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Processing Manager Jobs in Raleigh, NC (NOW HIRING)

Palco

PROCESSING SPECIALIST I

Durham, NC · On-site

PROCESSING SPECIALIST (REMOTE) We're Palco ... We provide the management, support, and systems behind self-directed programs--the services that ...

BNY

Specialist, Client Processing

Raleigh, NC · On-site

Process a high volume of client transactions and account-related requests in accordance with ... manage multiple priorities in a deadline-driven environment. Client-focused mindset with sound ...

Duke University

Sterile Processing Educator

Durham, NC · On-site

Facilitates individual, team and department performance management that include competency development and evaluation, change management processes, work and accountability processes, performance ...

BNY Mellon

Specialist, Client Processing

Raleigh, NC · On-site +1

We're seeking a future team member for the role of Specialist, Client Processing Representative ... to manage multiple priorities in a deadline-driven environment. • Client-focused mindset with ...

Duke Health

Sterile Processing Educator

Durham, NC · On-site

Facilitates individual, team and department performance management that include competency development and evaluation, change management processes, work and accountability processes, performance ...

Duke Health

Sterile Processing Educator

Durham, NC · On-site

Facilitates individual, team and department performance management that include competency development and evaluation, change management processes, work and accountability processes, performance ...

Duke University

Sterile Processing Educator

Durham, NC · On-site

Facilitates individual, team and department performance management that include competency development and evaluation, change management processes, work and accountability processes, performance ...

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Processing Manager information

See Raleigh, NC salary details

$33K

$98.9K

$161.8K

How much do processing manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for processing manager in Raleigh, NC is $98,887.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,500.00 and $125,900.00 per year, depending on experience, location, and employer.

What is a processing manager?

Processing Managers oversee and coordinate the workflow in facilities where raw materials or data are transformed into finished products or usable information. They are responsible for managing staff, ensuring production or processing targets are met, maintaining quality standards, and optimizing operational efficiency. Processing Managers often work in industries such as manufacturing, food production, and data processing. Their duties may also include ensuring compliance with safety regulations and troubleshooting process issues as they arise.

What are the key skills and qualifications needed to thrive as a processing manager, and why are they important?

To thrive as a Processing Manager, you need strong organizational skills, experience in process optimization, and typically a degree in business, operations management, or a related field. Familiarity with workflow management systems, ERP software, and Lean Six Sigma certification are commonly required. Leadership, problem-solving abilities, and effective communication are essential soft skills for managing teams and driving process improvements. These competencies ensure efficient operations, high productivity, and the ability to adapt to evolving business needs.

What are some common challenges faced by processing managers in coordinating cross-departmental workflows?

Processing Managers often encounter challenges when aligning priorities and timelines across multiple departments, such as production, quality assurance, and logistics. Effective communication and proactive problem-solving are essential to ensure that workflow bottlenecks are addressed quickly and that all teams remain informed about changes in schedules or requirements. Building strong relationships and establishing clear processes for information sharing can help minimize misunderstandings and keep operations running smoothly.

What is the difference between Processing Manager vs Processing Supervisor?

AspectProcessing ManagerProcessing Supervisor
CredentialsTypically requires a bachelor's degree in business, operations, or related field; certifications like Six Sigma are commonOften requires similar education, with experience in processing or operations; certifications may be preferred
Work EnvironmentOversees multiple processing teams or departments, strategic planning, and process improvementsManages daily processing activities, supervises staff, and ensures workflow efficiency
Industry UsageCommonly used in banking, manufacturing, and logistics sectorsFrequent in banking, finance, and manufacturing industries

The Processing Manager focuses on strategic oversight and process optimization across departments, while the Processing Supervisor handles daily operations and team supervision. Both roles require similar credentials and are integral to efficient processing workflows in various industries.

How much do processing managers make in the US?

Processing managers in the US typically earn an average salary between $60,000 and $100,000 annually, depending on experience, industry, and location. They often oversee workflow, coordinate teams, and ensure efficient operations within processing or production environments.

What are the responsibilities of a processing manager?

A processing manager oversees the efficient handling and processing of transactions, data, or materials within an organization. They coordinate staff, monitor workflows, ensure compliance with procedures, and utilize management tools to optimize productivity and accuracy.

What are the most commonly searched types of Processing jobs in Raleigh, NC?

The most popular types of Processing jobs in Raleigh, NC are:

What are popular job titles related to Processing Manager jobs in Raleigh, NC?

For Processing Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Processing Manager jobs in Raleigh, NC look for?

The top searched job categories for Processing Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Processing Manager jobs?

Cities near Raleigh, NC with the most Processing Manager job openings:

Processing Manager jobs near you
Infographic showing various Processing Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $98,887 per year, or $47.5 per hour.

ITSM Change Process Manager - Junior

Datasoft Technologies, Inc.

Raleigh, NC • On-site

Other

Medical, Dental, Life, Retirement, PTO

This job post has expired 3 days ago. Applications are no longer accepted.

