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Product Success Manager Jobs in Puerto Rico (NOW HIRING)

05210 Store Manager

Caguas, PR · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We believe that our success is based primarily on the advice and hard work of our valued team ... Generous product discount and free sample products. * You will receive great training and education ...

05216 STORE MANAGER

Cayey, PR

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We believe that our success is based primarily on the advice and hard work of our valued team ... Generous product discount and free sample products. * You will receive great training and education ...

05210 Store Manager

Caguas, PR · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We believe that our success is based primarily on the advice and hard work of our valued team ... Generous product discount and free sample products. * You will receive great training and education ...

05210 Store Manager

Caguas, PR · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We believe that our success is based primarily on the advice and hard work of our valued team ... Generous product discount and free sample products. * You will receive great training and education ...

05216 STORE MANAGER

Cayey, PR · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We believe that our success is based primarily on the advice and hard work of our valued team ... product discount and free sample products. • You will receive great training and education ...

05210 Store Manager

Caguas, PR · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We believe that our success is based primarily on the advice and hard work of our valued team ... Generous product discount and free sample products. * You will receive great training and education ...

05216 STORE MANAGER

Cayey, PR

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We believe that our success is based primarily on the advice and hard work of our valued team ... Generous product discount and free sample products. You will receive great training and education ...

05216 STORE MANAGER

Cayey, PR · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We believe that our success is based primarily on the advice and hard work of our valued team ... product discount and free sample products. • You will receive great training and education ...

... high-quality products at a great value. From our diverse footwear collections to our expanding ... The Assistant Store Manager position is critical to our success, providing support to the ...

... high-quality products at a great value. From our diverse footwear collections to our expanding ... The Assistant Store Manager position is critical to our success, providing support to the ...

... high-quality products at a great value. From our diverse footwear collections to our expanding ... The Assistant Store Manager position is critical to our success, providing support to the ...

... high-quality products at a great value. From our diverse footwear collections to our expanding ... The Assistant Store Manager position is critical to our success, providing support to the ...

... high-quality products at a great value. From our diverse footwear collections to our expanding ... The Assistant Store Manager position is critical to our success, providing support to the ...

... high-quality products at a great value. From our diverse footwear collections to our expanding ... The Assistant Store Manager position is critical to our success, providing support to the ...

Key Account Manager II

San Juan, PR · On-site

$45K - $55K/yr

You will also be responsible for developing and implementing sales strategies, managing product launches, and overseeing distributor and company sales. Your success in this role will be measured by ...

Showing results 21-40

Product Success Manager information

What is a product success manager?

A Product Success Manager is a professional responsible for ensuring that customers achieve their desired outcomes while using a company's product. They act as a bridge between the product team and customers, helping to onboard users, address issues, gather feedback, and drive product adoption and satisfaction. Their role often involves collaborating with sales, support, and development teams to improve the product and enhance the overall customer experience. By understanding customer needs and product capabilities, Product Success Managers help maximize the value delivered to both customers and the business.

How does a product success manager typically collaborate with product, sales, and support teams to drive customer satisfaction?

Product Success Managers act as a bridge between customers and internal teams by gathering feedback, identifying pain points, and communicating customer needs to product development. They work closely with sales teams to ensure a smooth onboarding experience for clients and coordinate with support teams to resolve issues quickly. Regular cross-functional meetings, shared project management tools, and clear documentation are all part of their collaborative workflow. This approach helps ensure that the product evolves in line with user needs and that customers receive consistent, high-quality support.

What are the key skills and qualifications needed to thrive as a product success manager, and why are they important?

To thrive as a Product Success Manager, you need strong skills in product management, customer success, data analysis, and a background in business or technology, often supported by a relevant degree. Familiarity with CRM platforms, analytics tools, and product management software such as Salesforce, Jira, or Gainsight is typically required. Exceptional communication, problem-solving, and relationship-building abilities help drive customer satisfaction and cross-functional collaboration. These competencies are crucial for ensuring clients achieve value from products, leading to higher retention, growth, and overall success.

What is the difference between Product Success Manager vs Customer Success Manager?

AspectProduct Success ManagerCustomer Success Manager
Primary FocusEnsuring product adoption and success through product features and performanceBuilding and maintaining customer relationships to ensure satisfaction and retention
Work EnvironmentCollaborates closely with product development, marketing, and sales teamsWorks directly with clients, support teams, and sales teams
Required SkillsProduct knowledge, technical understanding, communication skillsCustomer relationship management, communication, problem-solving
Industry UsageTech, SaaS, software companiesTech, SaaS, service industries

While both roles focus on customer success, the Product Success Manager emphasizes product performance and adoption, working closely with product teams. The Customer Success Manager centers on client relationships and satisfaction, often acting as the voice of the customer within the company.

What are popular job titles related to Product Success Manager jobs in Puerto Rico?

For Product Success Manager jobs in Puerto Rico, the most frequently searched job titles are:

What cities in Puerto Rico are hiring for Product Success Manager jobs?

Cities in Puerto Rico with the most Product Success Manager job openings:

Infographic showing various Product Success Manager job openings in Puerto Rico as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 2% Temporary, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution.

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday


Job description

COSMOPROF STORE MANAGER

Job Description

By working at CosmoProf, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair - and we need passionate and talented people to make this happen!!

At CosmoProf, we dedicate ourselves to licensed professionals in the Beauty Industry and are committed to making our salon professional customers feel inspired to be their best! We don't just service the customer - we connect to provide an EPIC experience based on our four pillars of Education, Product, Inspiration and Community.

Are you a proven leader with a strong drive to succeed? Do you believe it is important to work hard but also have fun doing it? As a Store Manager, we want you to bring your leadership, talents, and experience to a team-oriented and dynamic environment. We believe that our success is based primarily on the advice and hard work of our valued team members to bring the Hair and Beauty world to our customers. Our managers are innovators, role models and coaches who drive results and the development of our team associates.

Your role as a Store Manager:

  • When it comes to the customer experience - it all starts with you. Your role is to manage talent, inspire your team and make sure every customer comes away with a great experience. It is up to you to ensure that each customer receives an unforgettable experience and a custom-fit solution for their hair and beauty needs. 
  • You will ensure that your store meets or exceeds sales goals by overseeing all store operations with an emphasis on maintaining assigned budget, controlling expenses, growing sales, and managing inventory.  
  • You will protect customers, associates, and store assets by ensuring that all staff follows safety and security rules and procedures, as well as Company policies.
  • You will make sure your store always looks its best!

Qualifications to be a Store Manager:

At least 3 years of customer service/retail sales experience and 1 year of previous sales management experience.

Previous experience in operational, financial and performance management.

Cosmetology license is a plus - but not required.

Self-starter attitude with a drive to continuously learn, develop and educate store personnel and customers to enhance success.

Must be 18 years of age or older.

Passion for all things hair and beauty!

Why you'll love working here:

The team and customers you would be working with are creative, fun and passionate about hair and beauty.

  • Generous product discount and free sample products.
  • You will receive great training and education regarding our products.
  • You will have ample opportunity for career growth within the company.
  • We have a range of different working schedules and hours to suit everyone's needs.
  • You may qualify for one or more of the following - medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked.

Legal wants you to know:

Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation.

May be exposed to fumes and odors upon occasion.

Working Conditions/Physical Requirements

The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals.

Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you.

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability.

"At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us."

SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Our Company is a leader in wholesale and retail distribution of beauty supplies. A business built with a purpose to provide our customers with access to high-quality professional beauty products and exceptional customer service. At our Company, we find beauty in diversity.  Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us!