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Process Associate Jobs in Kentucky (NOW HIRING)

Associate degree in a technical field preferred. * Have a proven foundation and value for safety ... Comprehensive knowledge of all Wastewater/Process processes (reasons for chemical additions ...

Experience with manufacturing processes, product development, and production support. * CAD/PLM ... Associate's Degree in Engineering or a related field (required). * Six Sigma training (preferred)

Experience with manufacturing processes, product development, and production support. * CAD/PLM ... Associate's Degree in Engineering or a related field (required). * Six Sigma training (preferred)

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Process Associate information

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$16

$25

$29

How much do process associate jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for process associate in Kentucky is $25.34, according to ZipRecruiter salary data. Most workers in this role earn between $23.61 and $28.17 per hour, depending on experience, location, and employer.

What is the work of a process associate?

A process associate is responsible for executing and monitoring specific business processes to ensure efficiency and accuracy. They often handle data entry, process documentation, and quality checks, using tools like ERP or CRM systems, and may work in shifts depending on the organization’s needs.

What are the key skills and qualifications needed to thrive as a Process Associate, and why are they important?

To excel as a Process Associate, you typically need strong analytical abilities, attention to detail, and at least a high school diploma or bachelor’s degree, depending on the industry. Familiarity with process management software (such as SAP or Oracle), MS Office Suite, and sometimes Six Sigma certification are often valuable. Effective communication, time management, and adaptability help individuals stand out in this role. These skills ensure accuracy, efficiency, and smooth workflow execution, which are critical for supporting business operations and meeting organizational goals.

What jobs pay 2000 a day?

Jobs that can pay around $2,000 a day typically include high-level roles such as specialized consultants, senior executives, or freelance professionals in fields like software development, finance, or law. These positions often require advanced skills, certifications, or extensive experience, and may involve project-based or contract work with variable schedules.

What is the difference between Process Associate vs Customer Service Executive?

AspectProcess AssociateCustomer Service Executive
Primary RoleSupports business processes, data entry, and operationsHandles customer inquiries, complaints, and support
Work EnvironmentBack-office, process-drivenFront-office, client-facing
Required SkillsAttention to detail, process knowledge, basic IT skillsCommunication skills, problem-solving, patience
Industry UsageBPO, finance, healthcare, ITBPO, retail, telecom, banking

While both roles are common in BPO and related industries, a Process Associate primarily supports operational processes behind the scenes, whereas a Customer Service Executive directly interacts with clients to resolve issues. Understanding these differences helps job seekers identify roles aligned with their skills and career goals.

What is a processing associate?

A processing associate is a professional responsible for handling and verifying data, documents, or transactions within a company's operational processes. They often use specialized software and follow standard procedures to ensure accuracy and efficiency in tasks such as data entry, document processing, or order fulfillment.

What job makes $10,000 a month without a degree?

A Process Associate typically does not earn $10,000 a month without specialized experience or certifications. High-paying roles that can reach this level often involve sales, real estate, or entrepreneurship, which may not require a degree but rely on skills, performance, and industry knowledge. Most jobs with such income levels also demand significant experience, networking, or business acumen.

What are Process Associates?

Process Associates are entry-level professionals who support the day-to-day operations of a business by handling administrative tasks, data processing, and workflow management. They often work in sectors like finance, healthcare, and business process outsourcing, ensuring processes run smoothly and efficiently. Their responsibilities include data entry, documentation, quality checks, and assisting with process improvements. Strong attention to detail, communication skills, and familiarity with relevant software are important for success in this role.

What does a typical day look like for a Process Associate, and how do they interact with other team members?

A typical day for a Process Associate involves handling and processing transactions, managing data entry tasks, and ensuring that all assigned processes are completed within established timelines and quality standards. Process Associates frequently collaborate with team leads, quality analysts, and other associates to resolve issues or clarify process requirements. They may also participate in team meetings to discuss workflow improvements or share updates. This role requires strong attention to detail and effective communication with both colleagues and, occasionally, clients to ensure seamless operations.
What are the most commonly searched types of Process jobs in Kentucky? The most popular types of Process jobs in Kentucky are:
What are popular job titles related to Process Associate jobs in Kentucky? For Process Associate jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Process Associate jobs in Kentucky look for? The top searched job categories for Process Associate jobs in Kentucky are:
Infographic showing various Process Associate job openings in Kentucky as of June 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $52,716 per year, or $25.3 per hour.

