Program Development Coordinator Jobs in Hawaii (NOW HIRING)

LOCATION: KAUAI VETERANS MEMORIAL HOSP | Inservice Educ-Nursing
POSITION STATUS: 1.00 | Permanent
SALARY RANGE: BU13 | SR20
SALARY RATE: $61,284.00 (Annual Salary) based on the FTE
JOB DUTIES: This position is regional and is located in the In-Service Education department of the Hawai'i Health Systems Corporation (HHSC) Kaua'i Region, a public benefit corporation of the State of Hawai'i. The HHSC Kaua'i Region encompasses Kaua'i Veterans Memorial Hospital (KVMH) and Samuel Mahelona Memorial Hospital (SMMH), both designated as critical care access hospitals (CAH), as well as the Kaua'i Region Clinics and its affiliated entities.
The In-Service Education department plays a vital role in enhancing the professional development and competency of healthcare staff through structured training programs and educational initiatives. This department is responsible for assessing the educational needs of employees, designing and implementing relevant training sessions, and providing ongoing support to ensure that staff members are equipped with the latest knowledge and skills necessary for high-quality patient care. The department also facilitates orientation for new hires, promotes continuing education opportunities, and ensures compliance with regulatory standards and accreditation requirements. By fostering a culture of lifelong learning, the In-Service Education department contributes to improved clinical outcomes, patient safety, and overall organizational effectiveness.
The Training & Development Coordinator III (Regional Provider EHR Education Specialist) independently performs training and staff development programs for healthcare personnel; coordinates education programs; conducts surveys; and executes other related duties as required. This role supports provider onboarding, EHR setup, workflow configuration, and training across the region. It ensures that physicians, advanced practice providers (APP), and other privileged practitioners are fully prepared to use the EHR safely, efficiently, and in compliance with regulatory standards. Responsibilities include, but are not limited to, provider profile setup, security role configuration, workflow optimization, and individualized training. This position primarily operates at KVMH but requires travel between various facilities within the region as needed and may necessitate extended hours, including weekends and holidays, to fulfill operational requirements.
This position reports to the Registered Professional Nurse (RPN) V (Regional In-Service Education Nurse Manager), position number 20862, or their designee.
THE MINIMUM QUALIFICATION REQUIREMENTS ARE: Applicants must meet all of the following requirements. Please note that unless specifically indicated; the required education and experiences may not be gained concurrently. In addition, qualifying work experiences are based on a 40-hour work week.
EDUCATION: Bachelor's degree from an accredited four (4) year college or university in Business Administration, Health Care Administration, Human Resources, Communications, Education, or a related field. Relevant substitutions may be considered.
EXPERIENCE:

• One and one-half (1½) years of progressively responsible professional work experience in organizing training, education, instructional design, and/or project management. Such experience demonstrates the ability to conduct training, coordinate training activities, develop training materials, and/or plan and execute projects.

• Previous experience in IT, healthcare IT, EHR build, or provider training roles; previous experience in staff education or clinical orientation is preferred.

• Healthcare Experience: None required.

• Supervisory Experience: None required.

• Licensure: A current State of Hawai'i type #3 motor vehicle operator's license is preferred.

DESIRED SKILLS:

• Knowledge of: Instructional design and evaluating educational needs; planning, coordinating, and facilitating professional development sessions for adult learners; instructional design software and applications; the principles and practices of facility policies and procedures; TJC requirements, and those of other state, federal, and/or regulatory agencies with which the facility interacts; instructional design and competency-based education.

• Ability to: Demonstrate aspects of training and development, instructional design, and teaching adult learners; manage multiple projects; establish and maintain effective working relationships with employees, administration, medical staff, and agencies affiliated with the facility; exercise judgment, tact, and discretion in applying and explaining training materials; effectively communicate with individuals at all levels; present facts clearly both orally and in writing; teach complex workflows in a clear, structured, and engaging manner; conduct needs assessments and develop individualized and group training programs; evaluate training effectiveness and adjust content accordingly; work independently, manage multiple priorities, and support all shifts.

• Additional Skills Preferred: Strong teaching, communication, and facilitation skills; strong technical troubleshooting, communication, and customer-service skills; health informatics principles, data flow, and system configuration; regulatory requirements related to documentation and provider access; troubleshooting, system navigation, and workflow analysis.

