1

Process Manager Jobs in Tennessee (NOW HIRING)

Work you'll do The Deloitte Technology (DT) Process Optimization Manager plays a critical role in driving the daily operations of DT's process optimization initiatives, ensuring that the team is ...

Work you'll do The Deloitte Technology (DT) Process Optimization Manager plays a critical role in driving the daily operations of DT's process optimization initiatives, ensuring that the team is ...

next page

Showing results 1-20

Process Manager information

See Tennessee salary details

$30.9K

$92.3K

$151.1K

How much do process manager jobs pay per year?

As of May 31, 2026, the average yearly pay for process manager in Tennessee is $92,334.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,000.00 and $117,500.00 per year, depending on experience, location, and employer.

What Is a Process Manager?

A process manager oversees change and innovation in the business processes of an organization. Job duties include identifying improvements to current business processes, setting goals, working across departments to implement changes, and contributing to better quality products and services while reducing costs and increasing efficiency. The qualifications you need for a career as a process manager are a bachelor’s degree in business administration, human resources, or information technology; experience in a corporate environment; and strong analytical skills. Professional certification in business process management provides you with additional training to inform your work.

What are the key skills and qualifications needed to thrive as a Process Manager, and why are they important?

To thrive as a Process Manager, you need expertise in process optimization, project management, and data analysis, usually supported by a relevant degree and experience in operations or business management. Familiarity with process mapping tools like Visio, Lean Six Sigma certification, and workflow automation systems is highly valued. Strong leadership, problem-solving, and communication skills help drive cross-functional collaboration and change management. These abilities are crucial for identifying inefficiencies, implementing effective solutions, and ensuring organizational processes run smoothly and efficiently.

How does a Process Manager typically collaborate with cross-functional teams to drive process improvements?

Process Managers play a central role in collaborating with cross-functional teams by facilitating communication between departments such as operations, quality assurance, IT, and finance. They often lead workshops, gather feedback from stakeholders, and map out current workflows to identify inefficiencies. By working closely with team members from various backgrounds, Process Managers ensure that proposed changes align with overall business objectives and are feasible for implementation. Regular meetings, documentation, and performance tracking are key aspects of their collaborative approach.

What does a Process Manager do?

A Process Manager is responsible for analyzing, designing, implementing, and optimizing business processes within an organization. Their main goal is to improve efficiency, reduce costs, and enhance the quality of products or services. They work closely with different departments to identify bottlenecks, recommend improvements, and ensure that processes align with business objectives. Process Managers often use various methodologies such as Lean, Six Sigma, or BPM (Business Process Management) to achieve these goals.

What is the difference between Process Manager vs Operations Coordinator?

AspectProcess ManagerOperations Coordinator
Required CredentialsBachelor's degree, process management certifications (e.g., Six Sigma)Bachelor's degree, relevant experience in operations
Work EnvironmentOversees process improvement teams, works in office settingsSupports daily operations, interacts with staff and clients
Employer & Industry UsageManufacturing, logistics, service industriesRetail, healthcare, corporate services

The Process Manager focuses on analyzing and improving business processes, often leading projects to increase efficiency. The Operations Coordinator handles daily operational tasks, coordinating activities across departments. While both roles require strong organizational skills, the Process Manager typically has more specialized certifications and a strategic focus, whereas the Operations Coordinator emphasizes execution and support functions.

What are the most commonly searched types of Process jobs in Tennessee? The most popular types of Process jobs in Tennessee are:
What are popular job titles related to Process Manager jobs in Tennessee? For Process Manager jobs in Tennessee, the most frequently searched job titles are:
What cities in Tennessee are hiring for Process Manager jobs? Cities in Tennessee with the most Process Manager job openings:
Infographic showing various Process Manager job openings in Tennessee as of May 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, 2% Contract, and 2% Nights. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $92,334 per year, or $44.4 per hour.
Process Optimization Manager

Process Optimization Manager

Deloitte

Hermitage, TN • On-site

Full-time

Posted 10 days ago


Deloitte rating

8.1

Company rating: 8.1 out of 10

Based on 86 frontline employees who took The Breakroom Quiz

58th of 138 rated financial services


Job description

Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.
Work you'll do
The Deloitte Technology (DT) Process Optimization Manager plays a critical role in driving the daily operations of DT's process optimization initiatives, ensuring that the team is equipped with accurate program processes, templates and tooling to guide optimizations that improve efficiency, reduce waste and enhance quality across business processes.You will collaborate and partner with Process Optimization Program Leadership in the development and delivery of enhancement processes, providing thought leadership around LEAN Six Sigma, process redesign and SLA insights. Outstanding research, analytical, and quantitative aptitude, as well as advanced attention to detail, are required for success in this role.
Key Responsibilities
  • Partner with Process Optimization Leadership to drive DT's overall process optimization program, deploying LEAN Six Sigma methodologies and tools, where appropriate to improve business processes, in alignment with strategic and related programs
  • Identify, prioritize and lead process optimization initiatives that align with organizational goals, DT's enterprise strategy and that put the customer at the center of service delivery
  • Drive measurable improvements in cost reduction, cycle time, quality, customer satisfaction and efficiency
  • Manage process improvement projects, ensuring project delivery expectations around time, budget and scope are met
  • Collect, analyze, interpret and translate complex data into actionable insights for program stakeholders of all levels
  • Collaborate across Deloitte Technology service areas and teams outside of DT as appropriate to ensure process improvements are sustainable
  • Partner with leaders and teams to drive adoption of process improvements, as appropriate
  • Support change management strategies to embed a culture of operational excellence and continuous improvement
  • Coach and mentor Green Belts and business leaders in LEAN Six Sigma methods and tools
  • Deliver training sessions, workshops and Kaizen events
  • Partner to identify opportunities for automation, digitization and technology-enabled solutions where appropriate
  • Support the enhancement & development of dashboards that monitor process health and performance, ensuring continued process transparency & health
The team
Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.
Qualifications
Required:
  • Bachelor's Degree/Bachelor of Business/Bachelor of Technology
  • LEAN Six Sigma Black Belt certification
  • 7 years of experience in business process/project delivery experience, preferably in a global organization, with good understanding of a comprehensive set of best practices and tools for developing and deploying technology solutions.
  • Self-directed and experienced in managing LSS Blackbelt level projects
  • Ability to understand technical concepts to create strategic, program level summaries and draw decision points and insights
  • Strong strategic thinking and problem-solving skills, with the ability to analyze complex problems, identify opportunities, and develop effective solutions
  • Excellent process management skills, with the ability to manage multiple processes simultaneously while continuously measuring and improving those processes
  • Strong leadership and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and lead a global multi-disciplinary team of assigned resources
  • Advanced experience with use of reporting and presentation tools like Excel and PPT
  • Experience with use of MS Teams and/or SharePoint
Preferred:
  • Masters Degree
  • 10 years of experience in business process/project delivery experience, preferably in a global organization, with good understanding of a comprehensive set of best practices and tools for developing and deploying technology solutions.
  • PMP or SAFe certification
Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at USTalentCICInbox@deloitte.com.
Recruiting tips
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
Our people and culture
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.
Our purpose
Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more.
Professional development
From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
Requisition code: 310005
Job ID 310005

What Deloitte employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom