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Professional Development Jobs in Frederick, MD (NOW HIRING)

MacroGenics

Senior Manager, Business Development

Rockville, MD · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... means to further their professional development. MacroGenics' corporate culture promotes an ... atmosphere of innovation, open communication and teamwork where employees can see firsthand how ...

Genuine Parts Company

Outside Sales Professional

Rockville, MD · On-site +1

$54K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs. Not the right fit? Let us know you're interested in a future opportunity by joining ...

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Showing results 41-60

All JobsProfessional Development JobsProfessional Development Jobs in Frederick, MD

Professional Development information

See Frederick, MD salary details

$37.8K

$74.1K

$116.3K

How much do professional development jobs pay per year?

As of Aug 20, 2026, the average yearly pay for professional development in Frederick, MD is $74,114.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,200.00 and $101,400.00 per year, depending on experience, location, and employer.

What is professional development?

Professional development refers to the ongoing process of acquiring new skills, knowledge, and experience to enhance one's career performance and growth. It typically includes activities such as attending workshops, seminars, conferences, pursuing advanced degrees, or completing certifications. The goal of professional development is to keep professionals up-to-date with industry trends, improve job performance, and help them achieve career advancement. Many employers encourage or require professional development to ensure their workforce remains competitive and effective.

What are the key skills and qualifications needed to thrive as a professional development specialist, and why are they important?

To thrive as a Professional Development Specialist, you need expertise in adult learning principles, curriculum design, and instructional strategies, often supported by a degree in education or a related field. Familiarity with Learning Management Systems (LMS), e-learning authoring tools, and relevant certifications such as CPLP or ATD are typically required. Strong communication, facilitation, and organizational skills help you effectively engage participants and manage multiple training initiatives. These skills are crucial for designing impactful development programs that enhance employee performance and support organizational growth.

How do professionals in a professional development role typically collaborate with other departments within an organization?

Professionals in a Professional Development role often work closely with HR, department managers, and team leaders to identify training needs and design effective learning programs. They regularly consult with subject matter experts to tailor content relevant to specific teams and may facilitate cross-departmental workshops or initiatives. This collaborative approach ensures that development programs are aligned with organizational goals and that employees at all levels receive the support they need to grow and succeed.

What is the difference between Professional Development vs Training?

AspectProfessional DevelopmentTraining
PurposeEnhances overall skills, knowledge, and career growthProvides specific skills for a particular task or job
DurationOngoing, long-termShort-term, focused
CredentialsMay lead to certifications or qualificationsUsually results in a certificate of completion
Work EnvironmentApplicable across various roles and industriesSpecific to job requirements

While both Professional Development and Training aim to improve skills, Professional Development focuses on long-term growth and career advancement, whereas Training provides targeted skills for immediate job needs.

What are the most commonly searched types of Development jobs in Frederick, MD?

The most popular types of Development jobs in Frederick, MD are:

What are popular job titles related to Professional Development jobs in Frederick, MD?

For Professional Development jobs in Frederick, MD, the most frequently searched job titles are:

What job categories do people searching Professional Development jobs in Frederick, MD look for?

The top searched job categories for Professional Development jobs in Frederick, MD are:

What cities near Frederick, MD are hiring for Professional Development jobs?

Cities near Frederick, MD with the most Professional Development job openings:

Professional Development jobs near you
Infographic showing various Professional Development job openings in Frederick, MD as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $74,114 per year, or $35.6 per hour.

Service Business Development Manager

New Country Motor Car Group

Germantown, MD • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

Job Summary

New Country Motor Car Group is seeking a Service Business Development Manager to join our dynamic team to provide a luxury experience to our Service customers!

This is a critical leadership role responsible for leading and developing our Service Business Development Center (BDC) team to drive service department appointment growth, customer retention and the overall customer experience and satisfaction. You will oversee daily operations, client outreach, lead management, team performance and analyze data to optimize appointment volume and shop capacity.

Benefits

  • Competitive Pay - (Insert Pay Range)
  • Performance-Based Bonuses
  • Medical, Dental, Vision, and Life Insurance
  • 401(k) Retirement Plan
  • Short- and Long-Term Disability
  • PTO & Sick Leave
  • Paid Training & Professional Development
  • Employee Discounts

Responsibilities

  • Team Leadership: Recruit, train, and coach BDC agents on the handling of inbound and outbound calls, lead management, and handling customers objections.
    • Supervise BDC agents provides daily guidance, performance feedback, and motivation to achieve daily goals.
    • Establish and monitor key performance indicators (KPIs) to include lead conversion, appointment show rate and retention metrics.
    • Conduct regular performance reviews.
    • Coordinate training to enhance lead conversion, communication skills as well as customer experience.
    • Maintain a positive and professional team culture.
  • Outreach Strategy: Strategically direct outbound call, text, and email campaigns with a focus on process optimization. Manage inbound internet leads, phone calls, and website requests while converting these leads to booked service appointments.
  • Lead Management: A primary duty involves acquiring, developing, and implementing a comprehensive process of generating high-quality leads through outbound calls, texts, and email.
    • This includes establishing response time standards, scripts, lists and campaigns.
    • Monitor and manage lead distribution to guarantee that no opportunity is missed.
    • Analyze data to identify trends and make recommendations for improving lead generation and conversion.
  • Onboarding & Training: Facilitate ongoing training sessions, new hire orientation, personalized coaching plans, software systems utilization, and effective lead management.
  • Performance Analysis: Monitor KPI’s and service metrics such as closing rates, appointments set, appointment show rates, transaction values, and customer retention.
    • Analyze these areas to identify skill gaps, future training needs, and specific areas of improvement.
    • Listen to agent calls and coach on call quality.
    • Regular performance audits.
  • Fixed Operations Strategy & Collaboration: Communicate with General Managers and Service Managers across all stores to align initiatives, shop capacity utilization, and department profitability.
    • Conduct monthly meetings with each locations GM & SM on key metrics, performance, phone data, and industry changes.
    • Discuss Appointment volume, shop capacity, monthly campaigns, and action plans for improvement.

Qualifications

  • Proven experience in automotive service operations, BDC management, or fixed operations preferred.
  • Proven leadership skills with the ability to motivate, build trust, and drive compliance with company standards across all levels of dealership staff.
  • Solid experience in leading a service BDC team in an automotive dealership environment.
  • Strong understanding of automotive maintenance schedules and repair processes
  • Experience building and implementing scalable processes and systems.
  • Strong background in KPI development, performance tracking, and accountability structures
  • Exceptional communication skills with the ability to defuse tense customer situations.
  • High accountability mindset with a focus on results and exceeding targets
  • Time management and multitasking skills in a fast-paced environment
  • Proficient technology skills with CRM and DMS and Manufacturers software
  • Team player with collaborative attitude

About Us

New Country Motor Car Group is one of the largest independent auto groups in the United States.   We are a family owned and operated company who has built success on the foundation of investing in our people to facilitate growth and a rewarding work environment. We represent some of the most respected luxury automotive manufacturers in the world with dealerships in Connecticut, New York, Maryland, Pennsylvania, Virginia, and Florida. We carry a wide variety of brands which include Ferrari, Porsche, BMW, Audi, Mercedes-Benz, Jaguar, Land Rover, Lexus, MINI, and Toyota.

Annual Compensation Range: $130,000 - $150,00

New Country Motor Car Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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