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Process Manager Jobs in North Carolina (NOW HIRING)

GSS Infotech

Process Manager

Charlotte, NC · On-site

Process Manager Location: Charlotte, NC/ Jacksonville, FL(Onsite) Position Summary Application Management is related to the Application Infrastructure Technology (AIT) for registered applications ...

ABB

Business Process Manager

Mebane, NC · Hybrid

Senior Business Process Manager __ Your role and responsibilities: Join ABB as a Business Process Manager specializing in SAP FICO for our Service division, serving as a strategic financial systems ...

Abb Holdings Inc

Business Process Manager

Mebane, NC · On-site

Senior Business Process Manager Your role and responsibilities: Join ABB as a Business Process Manager specializing in SAP FICO for our Service division, serving as a strategic financial systems ...

ABB

Business Process Manager

Mebane, NC · On-site

Senior Business Process Manager Your role and responsibilities: Join ABB as a Business Process Manager specializing in SAP FICO for our Service division, serving as a strategic financial systems ...

Alamance Foods

Processing Manager

Browns Summit, NC · On-site

Position Processing Manager Department Aerosol Manager Director of Aerosol Job Type Exempt, Salary ... Lead process optimization initiatives, including waste reduction, automation improvements, and ...

Ergon

Process Technical Services Manager

Severn, NC

The Process Technical Services Manager will administer and coordinate the affairs of all of the disciplines of the department, including the QC Laboratory, Process Engineering, Process Controls, and ...

Accenture

ServiceNow Business Process Manager

Raleigh, NC · On-site

$94K - $266K/yr

The ServiceNow Business Process Manager will be part of an Accenture team and will be accountable for delivering Industry Best Practice guidance, collaborating with customers to achieve their ...

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Process Manager information

See North Carolina salary details

$30.9K

$92.5K

$151.3K

How much do process manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for process manager in North Carolina is $92,455.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,100.00 and $117,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a process manager, and why are they important?

To thrive as a Process Manager, you need expertise in process optimization, project management, and data analysis, usually supported by a relevant degree and experience in operations or business management. Familiarity with process mapping tools like Visio, Lean Six Sigma certification, and workflow automation systems is highly valued. Strong leadership, problem-solving, and communication skills help drive cross-functional collaboration and change management. These abilities are crucial for identifying inefficiencies, implementing effective solutions, and ensuring organizational processes run smoothly and efficiently.

What does a process manager do?

A Process Manager is responsible for analyzing, designing, implementing, and optimizing business processes within an organization. Their main goal is to improve efficiency, reduce costs, and enhance the quality of products or services. They work closely with different departments to identify bottlenecks, recommend improvements, and ensure that processes align with business objectives. Process Managers often use various methodologies such as Lean, Six Sigma, or BPM (Business Process Management) to achieve these goals.

How does a process manager typically collaborate with cross-functional teams to drive process improvements?

Process Managers play a central role in collaborating with cross-functional teams by facilitating communication between departments such as operations, quality assurance, IT, and finance. They often lead workshops, gather feedback from stakeholders, and map out current workflows to identify inefficiencies. By working closely with team members from various backgrounds, Process Managers ensure that proposed changes align with overall business objectives and are feasible for implementation. Regular meetings, documentation, and performance tracking are key aspects of their collaborative approach.

What is the difference between Process Manager vs Operations Coordinator?

AspectProcess ManagerOperations Coordinator
Required CredentialsBachelor's degree, process management certifications (e.g., Six Sigma)Bachelor's degree, relevant experience in operations
Work EnvironmentOversees process improvement teams, works in office settingsSupports daily operations, interacts with staff and clients
Employer & Industry UsageManufacturing, logistics, service industriesRetail, healthcare, corporate services

The Process Manager focuses on analyzing and improving business processes, often leading projects to increase efficiency. The Operations Coordinator handles daily operational tasks, coordinating activities across departments. While both roles require strong organizational skills, the Process Manager typically has more specialized certifications and a strategic focus, whereas the Operations Coordinator emphasizes execution and support functions.

