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Problem Manager Jobs in Waterford, MI (NOW HIRING)

Lead problem management activities, including failure analysis, customer communication, and cross-functional reviews. * Drive test efficiency improvements by reducing cycle times, automating test ...

Be a brand ambassador - handle scheduling, customer inquiries, and problem-solving with a smile Who You Are: * A proven leader with experience managing business operations * Passionate about team ...

Cyber Security Manager

Auburn Hills, MI

$105K - $142K/yr

POSITION OVERVIEW The Cyber Security Manager is a specialist responsible for managing all PS&S ... Problem solving - Defining a problem, determining the cause, identifying, prioritizing and ...

Assistant Manager

Birmingham, MI · On-site

$20 - $25/hr

A successful Scenter Manager is an independent problem solver, adaptable, detail-oriented, and compassionate dog lover! We are looking for a HANDS-ON leader who can manage the day-to-day operations ...

The Launch Manager at Sterling Heights Assembly Plant is responsible for leading all plant launch ... Demonstrated leadership, problem-solving, and decision-making capability * Experience with ...

Cyber Security Manager

Auburn Hills, MI · On-site

$105K - $142K/yr

POSITION OVERVIEW The Cyber Security Manager is a specialist responsible for managing all PS&S ... Problem solving - Defining a problem, determining the cause, identifying, prioritizing and ...

Showing results 41-60

Problem Manager information

See Waterford, MI salary details

$28.4K

$62.3K

$117.2K

How much do problem manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for problem manager in Waterford, MI is $62,344.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,000.00 and $85,300.00 per year, depending on experience, location, and employer.

What does a problem manager do?

A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

What are the key skills and qualifications needed to thrive as a problem manager, and why are they important?

To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.

What are the primary challenges a problem manager faces in their day-to-day work?

Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.

How much do problem managers make?

Problem managers typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior or specialized problem managers with certifications like ITIL may earn higher salaries, especially in large organizations or tech-focused environments.

Is problem management a good career?

Problem management is a valuable role within IT service management, focusing on identifying and resolving root causes of incidents to improve system stability. It requires strong analytical skills, knowledge of ITIL frameworks, and often involves collaboration with technical teams. The role offers opportunities for career growth and specialization in IT service improvement.

What is the role of a problem manager?

A problem manager is responsible for identifying, analyzing, and resolving the root causes of incidents to prevent future issues. They work closely with IT teams, utilize problem management tools, and often hold certifications like ITIL to improve service stability and reduce downtime.

What job categories do people searching Problem Manager jobs in Waterford, MI look for?

The top searched job categories for Problem Manager jobs in Waterford, MI are:

What cities near Waterford, MI are hiring for Problem Manager jobs?

Cities near Waterford, MI with the most Problem Manager job openings:

Infographic showing various Problem Manager job openings in Waterford, MI as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $62,344 per year, or $30 per hour.

Automotive Test & Validation Engineer

Expleo

Troy, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 hours ago


Job description

Overview

EXPLEO USA is looking for an Automotive Test & Validation Engineer to join a dynamic and expanding team in Troy, Michigan.

Responsibilities:

  • Review and analyze test service requests and customer specifications in collaboration with the Product Project Team Member and Quality PTM, challenging requirements and defining the final validation plan.
  • Define requirements for specific tools, benches, and characterization/reliability testing, including associated budgets.
  • Develop detailed validation plans and test specifications to meet both customer requirements and internal quality targets.
  • Schedule and manage validation activities, coordinating laboratory resources such as technicians, tools, and test equipment.
  • Act as the primary point of contact between the customer and project team for environmental validation activities across multiple global locations.
  • Collaborate closely with project teams to support design improvements and ensure product performance targets are met.
  • Manage configuration and logistics of tested parts and lead validation FMEA generation.
  • Participate in design reviews (software, hardware, and product) and contribute to problem resolution and FMEA analysis.
  • Oversee laboratory planning, resource allocation, and validation cost management.
  • Support and govern test setup, execution, and verification using laboratory equipment such as thermal chambers and IP testing systems.
  • Collaborate with the Methods & Tools team to develop and optimize test environments and validation processes.
  • Oversee test script development using National Instruments LabVIEW and TestStand.
  • Ensure compliance with Quality Management Systems and industry standards (ASPICE, IATF/ISO standards).
  • Generate detailed test reports, conduct peer reviews, and communicate validation status regularly to stakeholders.
  • Lead problem management activities, including failure analysis, customer communication, and cross-functional reviews.
  • Drive test efficiency improvements by reducing cycle times, automating test benches, and enhancing laboratory tools and processes.
  • Support continuous improvement initiatives and participate in lessons learned across projects.

Requirements:

  • Bachelor of Science in Engineering (e.g., Computer Engineering, Electronic Engineering, Mechatronics, Mechanical Engineering, or related field).
  • Minimum of 5 years of experience in test and validation engineering within the automotive or similar industry.
  • Strong experience with National Instruments LabVIEW and/or TestStand (certification preferred).
  • Proficiency in programming languages such as Python, Java, C, or C++.
  • Experience with instrumentation and hardware interfacing (PXI, PCI, USB, RS232, GPIB).
  • Solid understanding of automotive electronic systems and validation methodologies.
  • Experience with accelerated life testing and environmental validation.
  • Ability to read, analyze, and interpret complex technical documents and schematics.
  • Strong knowledge of MS Office tools.
  • Excellent communication skills with the ability to work in a global, cross-functional team environment.
  • Demonstrated problem-solving ability, adaptability, and strong attention to detail.

What We Offer:

At Expleo USA, we value expertise, innovation, and collaboration. By joining our client's team, you'll work on high-impact automotive programs while enjoying a supportive and collaborative work environment.

  • Competitive Compensation - Up to 95K annually. Final compensation is determined based on skill alignment, years of experience, and fair, marketbased rates by geography.
  • Comprehensive Benefits for you and your dependents - Extensive Medical Plans, Dental, Vision, HSA with company contribution, company sponsored Life Insurance and Short / Long term disability insurance, a host of voluntary plans including legal, hospital, accident, pet wellness, and 401k with matching
  • Paid Holidays and Paid Time Off
  • Career Development and Advancement - Expleo is a global company in 29 Countries worldwide with a high focus on development
  • Strong Team Culture - Collaborate with experienced professionals who value precision, performance, and teamwork 

Expleo is a trusted partner for end-to-end, integrated engineering, production support, MRO, and quality services, with a presence in over 30 countries. To find out more, visit www.expleogroup.com

Expleo is an equal opportunity employer. We commit to non-discrimination in all stages of the recruitment process, ensuring fair and unbiased hiring practices.

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Employment Type: FULL_TIME