ALL CIVIL SERVICE JOB VACANCIES WILL BE POSTED FOR A MINIMUM OF TEN (10) CALENDAR DAYS
The Hawaii Health Systems Corporation is an equal opportunity employer and complies with applicable state and federal laws relating to employment practices
QUALITY OF EXPERIENCE: Possession of the required amount of experience will not in itself be accepted as proof of qualification for the position. Overall paid or unpaid experience must have been of such scope and responsibility as to conclusively demonstrate that you have the ability to perform the duties of this position. Provide a detailed description of your duties and responsibilities. If you worked on a part-time basis, indicate the average number of hours worked per week. Please note that experience will be based on a 40-hour workweek. Note: We will not postpone the recruitment process because of your failure to provide accurate and complete information concerning your qualifications.
MERIT OR CIVIL SERVICE SYSTEM: You must meet the minimum qualification requirements, including education, experience, other public employment requirements for State Civil Service employment, and HHSC Standards of Fitness. Only those applicants that are scheduled for an interview with the hiring manager will be contacted.
CITIZENSHIP AND RESIDENCE REQUIREMENT: Applicants must be a citizen, national or permanent resident alien of the United States or a non-citizen eligible under the federal law for unrestricted employment and at the time of appointment intend to reside in the State of Hawaii during the course of employment with the Hawaii Health Systems Corporation.
VETERAN'S PREFERENCE: If you are claiming Veteran's Preference, you must submit a copy of your DD214 and/or other substantiating documents specifying the periods of your service.
HEALTH AND PHYSICAL REQUIREMENTS: Applicants must meet the health and physical requirements deemed necessary to effectively and safely perform the essential functions of the position with or without reasonable accommodation. Hawaii Health Systems Corporation is committed to making reasonable accommodations on a case-by-case basis. Applicants seeking reasonable accommodations should be ready to discuss the accommodation sought so that a determination can be made that such accommodation is reasonable and would not cause the employer undue hardship.
MEDICAL/PHYSICAL EXAMINATION REQUIREMENT: Offers of employment will be contingent on successfully passing a pre-employment physical examination, which includes drug screen and other regulatory medical requirements such as, but not limited to, two-step tuberculosis (TB) screen. The cost for physical examinations, except the cost for drug screening, shall be borne by the applicant and not the Hawaii Health Systems Corporation.
CRIMINAL/BACKGROUND, CREDENTIALING CHECKS: Applicable checks will be conducted periodically, and any associated costs may be borne by the applicant. Applicable checks may include, but are not limited to, state and federal criminal history records, child abuse and neglect registry check, adult protective services registry and sex offender registry records, etc. If a job offer is made or employment is begun prior to completion of all applicable checks, any offer of employment or continued employment is contingent upon satisfactory return of all required checks.
IMPORTANT APPLICATION/EMPLOYMENT INFORMATION
Administrative Review, subsequent appeals: If you do not agree with a decision made by the Employment Office as to your non-qualification or non-selection for a position, you may complete a Request for Administrative Review form (available on the HHSC website) or you may submit a written request within twenty (20) days from the date of your sent notice to the Regional Chief Executive Officer/Designee. Your letter requesting the Administrative Review must include: 1) The job title(s) and recruitment number(s), 2) the specific reason(s) you are requesting the review noting if there is statute or rule violation, and 3) any additional information you want to submit to substantiate your request. If you do not submit your request within the twenty (20) days deadline, no Administrative Review will be conducted. Since the Administrative Review is a prerequisite to subsequent steps, failure to utilize this process will make you ineligible for subsequent appeals. The administrative review, formal complaint and/or appeals hearing will not necessarily postpone the recruitment process and/or rescind a selection. If you do not agree with the Administrative Review, you may file a Formal Compliant and then, if you are still not satisfied, you can appeal to the HHSC Merit Appeals Board.
CONTACT INFORMATION: KAUAI VETERANS MEMORIAL HOSP is located at 4643 Waimea Canyon Drive, Waimea, HI 96796. For employment opportunities, please contact KVMH: (808) 338-6133 | SMMH: (808) 823-4145, email: kauaijobs@hhsc.org or visit our website at https://www.hhsc.org/.
Persons with Disabilities may contact the Recruitment Office to discuss special needs in applying at KVMH: (808) 338-6133 | SMMH: (808) 823-4145, kauaijobs@hhsc.org.