Production Operations Assistant Jobs in Arizona (NOW HIRING)

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Full Time Management Phoenix, IL, US

Salary Range: $57,000.00 To $67,000.00 Annually

About Sterling

Sterling Site Access Solutions is the nation's leader in sustainable site access, supporting energy infrastructure and large-scale construction projects across the United States. Guided by our vision of Building a Better Tomorrow, we help customers address complex access challenges, manage risk, control costs, and maintain project schedules.

Through our mission to move people, projects, and communities forward, Sterling provides innovative materials, engineered solutions, and access services that support safer and more sustainable project execution. As America's largest manufacturer of TerraLam® cross-laminated timber mats, we combine advanced U.S.-based manufacturing with a broad portfolio of site access products and services.

At Sterling, talented people have the opportunity to make a meaningful impact by helping customers deliver critical infrastructure and construction projects. Our culture is grounded in safety, accountability, collaboration, and continuous improvement, and we value individuals who are committed to solving challenges and driving better outcomes. If you love owning what's next for your career and a growing organization, Sterling is where you can call home.

About the Role
Responsible for leading, guiding, and continuously improving the day-to-day activities of the machining, finishing, and packaging operations within Sterling’s Structural CLT Department. This is a high visibility and challenging position and a key role in the company’s primary growth strategy. Safety, product quality, productivity, workforce, and machinery performance are among the critical and key metrics for this position. Core competencies shall include leadership and motivational skills, technical capability, and team orientated problem solving.

• On the floor leadership and guidance of machining, finishing, packaging and shipping operations.
• Lead on-boarding for new employees and train all to understand standard work, job safety analysis (JSA’s), 5S and visual factory.
• Train, e ncourage, and challenge existing employees to improve skills and their overall contribution to high quality conversion of products in a safe manner.
• Manage employee schedules including but not limited to approving and tracking time off, absenteeism, and timecards.
• Manage, enforce, and communicate employee relations issues according to company policy. Implement disciplinary notices/write-ups when necessary, involving Operations Manager when appropriate.
• Evaluate employee performance and conduct performance reviews.
• Assist with department staffing needs and staffing decision making, participating in the interview and evaluation.
• Adhere to standard work as the foundation of controlling and continuously improving methods and techniques.
• Maintain and assist with developing safe work practices using JSA’s to document, communicate, and train on Safety.
• Guide and develop change-over techniques and practices to achieve world class uptime.
• Assist with the performance of root cause analysis on product or equipment failures and put in place countermeasures to eliminate or minimize future occurrence.
• Work closely, and collaborate with, the Quality Technician to surface problems with methods, techniques, and equipment with the objective of continuously improving our people, processes, and problem-solving techniques.
• Organization of inventory (parts, supplies, tools) and personal tools to ensure optimum efficiency of the work force.
• Work to maintain balanced work content (flow) between departments and operations.
• Assist leadership with the measurement of daily performance and productivity.
• Participates in projects as requested by management.

• Highschool graduate, or GED is required.
• Minimum of three (3) years supervising and directing an hourly or production workforce.
• Minimum of three (3) years progressive work experience in a manufacturing or production environment.
• Experience in 5S, Lean Manufacturing, and formalized problem solving preferred.
• Experience operating forklifts and overhead cranes is preferred.
• Exposure to carpentry and CNC machining is preferred.
• Demonstrated ability to manage conflict resolution.
• Strong written and oral communication skills. Bilingual preferred (English/Spanish).

What We Offer

• Comprehensive health coverage, including Medical, Dental, and Vision insurance
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options to support your healthcare and dependent care needs
• Company-paid Life Insurance benefit of $25,000
• Optional voluntary benefits, including supplemental Life Insurance, Disability coverage, and Pet Insurance
• Generous paid time off, including Company Holidays, Vacation, Personal Time, and Parental Leave
• Safe Harbor 401(k) retirement plan with a 3% employer contribution
• A culture that values employee well-being, professional growth, and work-life balance

At Sterling, you will help shape planning and supply chain capabilities for a company known for innovative, sustainable site access solutions and extensive experience supporting complex construction environments. This role offers the opportunity to build scalable processes, influence enterprise decision-making, and collaborate with leaders across the business to improve how Sterling serves customers and manages growth.

Full-time annual salary $57,000 - $67,000 dependent upon experience, and qualifications.

Sterling is an Equal Opportunity Employer and considers all qualified applicants and employees without regard to protected characteristics under applicable law. Sterling provides reasonable accommodations to qualified individuals with disabilities, unless doing so would create an undue hardship. This posting describes the general nature and level of work expected and is not intended to be an exhaustive list of responsibilities, duties, or qualifications.