, project plan, product specifications, contracts, product code, documentation, etc. for complex projects.
  • Tracks and conducts the issue resolution process for the complex project implementation. Uses metrics to forewarn of problems and to measure progress. Ensures the identification, logging, and resolution of critical problems, tasks, and decisions.
  • Ensures the timely and accurate internal and external communication of status, including risk assessment information for complex projects. Plans and executes the scheduled program updates with client, where appropriate. Ensures the project's highest priorities (risks) receive the appropriate attention. Acts as catalyst/facilitator in the resolution of project issues and conflicts; escalates when necessary. Manages to an acceptable level of risk by balancing scope, time, cost, and quality.
  • Reviews client deliverables for accuracy, pricing, and timeliness for complex implementations. Gathers project billing for approval in accordance with client contracts and department standards. Ensures the creation, management, and reporting of the project budget for FTE, travel, and all other revenue and expenses.
  • Uses applicable project management tools to ensure acceptable project management or methodology practices are defined and followed for complex projects.
  • Ensures key roles and responsibilities are defined, where appropriate, for complex projects. Ensures decision-making at the lowest level reasonable.
  • Requires less frequent oversight with communications. Communications may involve formal and informal verbal presentations and/or written management reports or summaries to large groups and executives.

What Are We Looking For in This Role?
Minimum Qualifications
  • Bachelor's Degree
  • Relevant Experience or Degree in: Business, Finance, and IT
  • Typically Minimum 8 Years Relevant Exp
  • Project Management experience

Preferred Qualifications
  • PMP Certification, Black Belt certification, MS Project skills and experience with implementations in the credit card industry.

What Are Our Desired Skills and Capabilities?
  • Skills / Knowledge - Having broad expertise or unique knowledge, uses skills to contribute to development of company objectives and principles and to achieve goals in creative and effective ways. Having ownership of a function, account or matrix management responsibilities, uses knowledge to ensure success, strengthen relationships, expand the business, and lead matrix teams on complex projects. Barriers to entry such as technical committee review may exist at this level.
  • Job Complexity - Works on significant and unique issues where analysis of situations or data requires an evaluation of intangibles. Exercises independent judgment in methods, techniques and evaluation criteria for obtaining results. Creates formal networks involving coordination among groups, both internal and external.
  • Supervision - Acts independently to determine methods and procedures on new or special assignments.
  • Negotiation Skills - Negotiates internally and externally regarding problem resolution
  • Collaboration Skills - Collaborates with internal and external audiences

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.