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Process Manager Jobs in Atlanta, GA (NOW HIRING)

State Farm

Sr. Process Manager - Hybrid

Dunwoody, GA · Hybrid

Responsibilities Sr. Process Managers are responsible for leading process improvement projects and directing the work of Process Engineers in support of the Claims operation. They influence strategy ...

Home Depot

Manager Operations Process

Atlanta, GA · On-site

Manage store operations programs and processes that directly support the field organization, including key initiatives such as Store Walks, the TOM Program, and RCS/DCS Program. Partner with field ...

Zelis

Manager of Process Excellence

Atlanta, GA

Experience in process documentation and SOP development. * Ability to manage multiple tasks and meet deadlines. * Familiarity with healthcare transaction systems and compliance standards. Please note ...

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Process Manager information

See Atlanta, GA salary details

$32.7K

$97.8K

$160.1K

How much do process manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for process manager in Atlanta, GA is $97,832.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,800.00 and $124,500.00 per year, depending on experience, location, and employer.

What is a process manager?

A process manager oversees change and innovation in the business processes of an organization. Job duties include identifying improvements to current business processes, setting goals, working across departments to implement changes, and contributing to better quality products and services while reducing costs and increasing efficiency. The qualifications you need for a career as a process manager are a bachelor’s degree in business administration, human resources, or information technology; experience in a corporate environment; and strong analytical skills. Professional certification in business process management provides you with additional training to inform your work.

What does a process manager do?

A Process Manager is responsible for analyzing, designing, implementing, and optimizing business processes within an organization. Their main goal is to improve efficiency, reduce costs, and enhance the quality of products or services. They work closely with different departments to identify bottlenecks, recommend improvements, and ensure that processes align with business objectives. Process Managers often use various methodologies such as Lean, Six Sigma, or BPM (Business Process Management) to achieve these goals.

What are the key skills and qualifications needed to thrive as a process manager, and why are they important?

To thrive as a Process Manager, you need expertise in process optimization, project management, and data analysis, usually supported by a relevant degree and experience in operations or business management. Familiarity with process mapping tools like Visio, Lean Six Sigma certification, and workflow automation systems is highly valued. Strong leadership, problem-solving, and communication skills help drive cross-functional collaboration and change management. These abilities are crucial for identifying inefficiencies, implementing effective solutions, and ensuring organizational processes run smoothly and efficiently.

How does a process manager typically collaborate with cross-functional teams to drive process improvements?

Process Managers play a central role in collaborating with cross-functional teams by facilitating communication between departments such as operations, quality assurance, IT, and finance. They often lead workshops, gather feedback from stakeholders, and map out current workflows to identify inefficiencies. By working closely with team members from various backgrounds, Process Managers ensure that proposed changes align with overall business objectives and are feasible for implementation. Regular meetings, documentation, and performance tracking are key aspects of their collaborative approach.

What is the difference between Process Manager vs Operations Coordinator?

AspectProcess ManagerOperations Coordinator
Required CredentialsBachelor's degree, process management certifications (e.g., Six Sigma)Bachelor's degree, relevant experience in operations
Work EnvironmentOversees process improvement teams, works in office settingsSupports daily operations, interacts with staff and clients
Employer & Industry UsageManufacturing, logistics, service industriesRetail, healthcare, corporate services

The Process Manager focuses on analyzing and improving business processes, often leading projects to increase efficiency. The Operations Coordinator handles daily operational tasks, coordinating activities across departments. While both roles require strong organizational skills, the Process Manager typically has more specialized certifications and a strategic focus, whereas the Operations Coordinator emphasizes execution and support functions.

How much do process managers make in the US?

Process managers in the US typically earn an average salary of around $80,000 to $120,000 per year, depending on experience, industry, and location. Senior or specialized process managers with certifications like Six Sigma may earn higher salaries, and the role often requires strong analytical and project management skills.

What skills do you need to be a process manager?

A process manager needs strong analytical skills to evaluate workflows and identify improvements, excellent communication skills to coordinate with teams, and proficiency with process management tools and methodologies such as Lean or Six Sigma. Leadership abilities and problem-solving skills are also essential for implementing changes and ensuring operational efficiency.
More about Process Manager jobs

What are the most commonly searched types of Process jobs in Atlanta, GA?

The most popular types of Process jobs in Atlanta, GA are:

What are popular job titles related to Process Manager jobs in Atlanta, GA?

For Process Manager jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Process Manager jobs in Atlanta, GA look for?

The top searched job categories for Process Manager jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Process Manager jobs?

Cities near Atlanta, GA with the most Process Manager job openings:

Process Manager jobs near you
Infographic showing various Process Manager job openings in Atlanta, GA as of August 2026, with employment types broken down into 92% Full Time, and 8% Temporary. Highlights an 100% In-person job distribution, with an average salary of $97,832 per year, or $47 per hour.

