Program Development Manager Jobs in Baltimore, MD

At CyberMaxx, we believe it is our duty to defend against those committed to wide-scale societal disruption through cyberattacks.

We help our customers reduce risk by tightly integrating MDR with offensive security, threat hunting, security research, and digital forensics and incident response (DFIR) to continually adapt to new and evolving threats. Our modern MDR (Managed Detection & Response) approach is tailored to the unique characteristics and risk factors of each customer, enabling us to take full ownership of the response process and, optionally, manage key security controls. By thinking like an adversary and defending like a guardian, we help our customers stay a step ahead of threat actors.

At CyberMaxx, we value humility, transparency, intellectual curiosity, and a customer first approach.

We are seeking a results-oriented Partner Development Manager to play a crucial role in expanding our reach and driving revenue growth through new strategic partnerships. As a Partner Development Manager, you will be responsible for identifying, cultivating, and managing relationships with key partners to achieve mutual business objectives.

You will be a key driver in building a thriving partner ecosystem that contributes significantly to our overall success. This role requires a blend of strategic thinking, strong relationship-building skills, business acumen, and the ability to execute effectively in a fast-paced environment.

What You Will Do:

Partner Identification and Strategy:

• Research and identify potential strategic partners aligned with our business goals and target markets.
• Develop and execute a comprehensive partner strategy, including target partner profiles, engagement models, and joint value propositions.

Partner Acquisition and Onboarding:

• Initiate and manage the outreach, negotiation, and agreement process with prospective partners.
• Develop and implement effective onboarding programs to ensure new partners are equipped for success.
• Collaborate with Channel Sales Advisors for handoff.

Relationship Management and Growth:

• Build and maintain strong, long-term relationships with key partner stakeholders.
• Serve as the primary point of contact for assigned partners, ensuring clear communication and alignment.
• Develop and execute joint business plans with partners, outlining mutual goals, strategies, and key performance indicators (KPIs).
• Regularly track partner performance, identify areas for improvement, and implement strategies to optimize results.

Joint Initiatives and Collaboration:

• Collaborate with internal teams (Sales, Marketing, Product, Support) to develop and execute joint initiatives with partners, such as co-marketing campaigns, integrated product solutions, and joint sales efforts.
• Facilitate regular meetings and communication with partners to ensure alignment and progress on joint initiatives.
• Work with marketing to develop partner-specific marketing materials and communication strategies.

Performance Monitoring and Reporting:

• Establish and track key performance indicators (KPIs) to measure partner performance and the overall success of the partner program.
• Prepare regular reports on partner activity, progress against goals, and ROI.
• Analyze data to identify trends, opportunities, and challenges within the partner ecosystem.

Program Development and Improvement:

• Contribute to the ongoing development and improvement of the company's partner program, including processes, tools, and resources.
• Stay up to date on industry best practices and emerging trends in partner management.
• Provide feedback and recommendations to internal teams based on partner interactions and market insights.

What We Are Looking For:

• 5 + years of experience building and managing strategic partnerships with TSDs (Technology Services Distributors), MSPs (Managed Service Providers) and VARs (Value-Added Resellers).
• Strong understanding of different partnership models and revenue-sharing agreements.
• Prior cybersecurity or Managed Detection & Response (MDR) industry experience is a plus.
• Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels.
• A strategic mindset with the ability to translate business objectives into actionable partner strategies.
• A results-oriented mentality with a strong focus on achieving measurable outcomes.
• Excellent organizational and project management skills with the ability to manage multiple projects simultaneously.
• Proficiency in Salesforce.
• Ability to work independently and as part of a collaborative team.

Some Of What We Offer

• Flexible Paid Time Off
• 401k with a company match
• Medical, Dental and Vision Coverage
• Voluntary Short Term and Long Term Disability
• Employee Assistance Program with Mental Health Supplement
• Voluntary Basic, Accidental, and other ancillary life insurance
• Health Savings Account Contribution (with selection of a HDHP)
• 10 annual, paid holidays

CyberMaxx will consider all qualified applicants without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran or military status, age, genetic information, or other characteristics protected by federal, state, or local applicable law.