Program Assistant Jobs in Newfoundland and Labrador

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Full careers. Full lives.

Join the Medavie Health NL Team

Are you looking for a fulfilling career that makes a meaningful impact on your life, and the lives of others? As the provider of emergency medical services and medical communications operations across Newfoundland and Labrador, Medavie Health NL (MHNL) is proud to offer career opportunities for professionals who share our strong commitment to delivering healthcare to communities throughout Newfoundland and Labrador.

If you're a passionate professional seeking a unique and meaningful career, MHNL is your destination. Join our team and achieve your full potential in a supportive and dynamic environment.

The Public Access Defibrillation (PAD) Program aims to see defibrillators become as widely accessible to the public as possible - so they can be used quickly and effectively to save the life of someone whose heart has stopped beating. PAD is an initiative of NLHS and is led by the Coordinator, Provincial PAD Program.

This position reports to the Manager of Provincial Programs and will be primarily responsible to develop and implement the Public Access Defibrillation (PAD) program across the province. Secondarily the coordinator will provide strong support to the programs associated with the provincial MHNL portfolio (i.e. Medical First Response, Disaster Management).

The Coordinator assists organizations in obtaining an AED, registering it with our Provincial Medical Communications Management Centre (PMCC), placing it in a location that is visible & accessible and training relevant personnel in its use. Follow-up including data analysis and bystander recognition is completed after each use of a PAD-placed AED.

• Lead and oversee the Public Access Defibrillation (PAD) program, including ongoing process improvements
• Monitor, track, and address safety issues and coordinate with PMCC to resolve site-related concerns
• Coordinate PAD instructors and training delivery to ensure consistency, efficiency, and quality outcomes
• Track, report, and maintain the status of current and future PAD sites, including enrollment and registration
• Promote the expansion and implementation of PAD programs across the province
• Partner with Heart and Stroke and other stakeholders to support training, awareness, and initiatives (e.g., Restart a Heart)
• Support organizations with CPR/AED training arrangements and development of emergency response plans
• Lead community engagement activities, including program promotion, awareness campaigns, stakeholder communication, and recognition initiatives for survivors and bystanders
• Provide support to the Manager of Provincial Programs in other provincial programs including MFR and Disaster Management.

Professional Qualifications & Competencies:

• Post-secondary education in a health care discipline supplemented with a diploma/degree in adult education or an equivalent combination of experience and education
• Completion of an approved Primary Care Paramedic Program and registered with NLPR
• Advanced Care Paramedic level certification and licensing would be considered an asset
• Minimum five years of paramedic field experience, with two to three (2-3) years in a leadership role
• Experience in delivering education, quality assurance/improvement
• Proven experience with adult educational teaching concepts and facilitation
• Work with a variety of software application to support data collection, analysis and presentation
• Exceptional written and verbal communication skills, including presentation skills
• Project management and time management skills
• Interact effectively with others
• Problem solver, self-directed, independent and resourceful
• Well organized with a high level of attention to detail
• Leadership abilities with a proven track record for inspiring and motivating others
• Understanding of business process review, evaluation and change management concepts and methodologies
• Familiar with concepts of quality assurance, quality improvement and performance-based systems
• Advanced computer literacy is required, including MS Office

Salary Range

• $64,000 to $84,000 annually.

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The Base Pay range may vary depending on the successful candidate or other relevant job-related factors such as knowledge, skills, qualifications, experience and education/training. In addition to Base Pay, eligible Medavie employees may participate in various performance-based incentive programs. Payments under these programs are discretionary and subject to both individual and organizational results.

While Medavie may use automated tools, including AI, to support application screening, candidates are expected to complete all recruitment interactions independently-without AI assistance-to ensure a fair and equitable process.

Who we are

MHNL is the selected proponent to design, manage and operate a single, integrated road and air ambulance service in Newfoundland and Labrador. We are an incorporated, wholly owned NL-based subsidiary of Medavie Health Services (MHS), the largest contracted provider of emergency management services in Canada and a national leader in primary health care solutions, including mobile integrated health and community paramedicine programs.

Together with Medavie Blue Cross, MHS is part of Medavie, a national health solutions partner and innovative leader in benefits management, health management, and healthcare delivery. Backed by our team of over 8,200 dedicated professionals, we exist to improve the wellbeing of Canadians so that every life can be lived to the fullest.

We're one of Canada's Most Admired Corporate Cultures, one of Canada's Top 100 Employers, and certified Rainbow Registered as an organization that champions diversity, equity and inclusion. We foster a culture of caring where people are celebrated beyond their roles and valued for who they are and what they contribute.

If you share our mission of improving the wellbeing of Canadians, join our team.

What it's like to work with us

We are more than just a workplace - we are a people-focused, visionary organization dedicated to fostering well-being and making a meaningful impact on the lives of our employees and the Communities we serve.

We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits by offering opportunities for personal and professional growth, meaningful experiences, and supportive leadership. At Medavie, you'll find more than just a job - you'll find a pathway to a full and rewarding career.

We welcome diversity

We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws.

We put safety first

Employees of MHNL are accountable to our patients and coworkers by participating in and supporting all safety-related initiatives, as well as acting in a manner that fosters a culture that focuses on patient safety and a safe workplace.

Only those selected for an interview will be contacted.

If you experience any technical issues throughout the application process, please email: humanresources@medaviehs.com.