Job description

NCDIT - ITSM Change Process Manager - Junior (810453)
  • Start Date: 09/01/2026
  • End Date: 06/30/2027
  • No New Submittals: 09/04/2026
  • Work Location/Mode: Hybrid (Onsite once a week to twice a month depending on the need)
Position Overview
The ITSM Change Process Manager is responsible for the governance, oversight, and continual improvement of the enterprise Change Management process. This role helps ensure changes to the IT environment are introduced in a controlled, coordinated, and secure manner with minimal disruption to business and IT services.
This position serves as the enterprise process owner for Change Management, establishing and maintaining change policies, standards, procedures, controls, and performance measures. The Change Process Manager oversees the end-to-end lifecycle of Standard, Normal, and Emergency Changes, including risk and impact assessment, authorization, scheduling, implementation oversight, post-implementation review, reporting, and closure.
You’ll work closely with service owners, technical teams, Incident, Problem, Configuration, Release Management, and leadership to balance the need for change with operational stability. You’ll also drive improvements through ServiceNow automation, analytics, governance, training, and adoption of ITIL Change Enablement best practices.
Key Responsibilities
  • Functions as the enterprise authority governing Change Enablement across all NCDIT divisions and consolidated agencies - not only the process owner but the strategic leader for statewide change culture.
  • Explicitly governs public-sector requirements, including SISM, audit controls, Expedited/Latent classifications, and high‐visibility changes affecting state services.
  • Adds enterprise escalation authority, allowing CAB/ECAB decisions to move upward to DSCIO/SCIO when required.
  • Integrates statewide Forward Schedule of Change governance, with cross‐agency conflict resolution and customer communication expectations.
  • Expands role to lead ServiceNow modernization efforts, including automation restoration, risk scoring logic, CAB Workbench, dashboard design, and approval workflow improvements.
  • Adds accountability for audit-ready documentation quality, ensuring Work Info records meet DIT’s documented requirements for Business Justification, Service Impact, Test/Install/Back‐Out plans, and Install Results.
  • Integrates more robust cross-domain coordination, specifically addressing enterprise operational dependencies, known gaps, and risk hotspots.
  • Strengthens oversight of change-related incidents and operational stability initiatives.
  • Adds executive-level communication responsibilities for high-impact or emergency changes.
  • Elevates training and coaching into organizational change leadership, advancing statewide maturity rather than team‐level competence.
  • Establishes responsibility for strategic improvement initiatives, automation opportunities, and enterprise-level process redesign.
Minimum Education and Experience
  • Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field; or an equivalent combination of education and experience.
  • 5+ years of experience supporting or managing ITSM processes, preferably Change, Release, Incident, Problem, or Configuration Management, with demonstrated experience in enterprise Change Management.
  • Experience with ServiceNow or another enterprise ITSM/change management platform.
  • Experience applying change governance, risk assessment, authorization and approval, scheduling, implementation, and compliance controls.
  • Strong analytical, problem-solving, organizational, and stakeholder-management skills with the ability to manage priorities across a complex enterprise environment.
Preferred Qualifications
  • ITIL v4 Foundation Certification or ability to obtain certification within 6 months of hire.
  • ITIL Change Enablement/Change Management experience or related practitioner-level training.
  • Experience leading and governing enterprise Change Management processes, including CAB and ECAB, within a large IT organization.
  • Hands-on knowledge and experience running Change Management using ServiceNow, including Change Requests, approval workflows, change calendars, risk assessment, reporting, dashboards, and automation.
  • Experience with ServiceNow CAB Workbench, including implementation, configuration, administration, or operational use, is highly preferred.
  • Experience developing or improving ITSM policies, procedures, governance controls, metrics, and reporting.
  • Working knowledge of Incident, Problem, Configuration/CMDB, Release, and Service Level Management practices.
  • Understanding of deployment and implementation methodologies, project lifecycle concepts, and the software development lifecycle.
  • Familiarity with audit, compliance, and IT control requirements.
  • Experience working in public-sector or enterprise-scale IT environments.
  • Strong written, verbal, facilitation, relationship-management, and executive communication skills.
  • Ability to exercise independent judgment, analyze complex situations, and work effectively across technical and business teams.
Required / Desired Skills Skill Required / Desired Amount of Experience ITIL Change Enablement/Change Management experience or related practitioner-level training. Required 5 Years Experience leading and governing enterprise Change Management processes, including CAB and ECAB, within a large IT organization. Required 5 Years Experience with ServiceNow CAB Workbench, including implementation, configuration, administration, or operational use Required 5 Years Experience developing or improving ITSM policies, procedures, governance controls, metrics, and reporting. Required 5 Years Working knowledge of Incident, Problem, Configuration/CMDB, Release, and Service Level Management practices. Required 5 Years Understanding of deployment and implementation methodologies, project lifecycle concepts, and the software development lifecycle. Required 5 Years Familiarity with audit, compliance, and IT control requirements. Experience working in public-sector or enterprise-scale IT environments. Required 5 Years Strong written, verbal, facilitation, relationship-management, and executive communication skills. Required 5 Years Ability to exercise independent judgment, analyze complex situations, and work effectively across technical and business teams. Required 5 Years
About our Company
DataSoft Technologies is a highly recognized provider of professional IT Consulting services in the US. Founded in 1994, DataSoft Technologies, Inc. provides staff augmentation services for Information Technology and Automotive Services. Our team member benefits include:
Paid Holidays/Paid Time Off (PTO)
Medical/Dental Insurance Group
Accident/Critical Illness Insurance
Life Insurance
401 (K)

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