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Production Support Analyst Jobs in Oklahoma (NOW HIRING)

Legal Shield Corp

Production Support Clerical I

Ada, OK · On-site

$14.75 - $20/hr

In addition, the Business Solutions Production Support Clerical is responsible for performing ... Requires an ability to handle multiple deadlines, provide a detailed-oriented, and analytical ...

PPLSI

Production Support Clerical I

Ada, OK · On-site

$14.75 - $20/hr

In addition, the Business Solutions Production Support Clerical is responsible for performing ... Requires an ability to handle multiple deadlines, provide a detailed-oriented, and analytical ...

RW Supply and Design

Desktop Support Analyst

Tulsa, OK · On-site

$40K - $62K/yr

This includes computers, their associated peripherals, productivity software, VoIP phones, cell phones, network printers. Additionally, this position will deploy and support onsite network equipment ...

PNC Bank

Loan Support Analyst (Commercial)

Ponca City, OK

$29K - $39K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Loan Support Analyst within PNC's Commercial Lending Operations organization, you will be ... May have specific responsibility for one or multiple specialized products or functional areas. May ...

tsa

Computer Support Analyst - FT - Tulsa

Tulsa, OK

... for a Computer Support Analyst for our Area Command located in Tulsa, Oklahoma. Job Summary ... Ability to determine how a computer-based product may best be used to address specific functional ...

tsa

Computer Support Analyst - FT - Tulsa

Tulsa, OK · On-site

... for a Computer Support Analyst for our Area Command located in Tulsa, Oklahoma. Job Summary ... Ability to determine how a computer-based product may best be used to address specific functional ...

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All JobsProduction Support Analyst JobsProduction Support Analyst Jobs in Oklahoma

Production Support Analyst information

See Oklahoma salary details

$17

$46

$89

How much do production support analyst jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for production support analyst in Oklahoma is $46.23, according to ZipRecruiter salary data. Most workers in this role earn between $30.87 and $53.51 per hour, depending on experience, location, and employer.

Is production support a stressful job?

Production Support Analysts often work in high-pressure environments where quick problem resolution is essential to minimize system downtime. The role can involve handling urgent issues, working outside regular hours, and maintaining system stability, which can contribute to stress levels. However, strong technical skills and effective communication can help manage workload and reduce stress.

What is the difference between Production Support Analyst vs Application Support Analyst?

AspectProduction Support AnalystApplication Support Analyst
CertificationsITIL, CompTIA, relevant technical certificationsITIL, CompTIA, relevant technical certifications
Work EnvironmentFinancial, banking, or enterprise IT environments with 24/7 supportSoftware companies, tech firms, or enterprise IT teams
Job FocusMonitoring, maintaining, and troubleshooting production systemsSupporting and troubleshooting specific applications or software
Common UsageEnsuring system stability in live environmentsResolving user issues and application bugs

While both roles involve supporting IT systems, a Production Support Analyst primarily focuses on maintaining and troubleshooting live production systems to ensure stability. An Application Support Analyst concentrates on supporting specific software applications, often within development or testing environments. Both roles require similar certifications and work in enterprise settings, but their core responsibilities differ in scope and focus.

What skills do you need to be a production support analyst?

A production support analyst needs strong technical skills in troubleshooting, monitoring, and maintaining IT systems, often using tools like SQL, scripting, and monitoring software. Good problem-solving abilities, communication skills, and the ability to work under pressure are essential, along with a solid understanding of the business environment and relevant certifications such as ITIL or relevant technical training.

What does a production support analyst do?

A production support analyst monitors and maintains IT systems and applications to ensure their stability and performance. They troubleshoot issues, implement fixes, and collaborate with development teams to resolve incidents quickly, often using tools like ticketing systems and monitoring software. The role requires strong problem-solving skills and knowledge of system environments to minimize downtime and support business operations.

What are the key skills and qualifications needed to thrive as a production support analyst?

To excel as a Production Support Analyst, you need strong analytical skills, troubleshooting abilities, and a background in computer science or a related field. Familiarity with incident management systems like ServiceNow, scripting languages (such as SQL or Python), and monitoring tools is typically required. Excellent communication, problem-solving, and the ability to work under pressure help distinguish top performers in this role. These competencies ensure swift resolution of technical issues, minimize downtime, and maintain seamless business operations.

