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Program Delivery Manager Jobs in Boston, MA (NOW HIRING)

National Grid

Delivery Manager

Waltham, MA · Hybrid

Job Purpose National Grid is seeking a Delivery Manager to lead a team of Project and Program Managers in delivering business outcomes across a critical IT portfolio supporting Gas operations. This ...

Zifo

Service Delivery Manager

Boston, MA · On-site

The Delivery Manager (DM) is primarily accountable for fulfilling all contractual obligations for ... The DM will provide strategic and technical leadership, as well as the consulting and program ...

Zifo

Service Delivery Manager

Boston, MA · On-site

The Delivery Manager (DM) is primarily accountable for fulfilling all contractual obligations for ... The DM will provide strategic and technical leadership, as well as the consulting and program ...

Zifo

Service Delivery Manager

Boston, MA · Hybrid

The Delivery Manager (DM) is primarily accountable for fulfilling all contractual obligations for ... The DM will provide strategic and technical leadership, as well as the consulting and program ...

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All JobsProgram Delivery Manager JobsProgram Delivery Manager Jobs in Boston, MA

Program Delivery Manager information

See Boston, MA salary details

$41.8K

$116.7K

$170.6K

How much do program delivery manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for program delivery manager in Boston, MA is $116,744.00, according to ZipRecruiter salary data. Most workers in this role earn between $86,400.00 and $143,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Program Delivery Manager, and why are they important?

To thrive as a Program Delivery Manager, you need strong project management skills, experience in program oversight, and typically a relevant degree or certification such as PMP or PRINCE2. Familiarity with project management tools like Microsoft Project, Jira, or Asana is usually required. Outstanding organizational, leadership, and stakeholder communication skills set top performers apart. These competencies ensure successful program delivery, alignment with business goals, and effective management of risks and resources.

What is the difference between Program Delivery Manager vs Project Manager?

AspectProgram Delivery ManagerProject Manager
CredentialsPMI PMP, PgMP, or similar certifications often preferredPMI PMP or CAPM certifications common
Work EnvironmentOversees multiple related projects within a programManages individual projects with specific goals
Employer & Industry UsageUsed in industries like IT, construction, healthcare for large initiativesCommon across various industries for specific project execution

The Program Delivery Manager focuses on coordinating and delivering multiple related projects to achieve strategic objectives, while the Project Manager manages individual projects with specific deliverables. Both roles require strong leadership and planning skills, but the Program Delivery Manager has a broader scope overseeing several projects simultaneously.

How does a Program Delivery Manager typically interact with cross-functional teams during a project lifecycle?

As a Program Delivery Manager, you will frequently collaborate with cross-functional teams such as engineering, product management, quality assurance, and operations. Your role involves facilitating communication, aligning objectives, and ensuring that all stakeholders are informed about project timelines and deliverables. This often means leading regular meetings, managing dependencies, and proactively resolving conflicts to keep the program on track. These interactions are essential for successfully delivering complex programs and fostering a collaborative work environment.

What is a Program Delivery Manager?

A Program Delivery Manager is responsible for overseeing the successful execution of multiple related projects within an organization, ensuring they align with business goals and deliver value. They coordinate project managers and teams, manage resources and budgets, and facilitate communication between stakeholders. Their role often involves managing risks, resolving issues, and driving the overall program toward its strategic objectives. Program Delivery Managers play a key part in ensuring projects are delivered on time, within scope, and to the required quality standards.
What are popular job titles related to Program Delivery Manager jobs in Boston, MA? For Program Delivery Manager jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Program Delivery Manager jobs in Boston, MA look for? The top searched job categories for Program Delivery Manager jobs in Boston, MA are:
What cities near Boston, MA are hiring for Program Delivery Manager jobs? Cities near Boston, MA with the most Program Delivery Manager job openings:
Program Delivery Manager jobs near you
Infographic showing various Program Delivery Manager job openings in Boston, MA as of June 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $116,744 per year, or $56.1 per hour.
Customer Delivery Manager- NY/MA/NJ

