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Process Improvement Jobs in New York (NOW HIRING)

Director, Process Improvement

New York, NY · Hybrid

$180K - $236K/yr

  • PTO

We're hiring a Director, Process Improvement to join our Insurance Operations. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on ...

We're hiring a Director, Process Improvement to join our Insurance Operations. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on ...

Director, Process Improvement

New York, NY · On-site

$180K - $236K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We're hiring a Director, Process Improvement to join our Insurance Operations. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on ...

Senior Specialist, Process Improvement

New York, NY · On-site

$75K - $98K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We're hiring a Senior Specialist, Process Improvement to join our Authorization Services Process Improvement team. Oscar is the first health insurance company built around a full stack technology ...

Director, Process Improvement

Manhattan, NY · On-site

$180.50 - $236.91/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We're hiring a Director, Process Improvement to join our Insurance Operations. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on ...

Engineer I, Process Improvement

East Windsor, NJ · On-site

$112K/yr

JOB SUMMARY The Process Improvement Engineer supports the Production team in the Filling and Assembly process. In this role, you will help drive continuous improvement across industrial operations by ...

JOB SUMMARY The Process Improvement Engineer supports the Production team in the Filling and Assembly process. In this role, you will help drive continuous improvement across industrial operations by ...

The Process Improvement Analyst III is responsible for leveraging underwriting process knowledge to create, update, and maintain written policies and procedures that align with the vision and ...

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Showing results 1-20

Process Improvement information

See New York salary details

$43.8K

$99.2K

$145.5K

How much do process improvement jobs pay per year?

As of Aug 15, 2026, the average yearly pay for process improvement in New York is $99,175.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,800.00 and $112,700.00 per year, depending on experience, location, and employer.

What jobs focus on process improvement?

Jobs that focus on process improvement include roles such as Process Improvement Specialist, Business Analyst, Lean Six Sigma Consultant, and Continuous Improvement Manager. These positions involve analyzing workflows, identifying inefficiencies, and implementing strategies to enhance productivity and quality, often utilizing tools like Six Sigma, Kaizen, or Lean methodologies.

What does a process improvement job entail?

A process improvement job involves analyzing existing workflows to identify inefficiencies and implementing solutions to enhance productivity, quality, and cost-effectiveness. Professionals in this role often use tools like Six Sigma or Lean methodologies and may require strong analytical skills and process mapping knowledge. The goal is to optimize operations and support continuous improvement within an organization.

What is process improvement?

Process improvement refers to the practice of identifying, analyzing, and enhancing existing business processes to optimize performance, increase efficiency, and reduce costs. It involves evaluating current workflows, finding inefficiencies or bottlenecks, and implementing changes to make operations smoother and more effective. Process improvement can be applied to any area of an organization and often uses methodologies like Lean, Six Sigma, or Kaizen. The goal is to deliver better quality, speed, and value to customers and the business.

What is the difference between Process Improvement vs Business Analyst?

AspectProcess ImprovementBusiness Analyst
Primary FocusOptimizing processes and workflowsAnalyzing business needs and defining solutions
Skills & CertificationsLean, Six Sigma, project managementRequirements gathering, data analysis, communication
Work EnvironmentOperations, manufacturing, service industriesIT, finance, healthcare, various industries
GoalsIncrease efficiency, reduce wasteImprove business processes, support decision-making

While Process Improvement specialists focus on streamlining workflows and reducing inefficiencies, Business Analysts analyze business needs and recommend solutions. Both roles require analytical skills, but Process Improvement emphasizes methodologies like Lean and Six Sigma, whereas Business Analysts focus on requirements gathering and stakeholder communication. Understanding these differences helps organizations assign the right roles for operational efficiency and strategic projects.

What are the key skills and qualifications needed to thrive as a process improvement specialist, and why are they important?

To thrive as a Process Improvement Specialist, you need expertise in process analysis, project management, and data-driven problem-solving, often supported by a degree in business or engineering and Lean Six Sigma certification. Familiarity with process mapping tools, statistical analysis software, and workflow management systems is typically required. Strong communication, collaboration, and change management skills help drive stakeholder engagement and successful implementation. These competencies are crucial for identifying inefficiencies, implementing sustainable improvements, and achieving organizational goals.

How to get into process improvement?

To enter process improvement, candidates typically need a background in operations, engineering, or business management, along with strong analytical and problem-solving skills. Gaining certifications such as Lean, Six Sigma, or Kaizen can enhance prospects, and experience with data analysis tools like Excel or process mapping software is valuable. Entry often involves roles in operations, quality assurance, or project management to build relevant expertise.

How does a process improvement professional typically collaborate with cross-functional teams to implement changes?

Process Improvement professionals often work closely with stakeholders from various departments such as operations, IT, quality assurance, and management. They facilitate workshops, collect feedback, and use data-driven analysis to identify inefficiencies and recommend solutions. Successful collaboration requires strong communication and influencing skills, as well as the ability to build consensus around new processes. Regular meetings and progress updates ensure that everyone is aligned and any obstacles are addressed promptly.

What are the most commonly searched types of Process Improvement jobs in New York?

The most popular types of Process Improvement jobs in New York are:

What cities in New York are hiring for Process Improvement jobs?

Cities in New York with the most Process Improvement job openings:

Infographic showing various Process Improvement job openings in New York as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $99,175 per year, or $47.7 per hour.

Director, Process Improvement

Oscar Health

New York, NY • Hybrid

$180K - $236K/yr

Full-time

PTO

Re-posted 5 days ago


Oscar Health rating

6.9

Company rating: 6.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

257th of 308 rated insurance


Job description

Hi, we're Oscar. We're hiring a Director, Process Improvement to join our Insurance Operations.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves-one that behaves like a doctor in the family.

About the role:

You will lead a team in implementing process improvement opportunities while ensuring we remain compliant and meet our contractual goals. You will develop and implement an operating plan for improving efficiency, scaling operations and ensuring the achievement of departmental performance metrics and goals. You will lead and execute key strategic initiatives that not only optimize workflows but also allow Oscar to stay competitive in the market.

You will report into the SVP, Insurance Operations.

Work Location: This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid

Pay Transparency: The base pay for this role is: $180,504- $236,911 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, company equity grants, and annual performance bonuses.

Responsibilities:

  • Lead, coach and develop a high-performing team of managers and their reports
  • Provide structure and support for your team, allowing them to keep their focus on delivering key initiatives
  • Develop and continuously improve foundational processes
  • Ensure operational compliance with all relevant regulatory/ accreditation agencies and meets contractual requirements
  • Lead team to surface data, process, and technology issues through proactive identification, measurement, and monitoring of operations; partner cross functionally to develop end-to-end strategy that leverages these insights to scale
  • Manage, develop and maintain relationships cross-functionally to drive multi department collaboration to drive results for strategic initiatives
  • Own team vision and strategy including quarterly vital setting and multi-year roadmap
  • Other duties as assigned

Requirements:

  • Bachelor's Degree in related field or 4+ years of commensurate experience
  • 10+ years experience in healthcare strategy and operations, and or related field
  • 6+ years of leadership experience
  • 2+ years of experience in program management and/or process design or implementation

Bonus points:

  • Master's degree
  • Health Insurance, or Management Consulting experience with a focus on healthcare
  • Lean / Six Sigma experience
  • Financial modeling experience

Travel: 10%


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