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Program Account Manager Jobs in Monroe, MI (NOW HIRING)

As a Key Account Manager at RXO, you'll serve as the daily point of contact and relationship ... Employee Assistance Program (EAP) * Career and Leadership Development Programs * Paid time off ...

The Account Manager will develop and strengthen relationships with customers to gain profitable ... its services, programs, and activities. To request reasonable accommodation, contact ect ...

As a Key Account Manager at RXO, you'll serve as the daily point of contact and relationship ... Employee Assistance Program (EAP) * Career and Leadership Development Programs * Paid time off ...

As a Key Account Manager at RXO, you'll serve as the daily point of contact and relationship ... Employee Assistance Program (EAP) * Career and Leadership Development Programs * Paid time off ...

The Account Manager will develop and strengthen relationships with customers to gain profitable ... its services, programs, and activities. To request reasonable accommodation, contact ect ...

The Account Manager will develop and strengthen relationships with customers to gain profitable ... its services, programs, and activities. To request reasonable accommodation, contact ect ...

The Account Manager will develop and strengthen relationships with customers to gain profitable ... its services, programs, and activities. To request reasonable accommodation, contact ect ...

The Major Account Manager is responsible for effective and critical communication between the ... Able to pass a drug screen and background check in compliance with our safety program. Colt is an ...

The Major Account Manager is responsible for effective and critical communication between the ... Able to pass a drug screen and background check in compliance with our safety program. Colt is an ...

Be Seen First

Technical Account Manager

New Boston, MI · On-site

$110K - $138K/yr

Cultivates customer accounts to create additional business opportunities, increase sales revenue ... Identifies core programs and competitive landscape. * Maintain highly confidential information ...

Showing results 21-40

Program Account Manager information

See Monroe, MI salary details

$27.3K

$60.9K

$98.1K

How much do program account manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for program account manager in Monroe, MI is $60,927.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,400.00 and $72,700.00 per year, depending on experience, location, and employer.

What is a program account manager?

A Program Account Manager is a professional responsible for overseeing client accounts within a specific program or portfolio, ensuring that client needs are met and program objectives are achieved. They act as the primary point of contact between clients and the company, coordinating services, managing budgets, and tracking progress. Program Account Managers often develop strategies to improve client satisfaction, resolve issues, and report on program performance. Their role requires strong organizational, communication, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a program account manager?

To thrive as a Program Account Manager, you need strong project management abilities, client relationship skills, and a background in business or account management, often supported by a relevant degree. Familiarity with CRM software, project management tools like Asana or Trello, and sometimes certifications such as PMP are typically required. Excellent communication, problem-solving, and negotiation skills set top performers apart in this role. These competencies are crucial for maintaining client satisfaction, meeting program goals, and driving business growth through effective coordination.

What are some common challenges faced by program account managers when balancing client needs with program objectives?

Program Account Managers often encounter the challenge of aligning diverse client expectations with the strategic goals and operational capabilities of their organization. This requires strong communication and negotiation skills to ensure that client requests are addressed without compromising program integrity or timelines. Additionally, managing multiple projects simultaneously and coordinating cross-functional teams can present organizational and prioritization challenges. Building strong relationships with clients and internal stakeholders is crucial for proactively addressing issues and ensuring program success.

What is the difference between Program Account Manager vs Customer Success Manager?

AspectProgram Account ManagerCustomer Success Manager
CredentialsRelevant certifications (e.g., PMP), experience in account managementCustomer service certifications, experience in client relations
Work EnvironmentCorporate, client-facing, project-focusedCustomer-centric, support and retention-focused
Employer & IndustryTech, SaaS, consulting firmsTech, SaaS, service industries
Search & Comparison IntentUnderstanding roles in account management and project deliveryDistinguishing client relationship roles in customer success

Program Account Managers focus on managing client accounts, overseeing projects, and ensuring delivery of services. Customer Success Managers prioritize client satisfaction, retention, and support. While both roles involve client interaction, Program Account Managers are more project and account delivery-oriented, whereas Customer Success Managers concentrate on ongoing client relationships and success outcomes.

How much does a program account manager get paid?

Program account managers typically earn a median annual salary between $70,000 and $120,000, depending on experience, industry, and location. Salaries can increase with certifications, advanced skills, and managerial responsibilities.

What cities near Monroe, MI are hiring for Program Account Manager jobs?

Cities near Monroe, MI with the most Program Account Manager job openings:

Infographic showing various Program Account Manager job openings in Monroe, MI as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $60,927 per year, or $29.3 per hour.

Key Account Manager

RXO

Ann Arbor, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago


RXO rating

6.6

Company rating: 6.6 out of 10

Based on 76 frontline employees who took The Breakroom Quiz

267th of 366 rated logistics


Job description

Accelerate your career at RXO
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.
As a Key Account Manager at RXO, you'll serve as the daily point of contact and relationship manager for our most important clients.
What your day-to-day will look like
  • Serve as an advocate and liaison for RXO's top clients to ensure overall customer satisfaction
  • Expand current customer accounts through ongoing relationship development
  • Collaborate with team members to secure the terms of sale, including negotiating rates, identifying carriers, procuring specialized equipment, etc.
  • Maintain a strong understanding of the industry and client needs; cultivate a core book of business for consistent and repeatable sales
  • Ensure the integrity of the shipment and the RXO brand by following standard processes and procedures
  • Update internal tracking and reporting systems throughout the day to maintain accuracy in sales and volume metrics
  • Monitor and ensure accurate billing; strive to ensure mutually beneficial business operations

At a minimum, you'll need:
  • Bachelor's degree or equivalent related work or military experience
  • 1 year of professional experience

It'd be great if you also have:
  • 5 years of experience in a transportation sales environment
  • Excellent verbal and written communication skills

Does this sound like you? Check out what else RXO has to offer.
Why Join Us:
Our Benefits
  • Comprehensive medical, dental, and vision plans
  • 401(k) retirement plan with up to 5% company match
  • Pre-tax accounts to help streamline eligible expenses
  • Company-paid disability and life insurance
  • Employee Assistance Program (EAP)
  • Career and Leadership Development Programs
  • Paid time off, company holidays, and volunteer days

Our Culture
Our values are the key to our unique culture and our ability to deliver for everyone we serve.
We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.
The Next Step
Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.

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