Job Summary:
Delivering an exceptional Design and Quote across all customer needs for assigned customers, working with Regional Sales Manager, Customer Experience and Product Design & Quote staff and other internal resources as needed. Primary Designer and Quote Developer based on customer specifications.
Key Responsibilities:
- Design and Quote projects for designated customers across CE and PDQ for the timely and accurate delivery of all customer interactions, including quotes, drawings and ultimately finished product
- Ensure effective, accurate and timely communication across region/segment team members
- Track and document customer knowledge, ensuring that material new insights are shared with broader team
- Provide Quality Control check for quotes and drawings relative to PDQ Associate knowledge
- Fulfill key PDQ responsibilities in documented Quote to Delivery process for designated customers including:
- Review of Customer specifications
- Utilize software for proper fit and manufacturing ability.
- Consulting with Customer Experience Team members to ensure proper design and Quote outcomes
- Buyout review for proper pricing within Quote
- Coordination of paperwork for Customer Experience
- Core external/customer responsibilities
- Work with Customer Experience as questions arise for proper communication with customers
Education/Experience:
- Associates Degree in Drafting/CAD or 1 year of Drafting and Design experience
- Proven problem-solving capabilities in a technical environment, including problem-solving skills required
- Computer proficiency with Microsoft Office products and CAD Software
- Exceptional communication skills required both verbal and written
- Ability to work independently, self-starter but also a strong team player with a can-do attitude
- Proven skills in time management and multi-tasking responsibilities
- Demonstrated ability to be self-directed and an independent problem solver
- Ability to expand work hours to meet deadlines and workload fluctuations
Physical Effort:
- Ability to sit, stand, walk intermittently for 8 hours
- Ability to work on a PC as required