Sr. Process Manager - Hybrid

State Farm

Dunwoody, GA • Hybrid

Full-time

Medical, Dental, Vision, Retirement

Posted 6 days ago

State Farm rating

7.3

Company rating: 7.3 out of 10

Based on 1,559 frontline employees who took The Breakroom Quiz

232nd of 311 rated insurance

Job description

Overview

Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. We're moving with urgency to become a Next Gen Good Neighbor, with technology that strengthens human connections and enhances the customer experience. As an employee, you'll spend less time navigating systems and more time applying judgment, empathy, and expertise in the moments that matter most.


Responsibilities

Sr. Process Managers are responsible for leading process improvement projects and directing the work of Process Engineers in support of the Claims operation. They influence strategy and prioritization of key business and technology initiatives. 

  • Leads complex, end to end process design initiatives aligned with overall department strategy, crossing multiple contact centers or departments with significant enterprise impact, as assigned
  • Provides leadership for process initiatives and subject matter technical resource expertise in more than one of the following areas: benchmarking, business process analysis, change management and measurement
  • Leads and defines on process design plans and implementation at the highest level across department
  • Continually improves and innovates process design and application across multiple segments
  • Demonstrates an advanced level of knowledge in Lean Operations, Kaizen, Six Sigma, Data Analytics, etc.
  • Serves as a coach and mentor to Process team members and executives in operations management and decision making
  • Monitors process results, and/or identifies data-informed improvement opportunities, leads root cause analysis and develops action plans to address performance/workflow gaps
  • Identifies, provides requirements and manages prioritization of supporting technology that enables efficiency effectiveness, insights and controls
  • Acts as a liaison by representing business requirements, opportunities, and priorities to departments within the organization  
  • Assists with identifying key measures and performance targets for supported business areas
  • Analyzes operational metrics and identifies and applies levers to positively impact performance
  • Develops and manages process accountability framework for leaders
  • Communicates the scope of changes and identifies how they affect other areas
  • Collaborates with peers in other functions and departments on continuous improvement and relative topics within scope of responsibility
  • Presents regular progress and analysis updates in written, visual, and verbal form to business partners including executives with a focus on simple storytelling
  • Partners with business stakeholders, Public Affairs, HR&D and others to develop and execute change adoption activities supporting the rollout of new solutions

Where You'll Work: This is a "Hybrid" position, which means selected candidates located near a State Farm Hub (Dallas TX, Atlanta GA, Phoenix, AZ or Bloomington, IL) will spend 50% of time in office and 50% work from home.  

Items of Note:

  • May require travel via commercial transportation and driving motor vehicles to any location where the company does business.
  • May work irregular hours, including evenings/holidays/weekends.
  • May work outside domicile location.

Qualifications

Highly Preferred:

  • Ability to influence and collaborate well with business partners in Claims and supporting departments is an important skill
  • Strong Claims and/or Process Improvement skills
  • Ability to use data to inform recommendations and present professionally in both written and oral formats
  • Bachelor's degree; advanced degree (MBA) preferred
  • At least 6 years of experience in process/project management
  • At least 2 years of experience in leading cross-functional teams within an organization
  • Lean Six Sigma, Agile, Project Management certification

Competitive candidates will demonstrate the following Leadership in Action capabilities:

  • Think Customer First
  • Live our Mission Out Loud
  • Be a Force of Good
  • Care, Connect & Coach
  • Foster an Environment of Trust & Safety
  • Build Inclusive Teams with Complementary Strengths
  • Be Bold & Grow Your Mind
  • Create Clarity to Empower Action
  • Embrace Challenge & Adjust Quickly

Our Benefits

Because work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!

  • Potential starting salary range: $137,000 - $179,000
    • Starting salary will be based on skills, background, and experience
    • High end of the range limited to applicants with significant relevant experience
  • Potential yearly incentive pay up to 24% of base salary


At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!

  • Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.
  • Stay Well! Focus on you and your family’s health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!
  • Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.
  • Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!
  • Take a Little “You” Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!
  • Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
  • Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.

Visit our State Farm Careers page for more information on our benefits, locations, and the hiring process of joining the State Farm team!

Qualifications:

Highly Preferred:

  • Ability to influence and collaborate well with business partners in Claims and supporting departments is an important skill
  • Strong Claims and/or Process Improvement skills
  • Ability to use data to inform recommendations and present professionally in both written and oral formats
  • Bachelor's degree; advanced degree (MBA) preferred
  • At least 6 years of experience in process/project management
  • At least 2 years of experience in leading cross-functional teams within an organization
  • Lean Six Sigma, Agile, Project Management certification

Competitive candidates will demonstrate the following Leadership in Action capabilities:

  • Think Customer First
  • Live our Mission Out Loud
  • Be a Force of Good
  • Care, Connect & Coach
  • Foster an Environment of Trust & Safety
  • Build Inclusive Teams with Complementary Strengths
  • Be Bold & Grow Your Mind
  • Create Clarity to Empower Action
  • Embrace Challenge & Adjust Quickly
Education:UNAVAILABLEEmployment Type: FULL_TIME

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