Director, Process Improvement

Fidelity Investments

Covington, KY • On-site

$69K - $86K/yr

Full-time

Posted 17 days ago


Fidelity Investments rating

8.7

Company rating: 8.7 out of 10

Based on 266 frontline employees who took The Breakroom Quiz

14th of 139 rated financial services


Job description

Job Description:
Director, Business Process Improvement
The Role
In this role, you will be an individual contributor supporting cross-functional operating model change and transformation by framing complex problems, mapping current state processes, and designing and implementing improvements across people, process, technology, and governance. To be successful, you have demonstrated experience applying structured methodologies to diagnose operational challenges, propose future state solutions, and lead implementation that delivers measurable business performance improvement. You will regularly collaborate with business leaders at all levels and their teams to observe operations, analyze data, and design, develop, and deploy practical solutions. Directors quickly become proficient on detailed and complicated subject matter to develop well-supported, data-driven recommendations for business improvement. You will also evolve the tools and standards we apply to optimize our team's value proposition.
This role differs from traditional IT solutions, project management, and product development roles, with a stronger emphasis on hands on process improvement & delivery.
The Expertise and Skills You Bring
Successful candidates will be able to demonstrate and share specific examples of their prior experience, and how it aligns to the expertise and skills listed below:
  • 8+ years of experience delivering quantifiable business performance improvement through hands-on process improvement and operational change in large organizations
  • Framing complex, ambiguous business problems clearly, identifying root causes, and structuring a path from current state to future state
  • Conducting current state process mapping and observation to identify waste, friction, and improvement opportunities across large, complex organizations
  • Designing and implementing future state processes using Six Sigma, Lean, and quality management methodologies
  • Supporting business operations teams to identify business problems, generate solutions, plan, and implement changes that improve business performance
  • Leading large-scale improvement initiatives with multiple workstreams, from problem framing through implementation
  • Working independently to achieve expected business outcomes and operational excellence
  • Delivering expected results with high business partner satisfaction and within schedule and budget
  • Conducting process and data analysis including cost benefit analysis, modeling, process mapping, workflow observation, and data flows
  • Experience with digital solutions and ability to facilitate operations and technical teams to eliminate manual processes through automation
  • Business writing and creating content in PowerPoint to clearly communicate problem framing, current/future state, and recommendations to leadership at all levels
  • Passion for improving all aspects of our business and removing operational friction
  • Strength in translating data and process observation into clear, actionable insights that support unbiased recommendations
  • Structured problem-solving grounded in observation, data, and industry-standard improvement methodologies - balanced with an innovative spirit and practicality
  • Options and recommendations generation rooted in rigorous current state analysis and value-based prioritization
  • Ability to synthesize requirements for user experiences, business capabilities, and technology enablers
  • Curiosity and investigative rigor to explore root causes through observation, data analysis, and stakeholder interviews
  • Communication that is clear and concise verbally and impactful and easy to consume in written and visual form
  • Skilled facilitation of large working sessions of cross-functional team members
  • Accountability for outcomes that are often achieved through partnerships and influence of peers and leaders
  • Program leadership across multiple workstreams and complex operational scenarios
  • Adaptability to evolving and sometimes ambiguous business challenges
  • Effective at navigating complexity and creating focus on what truly matters
  • Demonstrated experience in an operational excellence, continuous improvement, or process engineering capacity - internal COE or industry operations experience preferred
  • Financial Services / Benefits Outsourcing industries experience, preferred

The Team
Performance Delivery is a center of excellence serving as an operational improvement partner to business leaders - focused on diagnosing problems, mapping processes, and deploying practical solutions within Fidelity's Workplace Investing's (WI) Sales, Service, and Operations. We deliver value across a broad portfolio of cost and revenue improvement while focusing on risk reduction, quality improvement, customer satisfaction, associate experience, and strategic enablement. Every associate has a meaningful role adding to the team's bench strength, standard practices, and career development.
Fidelity's Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Certifications:
Category:
Consulting Support
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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