Production Operations Assistant Jobs in New York

Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Seasonal Parade Studio Assistant assists the Parade Studio & Production Management Teams in various aspects of production for the Macy’s Thanksgiving Day Parade, as well as providing project management and general office support.

What You Will Do

• Support the Project Management process on cross-functional projects
• Schedule meetings, trainings, deliveries, and ticket distributions
• Assist with shipping and dropping off deliveries and supplies
• Prepare and update RSVP lists, sign-in sheets, and security lists
• Perform general office duties including answering phones, taking reservations, conducting research, data entry, and ordering supplies
• Provide event assistance and customer service
• Aid in other aspects of operations, including load-in/load-out activities, and event setup/strike for various Macy’s holiday events, trainings, and attractions
• Possess a valid driver's license and the ability to operate a larger passenger van
• Assist with purchase cards reconciliation and organization
• Assist with catering ordering, setup, and cleanup
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Skills You Will Need

Administrative & Clerical Experience: Prior experience in administrative and clerical tasks is preferred

Data Entry: Ability to perform accurate and efficient data entry tasks

Phone Etiquette: Excellent phone skills are essential for effective communication

Customer Service: Experience in providing excellent customer service is beneficial

Independence: Ability to work independently with minimal supervision

Multitasking: Capacity to handle multiple tasks efficiently in a fast-paced environment

Organizational Skills: Strong organizational skills, including prioritization and flexibility, are essential for managing various tasks effectively

Theatrical/Event Production Background: Knowledge or experience in theatrical/event production, stage management, or company management is advantageous

Interpersonal Communication: Strong interpersonal and communication skills are necessary for interacting with team members and external parties

Professionalism: Present a professional image consistent with Macy's brand values

Computer Proficiency: Basic computer skills are required, with experience in Outlook, Excel, Word, PowerPoint, and Publisher preferred

Who You Are

• Candidates with a Bachelor’s degree or equivalent work experience in a related field are encouraged to apply.
• Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs

Essential Physical Requirements You Will Perform

• This position requires lifting, constant moving, standing, and reaching with arms and hands.
  • Involves standing for at least two consecutive hours, lifting at least 50lbs., stooping, kneeling, crouching, and climbing ladders
  • Reaching, including above eye level
  • Involves close vision, color vision, depth perception, and focus adjustment
• Frequent use of computers and other technology, necessary to perform job functions

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - Apply Today!

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.

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This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.