How does a production support analyst typically interact with development and operations teams to resolve incidents?

Production Support Analysts serve as a critical bridge between development and operations teams. When incidents arise, they quickly diagnose issues, communicate findings to developers for code-related fixes, and coordinate with operations to implement workarounds or deploy resolutions. This role often requires clear documentation and prompt updates to all stakeholders, ensuring minimal downtime and transparent progress tracking. Regular collaboration and communication skills are essential for effective incident management in fast-paced environments.

What are popular job titles related to Production Support Analyst jobs in Oklahoma?

For Production Support Analyst jobs in Oklahoma, the most frequently searched job titles are:

What job categories do people searching Production Support Analyst jobs in Oklahoma look for?

The top searched job categories for Production Support Analyst jobs in Oklahoma are:

What are popular job titles related to Production Support Analyst jobs in OK?

For Production Support Analyst jobs in OK, the most frequently searched job titles are:

Production Support Analyst jobs near you
Infographic showing various Production Support Analyst job openings in Oklahoma as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $96,162 per year, or $46.2 per hour.

Production Support Clerical I

Legal Shield Corp

Ada, OK • On-site

$14.75 - $20/hr

Full-time

Posted 17 days ago

Job description

Job Summary:Under direct supervision, the Business Solutions Production Support Clerical I is responsible for inputting a high volume of data efficiently to manage large amounts of information that is often sensitive or confidential. In addition, the Business Solutions Production Support Clerical is responsible for performing moderately complex data entry duties and applying basic accounting principles. Also takes internal phone calls to support Member Services.Responsibilities:

Scope of the Role

The Business Solutions Production Support Clerical I focuses on specific tasks or facets of the company as assigned by their direct leader. The Business Solutions Production Support Clerical I is responsible for completing tactile tasks and completing assigned work duties that help drive the success of the organization.

The Business Solutions Production Support Clerical I will have the ability to communicate effectively, collaborate with internal and external contacts, meet deadlines, organization and time management, and the ability to maintain autonomy while working on projects and duties.

Performance Outcomes

Payment Processing and Member Support

  • Accurately process/input payments to members

  • Provide support to Member Services as needed via incoming calls and email

  • Process new member applications

  • Process reinstatements, cancellations, and changes to memberships

  • Process upgrades and downgrades

Productivity

  • Achieve daily/monthly productivity expectations related to production

  • Work all incoming business, meeting production timelines

  • Other duties as assigned by leadership

Education, Knowledge, and Experience

  • High school degree equivalent; Some college, Preferred

  • 0-1+ years prior experience working in customer service

  • Basic knowledge of Word, Excel, and PowerPoint

  • Excellent written and verbal communication

  • Excellent listening, negotiation, and presentation abilities

  • Requires an ability to handle multiple deadlines, provide a detailed-oriented, and analytical approach to daily duties and relationship building with a high degree of confidentiality.

  • An ability to handle multiple deadlines, while working independently and maintaining a high degree of attention to detail, organization, accuracy, and sense of urgency.

  • Requires an individual with a positive professional attitude who can work as a part of a team or individually.

  • Critical thinking and problem-solving skills

  • Proactive approach with a passion for serviceand an ability to thrive in a results driven environment

  • Requires the ability to work under pressure and quickly adapt to change

FLSA Status

This is a non-exempt position.

Physical Requirements/ Work Environment

The work environment characteristics and physical demands described here are representative of these an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The duties of this position are performed in a professional office environment. Employee routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools, or controls, and reach with hands and arms. The employee is frequently required to sit, stand, talk and hear. Employee can work at the computer or other sedentary tasks for extended periods. Employee can conduct duties discreetly and impartially. Employee has regular and predictable attendance and punctuality with the ability to work on critical business days as deemed necessary, including some evenings and weekends to ensure all business is processed. Travel is not required for this position.

Additional Information:Location:AdaDepartment:9346 Business Solutions-Member ServicesTime Type:Full time

Commitment to Equal Opportunity

PPLSI conforms to all the laws, statutes, and regulations concerning equal employment opportunities. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, and basis of disability or any other federal, state or local protected class. We prohibit retaliation against individuals who bring forth any concerns, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any concerns or otherwise oppose discrimination.

If you require a reasonable accommodation to complete the application process, please contact Human Resources at:humanresources@legalshieldcorp.com.

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