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Remote Mosyle Jobs (NOW HIRING)

Mondo

IT Support Specialist

Manhattan, NY · Remote

Devices and services are managed with Mosyle, Okta and Google Workspace. Teams use Google Workspace ... Provide expert-level technical support for end-user workstations for remote and NYC-based employees ...

New

Element Solutions

CyberSecurity Intern

Washington, DC · Remote

$18 - $20/hr

... Mosyle, Microsoft Intune, AWS and GCP based on framework requirements. * Assist in developing ... We are a remote first company based out of Washington, DC. As a HUBZone-certified business we are ...

DoorDash

Client Platform Engineer III

You have 3+ years experience administering an Enterprise MDM/EMM/UEM platform (Mosyle, Intune ... You have experience working on a remote team spanning multiple time zones and continents We expect ...

MacStadium

Technical Support Specialist

Atlanta, GA · On-site +1

$55K - $70K/yr

We are a remote-first company with a global team. We value autonomy, curiosity, and a bias toward ... Kandji, Mosyle, or similar), and how Apple device enrollment works in practice * Experience ...

MacStadium

Technical Support Specialist

Atlanta, GA · Remote

$55K - $70K/yr

We are a remote-first company with a global team. We value autonomy, curiosity, and a bias toward ... Kandji, Mosyle, or similar), and how Apple device enrollment works in practice * Experience ...

All JobsRemote Mosyle Jobs

Remote Mosyle information

What are some common challenges faced by Remote Mosyle Administrators, and how can they be addressed?

Remote Mosyle Administrators often face challenges like troubleshooting device issues without physical access, managing software updates across diverse endpoints, and ensuring consistent security compliance. To address these, administrators rely heavily on Mosyle’s remote management tools, detailed documentation, and proactive communication with end-users. Collaborating closely with IT teams and staying updated on Mosyle’s new features can also help streamline remote workflows and resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a Remote Mosyle Administrator, and why are they important?

To thrive as a Remote Mosyle Administrator, you need strong knowledge of Apple device management, IT support fundamentals, and experience with mobile device management (MDM) platforms, ideally backed by relevant IT certifications. Familiarity with the Mosyle MDM platform, Apple Business Manager, and remote troubleshooting tools is typically required. Excellent problem-solving, communication, and self-motivation are crucial soft skills for managing devices and supporting users in a remote setting. These skills ensure secure, efficient device management and seamless support for distributed teams relying on Apple technology.

What is the difference between Remote Mosyle vs Remote Jamf?

AspectRemote MosyleRemote Jamf
CertificationsApple Certified Support Professional, MDM certificationsApple Certified Support Professional, Jamf Certified Technician
Work EnvironmentRemote, primarily supporting Apple device managementRemote, focused on Apple device management and endpoint security
Industry UsageEducational institutions, small to medium businessesEnterprises, educational institutions, large organizations
Common Search/ComparisonRemote Mosyle vs Remote JamfRemote Jamf vs Remote Mosyle

Both Remote Mosyle and Remote Jamf roles involve managing Apple devices remotely, requiring similar certifications and supporting similar industries. The main difference lies in their target clients: Mosyle is often favored by educational institutions and smaller organizations, while Jamf is more common in large enterprises. Your choice depends on the organization's size and specific device management needs.

What is a Remote Mosyle specialist?

A Remote Mosyle specialist is an IT professional who manages and supports Apple devices using Mosyle, a mobile device management (MDM) platform, from a remote location. Their responsibilities include deploying software, enforcing security policies, troubleshooting issues, and ensuring compliance for devices like Macs, iPads, and iPhones. By working remotely, they help organizations efficiently manage their Apple fleets without being physically present, which is especially valuable for distributed teams or organizations with multiple locations.
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Remote Mosyle jobs near you
IT Support Specialist

IT Support Specialist

Mondo

Manhattan, NY • Remote

Contractor

Medical, Dental, Vision, Retirement

Posted 22 hours ago

Job description

Job Title: IT Support Specialist Location-Type: NYC onsite Start Date Is: ASAP Duration: (contract, perm, etc) 3 Month contract (can extend/convert) Compensation Range: 44-55$/hr W2 Benefits: Eligible for Health, Dental, Vision, 401K Must be authorized to work in the U.S. This position is not eligible for sponsorship. Job Description:

You'll help ensure people can do their work seamlessly by troubleshooting IT issues, providing clear documentation and training and helping implement modern and secure solutions. If you have a passion for staying ahead of technology trends and ensuring the highest level of security, and take pride in supporting the work of others, we want you to be a part of our team.Our Environment

The ideal candidate is a well-rounded support specialist: an expert with some of our existing infrastructure and adept at troubleshooting various technical concerns in a fast-paced environment.

We have over 200 employees using Mac computers and Apple and Android mobile devices in an increasingly distributed environment. Devices and services are managed with Mosyle, Okta and Google Workspace. Teams use Google Workspace and Slack for communications and productivity tools alongside many of the modern SaaS products you would expect.Maintaining the security of our systems, and the privacy of our employees, sources, donors and community, has always been a primary concern. In a heightened environment, we continue to advance our security posture using modern encryption tools and services alongside tools like SecureDrop that help safeguard the anonymity of our sources.

Responsibilities:

  • Provide expert-level technical support for end-user workstations for remote and NYC-based employees across the organization, including hardware, software, and network-related issues.
  • Support and assist with employee onboarding, ensuring they are equipped with necessary systems knowledge for their roles.
  • Assist with regular maintenance on office technology, A/V hardware, and end-user computer systems, including updates, backups, installations, and system optimization.
  • Assist with technology life cycle management processes including inventory tracking, procurement, refresh and disposition.
  • Document support processes, procedures, and solutions, emphasizing security and best practices.
  • Conduct training sessions to educate end-users on the use of modern tools and security measures.
  • Stay informed about the latest technology trends and security best practices to recommend and implement improvements.

Qualifications:

  • At least 3 years of professional technology end-user support experience.
  • Expertise with cloud-first solutions, including Google Workspace, Okta, Slack, 1Password, Mosyle MDM or similar solutions for communication, collaboration and security.
  • Strong proficiency in Windows, Mac and iOS operating systems.
  • Demonstrated proficiency in troubleshooting hardware, software, and network issues with a security-first mindset.
  • Demonstrated ability to exercise good judgment, critical thinking skills and take accountability for outcomes.
  • Excellent communication and interpersonal skills, especially when explaining complex functionality to non-technical audiences.
  • Experience with Jira Service Management or similar systems is a plus.
  • Ability to prioritize and manage multiple tasks in a fast-paced environment.
  • Certifications in relevant areas, such as Network or Security , are a plus.
  • Ability to travel, if needed, to support our offices in Washington, D.C., Atlanta, Chicago, Phoenix and Berkeley, Calif.

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