Customer Delivery Manager- NY/MA/NJ

TetraScience

Boston, MA • On-site

Full-time

Life, Retirement, PTO

Posted 28 days ago

Job description

About TetraScience
TetraScience is the Scientific Data and AI Company building Tetra OS, the operating system for scientific intelligence. We help the world's leading life sciences firms turn fragmented scientific data into AI-native assets and scientific workflows that accelerate discovery, development, and manufacturing. TetraScience's growing ecosystem of strategic partners includes NVIDIA, Databricks, Thermo Fisher Scientific, Snowflake, Google, and Microsoft.
In connection with your candidacy, you will be asked to carefully review The Tetra Way authored by our CEO, Patrick Grady; it is impossible to overstate the importance of this document, and you should take it literally as you decide whether our mission, culture, and expectations are right for you.
The Role
The Customer Delivery Manager is the operational heartbeat of the TetraScience account team after landing a new customer or expanding the relationship with an existing customer. Where the Scientific Solutions Partner (SSP) wins the vision and the Technical Delivery Director (TDD) sets the technical implementation strategy, the Customer Delivery Manager ensures that vision becomes reality - on time, on scope, and ahead of schedule. Both the SSP & Delivery roles share accountability for identifying and progressing expansion opportunities within their accounts.
The profile we are looking for is best described by a specific phenotype such as top tier consultants who went deep into biopharma. Someone who has lived inside these organizations, understands their political and procurement complexity, and knows how to clear the blockers - SSO, IT governance, vendor approval - that stall lesser implementations. At TetraScience, delivering on the contract ahead of schedule and showing value is the renewal and expansion strategy. Successful delivery always delivers scientific value as quickly as possible - TetraScience is not a service provider, we provide scientific outcomes.
This role owns the end-to-end delivery lifecycle for a portfolio of enterprise biopharma and life sciences customers, managing implementations & adoption of the Tetra Scientific Data Foundry and Tetra OS across the full medallion data architecture (bronze → silver → gold). The Customer Delivery Manager is a trusted operational partner to the customer, bridging internal TetraScience teams (engineering, professional services, product, science) with diverse customer stakeholders to drive measurable outcomes.
This is not a project coordination role. The Customer Delivery Manager is scientifically literate, politically adept, and commercially strategic - and capable of proactively identifying and closing risk across all three dimensions. In addition to delivery the Customer Delivery Manager will be relentlessly connecting the dots to identify the next expansion opportunities at all times.
TetraScience provides its Customer Delivery Managers with AI-powered tools - including Claude Cowork and Codex - that automate status reporting, triage, and contracting workflows, enabling each DM to manage a broader portfolio without sacrificing delivery quality.
What You'll Do
Delivery Execution
  • Own end-to-end program delivery for a portfolio of enterprise customers, including implementation of instrument connectivity, Tetra OS data pipeline configuration (bronze/silver/gold), and scientific use case enablement & adoption.
  • Navigate the full complexity of enterprise pharma delivery environments: SSO provisioning, IT security reviews, validation hurdles, procurement workflows, and change control processes - clearing blockers proactively so that go-live happens ahead of schedule, not behind it
  • Hold the delivery pace even when the customer isn't pressing. Look around corners for timeline drag and scope creep, and resolve them through direct action or by identifying & moving the customer stakeholders who can unblock.
  • Lead project kick-off, milestone tracking, resource planning, scope management, and project closure across multiple concurrent workstreams
  • Manage and document change requests, ensuring scope changes are assessed, approved, and communicated with minimal disruption to timelines
  • Maintain rigorous delivery governance: roles, responsibilities, decision rights, and escalation paths
  • Coordinate internal teams, external vendors, customer stakeholders and management on both sides to ensure effective scientific outcomes..

Customer Account Management
  • Serve as the primary operational point of contact for customer delivery stakeholders (Lab IT, informatics, project management, and scientific leads)
  • Navigate customer political dynamics with fluency - building trust across scientific, IT, and procurement stakeholders simultaneously
  • Run structured customer update meetings, steering committees, and executive delivery reviews
  • Proactively manage risks and customer expectations; surface issues early and drive to resolution before they become escalations
  • Ensure successful customer handoff from implementation to steady-state, with clear documentation and success criteria met

Internal Collaboration
  • Coordinate cross-functional TetraScience resources - scientific data engineers, technical architects, product - to meet delivery commitments
  • Escalate technical issues to the Technical Delivery Director with clear context and business impact framing
  • Contribute to continuous improvement of TetraScience's delivery methodology, templates, and tooling

Requirements
What You Bring
  • Undergraduate degree in a life science, chemistry, or engineering discipline preferred
  • 5+ years in management consulting (top-tier firm strongly preferred), enterprise SaaS delivery, or life sciences IT program management - with direct experience inside or serving large biopharma organizations
  • A track record of navigating complex enterprise environments & demonstrated ability to influence without direct authority: you know how to move procurement, IT security, and change control without losing momentum
  • Strong scientific or laboratory domain literacy - you understand what it means to move instrument data from raw acquisition through processed and analysis-ready layers
  • Political fluency in large pharma: you build trust across scientific, IT, and procurement stakeholders simultaneously, and you know when to push and when to wait
  • Excellent communicator - equally comfortable in a working session with a data engineer as in a steering committee with a VP of Divisional IT
  • Proficiency with project management tools (Jira, Smartsheet, MS Project, or similar); familiarity with agile and waterfall methodologies
  • PMP, CSM, or equivalent certification preferred
  • Ability to travel to customer sites routinely flexing based on specific account needs (baseline expectation 1x weekly)

Benefits
  • 100% employer-paid benefits for all eligible employees and immediate family members
  • Unlimited paid time off (PTO)
  • 401K
  • Flexible working arrangements - Remote work
  • Company paid Life Insurance, LTD/STD
  • A culture of continuous improvement where you can grow your career and get coaching

We are not currently providing visa sponsorship for this position

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