Program Consultant Jobs in Raleigh, NC (NOW HIRING)

About Prometheus Group

Prometheus Group is a team of self-starters centered on being resourceful, accountable, and results-focused. Career progress is based on merit and not years of service or attaining certifications. Our drive and dedication to creating great products for our global customers are at the heart of all we do! In joining Prometheus, you will become a part of the largest global provider of comprehensive enterprise asset management (EAM) software solutions that support the management life cycle for equipment maintenance and operations. This position will provide an opportunity to join a successful, rapidly-growing software company that is backed by some of the most reputable private equity firms in the world such asAdvent,LGP, andGenstar. An ideal candidate will bring the skills and aptitude necessary to manage the increasing complexity of the company's global operations driven by the company's continued expansion. Success in this role will provide opportunities for increased levels of responsibility within the company.

Job Summary

The Functional Consulting team is where the rubber truly meets the road between Prometheus Group and our clients. As a consultant, you will be responsible for delivering hands-on training of Prometheus solutions to the customer's end users, ensuring they are able to effectively apply the tools to their internal processes and EAM system. Our consultants are on the front line with customers delivering best-practices recommendations, reviewing their internal processes, and supporting efforts to document and roll-out new strategies to our customers' sites globally. In addition, our consultants play a key role in opportunity development, from recognizing additional training or consulting opportunities, to identifying needs for additional software licenses or products when on site, offering a unique perspective on the ground floor.

Consultants will be provided hands-on training of the Prometheus suite, along with unfettered access to the underlying EAM systems to learn the ins and outs of work processes, data management, and configuration controls to fully understand the ecosystem and how we can provide fit-for-purpose solutions for our customers training and consulting needs. As our Functional Consultants grow within their roles, opportunities will grow from initial roll-out trainings to collective customer care management to advanced process design and rollout projects. Our best consultants can build their own path with our clients and provide top-notch service through relationship building and high-quality work that results in greater opportunities to expand our consulting portfolio within the team.

Responsibilities

• Train end users and super users on Prometheus Group software and functionality
• Provide technical and functional expertise of Prometheus products and underlying EAMs
• Perform business process assessments and propose business process and system configuration changes to enable best practices
• Document customer interactions, including customer-facing details of findings, recommendations, and additional opportunities
• Identify additional training and consulting opportunities with clients
• Follow-up internally with other Prometheus employees for any hand-off details of opportunities, support needs, or other personnel working with the same clients

Requirements

• Bachelor's degree in a STEM field
• Ability to travel 60-80% during the work week, with occasional weekend travel depending on the engagement requirements
• Must be comfortable with public speaking, including leading training sessions, workshops, and presentations.

Preferred Experience

• Experience with technical documentation and leading training sessions
• Industrial facility occupations
• Expertise in ERP or CMMS (SAP, Maximo, Oracle, JDE, etc.)
• Experience in maintenance execution in industry

Benefits Overview

We offer an attractive benefits program to meet the diverse needs of our teammates:

• Employee base HSA plan, dental, life and short-term disability coverage 100% paid for by Prometheus Group
• HSA & FSA plan options
• Retirement Savings with Generous Company Match & Immediate Vesting
• Gym membership to O2 Fitness
• Casual dress attire
• Half-Day Fridays
• Generous Paid Time Off
• Company Outings, Trips & Activities

Prometheus Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.