Program Delivery Manager Jobs in Toronto, ON (NOW HIRING)

Our Story & Purpose:

We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,300 diverse individuals, access competitive rewards and benefits, and be part of a greater movement - apply today! 
Your Role in Supporting Our Members:

As Manager, Project Delivery, you will lead and develop a team of Project Managers to deliver enterprise initiatives that achieve meaningful business outcomes. You’ll provide seniorlevel oversight on complex technology projects, ensure adherence to Vancity’s Delivery Framework and PMO governance standards, and partner closely with business and technology leaders to drive consistent, highquality delivery across the portfolio. We’re seeking a collaborative, peoplefocused leader with strong delivery expertise who thrives in ambiguity and is passionate about building highperforming teams.

This is a Fulltime, Permanent role based at our Vancity head office and will report directly to the Director, Delivery Practice. Our head office is based in Vancouver, but we are open to candidates in BC and Ontario. While this position is for an existing vacancy and provides a remote work arrangement, you will be expected to be onsite for events and business demands. 
How You'll Make an Impact:

• Leading, mentoring, and developing a team of Project Managers responsible for delivering enterprise projects
• Coaching Project Managers on planning and execution across scope, schedule, cost, risk, and quality
• Ensuring adherence to the Vancity Delivery Framework, Agile Delivery Methodology, and PMO standards
• Providing governance and senior oversight to ensure projects are delivered on time, on budget, and within scope
• Building trusted relationships with sponsors and senior leaders to align delivery outcomes and manage expectations
• Identifying, escalating, and resolving delivery risks, issues, and dependencies across the portfolio
• Defining and monitoring delivery metrics to improve predictability, quality, and time to market
• Fostering a highperforming, inclusive team culture that supports engagement, growth, and retention
  

What You’ll Bring to the Team:

• A university degree in Business, Technology, or a related field, or an equivalent combination of education and experience
• 7+ years of progressive experience in project delivery, including managing technology or enterprise initiatives
• 3+ years of peopleleadership experience leading and developing Project Managers or delivery professionals
• Demonstrated experience working within PMO governance frameworks and Agile delivery environments
• Strong stakeholder management skills, including experience partnering with senior leaders and executives
• Professional project management certification such as PMP, PgMP, PRINCE2, or Agile certifications (CSM, SAFe)
  

Extra Skills That Set You Apart:

• Experience delivering initiatives within financial services or a regulated environment
• Familiarity with enterprise portfolio management and delivery metrics
• Change management experience supporting business adoption
  

You’ll Thrive Here If You Are:

• A Collaborative Leader – builds trust, coaches others, and drives collective success.
• A Strategic Thinker – connects delivery execution to enterprise outcomes and priorities.
• Comfortable with Ambiguity – navigates complexity and brings clarity to evolving initiatives.
• ResultsDriven – balances people leadership with accountability for delivery outcomes.

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.  
What You’ll Earn:

This role offers a salary range of $116,500 to $157,600 per annum. The base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.
Why You’ll Love Working Here:

A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

• Living Wage Employer: We’re the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers.
• Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.
• Generous Vacation: New employees start with 3-4 weeks of vacation per year, with additional days earned over time.
• Extra Stat Holidays: In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness.
• Immediate Health Coverage: Health and dental benefits begin on your hire date, with three levels of coverage to choose from.
• Defined Benefit Pension: Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone.

Vancity Talent Programs:

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting.

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.

We are also committed to an inclusive, barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage), we encourage you to let us know by contacting our Talent Acquisition team at recruitment@vancity.com. We’re here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality, so you can participate fully in the process.