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Process Excellence Manager Jobs in California (NOW HIRING)

AltaMed

VP, Operational Excellence

Los Angeles, CA

$235K - $293K/yr

Job Overview The Vice President, Operational Excellence, is responsible for leading a Center of ... change management and transformation with expertise in driving adoption of new processes ...

Dexcom

Process Development Engineer 2

San Diego, CA · On-site

To forever change how diabetes is managed. To unlock information and insights that drive better ... You apply Product & Process Excellence (PPx) tools to improve process robustness and repeatability ...

Dexcom

Process Development Engineer 2

San Diego, CA · On-site

To forever change how diabetes is managed. To unlock information and insights that drive better ... You apply Product & Process Excellence (PPx) tools to improve process robustness and repeatability ...

Deckers Brands

Lead Process Analyst

Goleta, CA · On-site

$97 - $130/hr

Certified Business Analysis Professional (CBAP), PMI Professional in Business Analysis (PMI-PBA), Agile, Scrum, SAFe, Change Management, or Process Excellence certifications preferred. Proficient in ...

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Process Excellence Manager information

See California salary details

$33.6K

$100.4K

$164.3K

How much do process excellence manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for process excellence manager in California is $100,401.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,600.00 and $127,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Process Excellence Manager position, and why are they important?

To thrive as a Process Excellence Manager, you need expertise in process improvement methodologies (such as Lean, Six Sigma), strong analytical skills, and a background in operations or business management. Familiarity with process mapping tools, data analytics platforms, and certifications like Lean Six Sigma Green or Black Belt are often required. Exceptional communication, leadership, and change management skills set top performers apart in this position. These abilities are essential to identify inefficiencies, lead cross-functional improvement initiatives, and drive lasting organizational change.

What types of projects or initiatives does a Process Excellence Manager typically lead?

Process Excellence Managers are often responsible for spearheading projects that aim to streamline operations, reduce waste, and improve overall efficiency within an organization. These initiatives can range from implementing new workflow automation, optimizing supply chain processes, to leading company-wide quality improvement programs. You will frequently work cross-functionally with teams from operations, IT, finance, and human resources to analyze current practices and roll out enhancements. Project work is generally data-driven and may involve creating and tracking metrics, conducting workshops, and facilitating training to ensure buy-in and successful adoption. This variety not only makes the role dynamic but provides excellent opportunities for professional growth and broader business exposure.

What does a Process Excellence Manager do?

A Process Excellence Manager is responsible for improving business processes to enhance efficiency, quality, and overall performance. They analyze workflows, identify inefficiencies, and implement process improvements using methodologies like Lean, Six Sigma, or Agile. Their role often involves collaborating with cross-functional teams, managing change initiatives, and ensuring continuous improvement. By optimizing processes, they help organizations reduce costs, improve customer satisfaction, and drive operational excellence.

What are popular job titles related to Process Excellence Manager jobs in California?

For Process Excellence Manager jobs in California, the most frequently searched job titles are:

What job categories do people searching Process Excellence Manager jobs in California look for?

The top searched job categories for Process Excellence Manager jobs in California are:

What cities in California are hiring for Process Excellence Manager jobs?

Cities in California with the most Process Excellence Manager job openings:

Process Excellence Manager jobs near you
Infographic showing various Process Excellence Manager job openings in California as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $100,401 per year, or $48.3 per hour.

Operational Excellence Manager - Customer Revenue Operations

Athens Services

Irwindale, CA • On-site

$139K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Athens Services rating

8.5

Company rating: 8.5 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

8th of 90 rated recycling and waste

Job description

Summary

Athens Services is seeking a highly analytical and forward-thinking Operational Excellence Manager to identify, analyze, and implement improvements that enhance customer outcomes, operational performance, and revenue generation.
This role is responsible for leveraging data, analytics, process improvement methodologies, and emerging technologies to identify opportunities across the customer lifecycle. The successful candidate will proactively uncover operational inefficiencies, predict customer issues before they occur, reduce service failures, improve customer retention, and drive measurable business outcomes.
The ideal candidate possesses a strong analytical mindset, exceptional problem-solving capabilities, and a passion for transforming data into actionable business insights. This individual will be comfortable working with large datasets, building predictive models, utilizing AI-enabled tools, and leading initiatives that improve both customer and business performance.

