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Professional Mosyle Jobs (NOW HIRING)

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IT Support Specialist

Lakeland, FL · On-site

$23 - $26.45/hr

... professional customer service. The Specialist also supports user training and documentation for ... Support device enrollment and management through Microsoft Intune, Jamf, Mosyle, or other approved ...

Zellerfeld

First-Level IT Support

Austin, TX · On-site

$52 - $76/hr

Direct experience managing devices through an MDM platform (such as Jamf, Mosyle, Kandji, or Intune ... Familiarity with professional ticketing or helpdesk systems to manage and track support requests

Netrix Global

IT Support Engineer

Albany, NY · On-site

The ideal candidate is a hands-on, customer-focused IT professional who enjoys solving complex ... Support Apple device management through Mosyle and Google Chromebook environments. * Deploy ...

DuPage County ROE

IT Technology Specialist

Wheaton, IL · On-site

Utilizes confidential and personal information for professional purposes only in accordance with ... Experience with Mosyle, JAMF, or other MDM preferred * Experience with macOS, iPadOS, Chrome OS ...

Netrix LLC

IT Support Engineer

Albany, NY · On-site

Support Apple device management through Mosyle and Google Chromebook environments. * Deploy ... Associate degree in Information Technology or equivalent professional experience. * Minimum of 2 ...

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Professional Mosyle information

What is the difference between Professional Mosyle vs Mosyle Administrator?

AspectProfessional MosyleMosyle Administrator
CertificationsTypically requires Mosyle-specific training or certificationsOften needs similar certifications, sometimes more advanced
Work EnvironmentHands-on management of Mosyle MDM platform, often in IT or device management teamsFocuses on configuring, maintaining, and supporting Mosyle solutions within organizations
Employer & IndustryTech companies, educational institutions, and organizations using Mosyle for device managementIT departments across various industries implementing Mosyle solutions

Professional Mosyle roles involve direct management and deployment of Mosyle MDM tools, often requiring specific certifications. Mosyle Administrators focus on maintaining and supporting these systems within organizations. While both roles require similar skills and certifications, Professional Mosyle positions tend to be more hands-on and strategic, whereas Mosyle Administrators focus on ongoing support and system maintenance.

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Infographic showing various Professional Mosyle job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Junior IT Operations Specialist (Austin, Full-Time)

Texas Sports Academy Main

Austin, TX • On-site

$20/hr

Full-time

Re-posted 15 days ago

Key responsibilities

  • Assist with configuring, imaging, and preparing MacBook Neos for deployment, including installing software, applying MDM profiles, and configuring user accounts.

  • Help receive inbound shipments, log serial numbers, maintain inventory, and pack and ship devices to various locations.

  • Serve as the first point of contact for students and staff experiencing device issues, providing support and escalating when necessary.

Job description

Texas Sports Academy is a K-12 school designed for serious student-athletes who want both elite academics and high-level athletic development. Students cover 2x the material in just 2 hours a day, using the same 2-Hour Learning model as Alpha Schools. That frees up their entire afternoon for serious training, where they work alongside former pro and D1 athletes coaching them at the highest standard.

We are hiring a Junior IT Operations Specialist based in Austin to support our IT Operations Manager with the daily work that keeps our device program and campus technology running. You will help configure and deploy MacBook Neos, manage inbound and outbound shipments, process device returns, and provide first-line support for students and staff. This role is a direct partner to the IT Operations Manager and a foundational seat on a growing IT team.

What You'll Do
  • Support the IT Operations Manager: Partner closely with the IT Operations Manager on daily execution, taking ownership of assigned tasks and freeing them up to focus on higher-level work.
  • Device Configuration and Deployment: Assist with imaging and preparing MacBook Neos for use, including installing our standard software stack, applying MDM profiles, configuring user accounts, and enforcing security settings before devices are shipped.
  • Inventory and Shipping Support: Help receive inbound shipments, log serial numbers, maintain organized inventory, and pack and ship laptops to our schools, coaches, and staff across Texas.
  • Returns and Device Recovery: Process returned, damaged, or end-of-life devices, wipe and reimage devices for redeployment when possible, and retire devices that have reached end of life.
  • First-Line User Support: Serve as the first point of contact for students and staff experiencing device issues, including login problems, software errors, and hardware concerns. Resolve issues directly when possible and escalate to the IT Operations Manager when needed.
  • Documentation and Records: Keep device tracking, ticket notes, and internal documentation accurate and current so the team can operate efficiently.

Requirements

  • IT Operations Experience: 1 to 3 years of hands-on IT support or IT operations experience. You can walk us through the devices you supported, the issues you resolved, and the systems you kept running.
  • macOS and Mobile Device Familiarity: Working experience with macOS deployment and management, and comfort supporting iOS or comparable mobile devices.
  • Comfort With Hands-On Work: This role requires regular physical work, including receiving shipments, lifting boxes, organizing inventory, and preparing outbound packages. Candidates should be comfortable with the operational and logistics side of the role.
  • Strong Customer Service Orientation: Ability to communicate clearly and patiently with students and parents, particularly during stressful situations such as a device failure before class.
  • Attention to Detail: Consistent, accurate record-keeping across inventory, shipments, and device assignments.
  • AI Forward: We use AI tools daily to streamline communications, automate repetitive tasks, and improve troubleshooting. Familiarity with tools such as Perplexity Computer is a plus.
  • Location: Austin-based. Candidates must live in or around Austin to commute to the worksite. 
Bonus Points
  • K-12 or 1:1 Device Program Experience: Prior experience supporting student device programs, including deployments of 100 or more devices.
  • MDM Platform Experience: Hands-on experience with Apple Business Manager, Jamf, Kandji, Mosyle, or a comparable platform.
  • Scripting or Automation Familiarity: Exposure to scripting or automation tools used to streamline device imaging and onboarding.
  • Certifications: CompTIA A+, Apple Certified Support Professional, or comparable certifications.

Benefits

Pay: $20/hour