What is a process manager?

A process manager oversees change and innovation in the business processes of an organization. Job duties include identifying improvements to current business processes, setting goals, working across departments to implement changes, and contributing to better quality products and services while reducing costs and increasing efficiency. The qualifications you need for a career as a process manager are a bachelor’s degree in business administration, human resources, or information technology; experience in a corporate environment; and strong analytical skills. Professional certification in business process management provides you with additional training to inform your work.

More about Process Manager jobs
What are the most commonly searched types of Process jobs in North Carolina? The most popular types of Process jobs in North Carolina are:
What are popular job titles related to Process Manager jobs in North Carolina? For Process Manager jobs in North Carolina, the most frequently searched job titles are:
What job categories do people searching Process Manager jobs in North Carolina look for? The top searched job categories for Process Manager jobs in North Carolina are:
What cities in North Carolina are hiring for Process Manager jobs? Cities in North Carolina with the most Process Manager job openings:
Process Manager jobs near you
Infographic showing various Process Manager job openings in North Carolina as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 4% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $92,455 per year, or $44.4 per hour.

Process Manager

GSS Infotech

Charlotte, NC • On-site

Other

Posted 7 days ago

Job description

**********THIS IS A W2 POSITION, NO THRID PARTY VENDORS***********

Process Manager

Location: Charlotte, NC/ Jacksonville, FL(Onsite)

Position Summary

Application Management is related to the Application Infrastructure Technology (AIT) for registered applications (AppHq) used within the organization. These applications have a lifecycle and requirements that must be maintained to ensure compliance with Policies and Standards enforced by the organisation. Compliance workstreams are tracked with several corporate metrics. Maintaining this compliance is very much about managing the risk and process for both the day-to-day operations. This role is to review the current workflows and ensure up-to-date documentation and workflow process charts are developed and stored in central repository for reference. The role will also ensure clear RACI charts are published as applicable.

Day to day activities

  • Document current and future state process maps to standardize and maintain end-to-end application management workflows and procedures.
  • Evaluate existing workflow processes to ensure clarity, completeness, and scalability across application governance. Identify gaps.
  • Define and clearly document roles, responsibilities, and ownership across application management activities
  • Explore automation opportunities for workflows
  • Partner with Application Managers, engineering teams, and service management stakeholders to drive process adoption
  • Extract, consolidate, and analyze data from multiple systems to extract trending for workflows
  • Process data to provide actionable insights and support decision-making
  • Collaborate with data analysts to align reporting, dashboards, and risk analysis outputs
  • Support audit activities by ensuring processes are properly documented and governance standards are met
  • Act as a key influencer to drive alignment and adoption of process improvements across teams

Required Skills

  • 7+ years of experience in process documentation, technical writing, or business process analysis
  • Strong analytical skills and expertise in tools (Excel, Power Query, Tableau and similar tools) for data extraction, manipulation, and analysis
  • Strong documentation skills using visual mapping methods and document repositories, such as Visio, Powerpoint, Sharepoint, Confluence.
  • Strong experience creating clear, structured process documentation and workflow diagrams
  • Ability to manage and work with data across multiple systems and spreadsheet-driven processes
  • Ability to influence and collaborate with cross-functional stakeholders
  • Strong organizational skills and attention to detail in complex operational environments
  • Ability to drive clarity and structure in ambiguous or evolving processes

Desired Qualifications

Desired Skills

  • Experience with Application governance and lifecycle management - policies, standards, processes, and systems
  • Good understanding of Risk frameworks
  • Familiarity with patch management and remediation workflows
  • Experience supporting audits or working within risk/compliance frameworks
  • Background working in technology, infrastructure, or engineering organizations
  • Experience partnering with data analytics teams or working with dashboards and reporting tools
  • Experience operating in environments undergoing transformation or process optimization efforts

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