Job Description

Key Responsibilities

Operational Excellence & Process Improvement

  • Lead high-impact operational improvement initiatives focused on customer outcomes, service quality, efficiency, and revenue performance.
  • Utilize Lean, Six Sigma, and Continuous Improvement methodologies to identify root causes and implement sustainable solutions.
  • Evaluate existing business processes and identify opportunities to eliminate friction, improve efficiency, and enhance customer satisfaction.
  • Develop scalable processes and operational standards that support long-term growth.

Data Analytics & Predictive Insights

  • Analyze large and complex datasets to identify trends, patterns, risks, and opportunities.
  • Develop predictive models and early-warning indicators to proactively identify customer issues, service failures, revenue leakage, and customer attrition risks.
  • Build dashboards, reporting tools, and performance scorecards that provide actionable insights to leadership.
  • Conduct root cause analyses to identify drivers of customer complaints, operational inefficiencies, and revenue-impacting issues.

AI & Technology Enablement

  • Identify opportunities to leverage Artificial Intelligence, automation, machine learning, and advanced analytics to improve customer outcomes and operational performance.
  • Partner with technology teams and business stakeholders to evaluate and implement AI-enabled solutions.
  • Utilize emerging technologies to improve forecasting accuracy, customer issue prediction, workflow efficiency, and decision-making capabilities.
  • Stay current on industry trends and innovations related to customer experience analytics and operational excellence.

Customer & Revenue Optimization

  • Identify opportunities to improve customer retention, satisfaction, and lifetime value.
  • Analyze customer behavior, service interactions, and operational performance to uncover improvement opportunities.
  • Develop recommendations that improve revenue generation, reduce revenue leakage, and enhance customer loyalty.
  • Monitor key customer and operational metrics to ensure business objectives are achieved.

Reporting & Business Intelligence

  • Prepare executive-level reporting and presentations summarizing findings, recommendations, and project outcomes.
  • Translate complex analyses into clear, actionable business recommendations.
  • Establish KPIs and measurement frameworks to track the success of improvement initiatives.
  • Present data-driven insights and business cases to senior leadership.

Qualifications

Required

  • Bachelor's degree in Business, Operations Management, Engineering, Data Analytics, Statistics, Finance, Economics, or a related field.
  • 5+ years of experience in Operational Excellence, Business Analytics, Revenue Operations, Process Improvement, Management Consulting, or a related discipline.
  • Demonstrated experience using data analytics to drive operational and business improvements.
  • Strong experience with data visualization, reporting, and analytics tools such as Power BI, Tableau, SQL, Excel, or similar platforms.
  • Experience developing predictive models, performance dashboards, and business intelligence solutions.
  • Strong problem-solving, critical thinking, and analytical skills.
  • Excellent communication and presentation skills with the ability to influence decision-making through data.
  • Proven project management and organizational capabilities.

Preferred

  • Lean Six Sigma Green Belt, Black Belt, or equivalent Continuous Improvement certification.
  • Experience utilizing AI, machine learning, automation, or advanced analytics tools within a business environment.
  • Experience supporting customer experience, customer operations, revenue operations, or service delivery functions.
  • Experience in transportation, logistics, utilities, waste management, field services, or other operationally complex service industries.

What We're Looking For

The successful candidate will be:

  • Highly analytical and data-driven.
  • Curious, innovative, and solutions-oriented.
  • Skilled at transforming complex data into actionable business insights.
  • Comfortable leveraging AI and emerging technologies to solve business problems.
  • Focused on measurable outcomes and continuous improvement.
  • Able to balance strategic thinking with hands-on execution.
  • Passionate about improving customer experiences while driving business performance and revenue growth.

Salary: $140,000 - $160,000

Benefits:
  • Competitive wages
  • Comprehensive benefit package Medical, Dental, Vision
  • 401K
  • Life Insurance
  • Paid Vacation and Sick Time
  • Career plan
  • Recognition programs
  • Professional development learning
  • An exceptional work environment

Athens will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance and any other applicable state, federal or local laws. EEO/M/F/disability/veteran

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