Farmington Hills, MI · On-site
... problem management; conduct meetings and document in project logs; prepare user documentation and training materials; and utilize the following tools and technologies: UNIX, Windows, Oracle, SQL ...
Farmington Hills, MI · On-site
... problem management; conduct meetings and document in project logs; prepare user documentation and training materials; and utilize the following tools and technologies: UNIX, Windows, Oracle, SQL ...
$20/hr
Problem solving skills and a team leader directing staff while leading by example * Ensuring all ... Closing Manager We are looking for an experienced and skilled closing manager with good people and ...
Quick apply
$20/hr
Problem solving skills and a team leader directing staff while leading by example * Ensuring all ... Closing Manager We are looking for an experienced and skilled closing manager with good people and ...
West Bloomfield, MI · On-site
$50K/yr
Problem Solver Relationship oriented Continuous improvement mentality Effective communication Time management/self management Possess a thorough knowledge of spa services Possess excellent ...
West Bloomfield, MI · On-site
$50K/yr
Problem Solver Relationship oriented Continuous improvement mentality Effective communication Time management/self management Possess a thorough knowledge of spa services Possess excellent ...
Rochester, MI · On-site
$50K/yr
Problem Solver Relationship oriented Continuous improvement mentality Effective communication Time management/self management Possess a thorough knowledge of spa services Possess excellent ...
Rochester, MI · On-site
$50K/yr
Problem Solver Relationship oriented Continuous improvement mentality Effective communication Time management/self management Possess a thorough knowledge of spa services Possess excellent ...
Rochester, MI · On-site
$50K - $65K/yr
Problem Solver • Relationship oriented • Continuous improvement mentality • Effective communication • Time management/self management • Possess a thorough knowledge of spa services • ...
Rochester, MI · On-site
$50K - $65K/yr
Problem Solver • Relationship oriented • Continuous improvement mentality • Effective communication • Time management/self management • Possess a thorough knowledge of spa services • ...
West Bloomfield, MI · On-site
$50K - $65K/yr
Problem Solver • Relationship oriented • Continuous improvement mentality • Effective communication • Time management/self management • Possess a thorough knowledge of spa services • ...
Quick apply
West Bloomfield, MI · On-site
$50K - $65K/yr
Problem Solver • Relationship oriented • Continuous improvement mentality • Effective communication • Time management/self management • Possess a thorough knowledge of spa services • ...
West Bloomfield, MI · On-site
$50K - $65K/yr
Problem Solver • Relationship oriented • Continuous improvement mentality • Effective communication • Time management/self management • Possess a thorough knowledge of spa services • ...
West Bloomfield, MI · On-site
$50K - $65K/yr
Problem Solver • Relationship oriented • Continuous improvement mentality • Effective communication • Time management/self management • Possess a thorough knowledge of spa services • ...
Rochester, MI · On-site
$50K - $65K/yr
Problem Solver • Relationship oriented • Continuous improvement mentality • Effective communication • Time management/self management • Possess a thorough knowledge of spa services • ...
Quick apply
Rochester, MI · On-site
$50K - $65K/yr
Problem Solver • Relationship oriented • Continuous improvement mentality • Effective communication • Time management/self management • Possess a thorough knowledge of spa services • ...
Detroit, MI · On-site
$130K - $150K/yr
The Senior Manager will play an active role in problem-solving, solution design, and client engagement, ensuring alignment between what is sold and what is delivered. This is a hands-on, high-impact ...
Detroit, MI · On-site
$130K - $150K/yr
The Senior Manager will play an active role in problem-solving, solution design, and client engagement, ensuring alignment between what is sold and what is delivered. This is a hands-on, high-impact ...
Detroit, MI · On-site
$130K - $150K/yr
The Senior Manager will play an active role in problem-solving, solution design, and client engagement, ensuring alignment between what is sold and what is delivered. This is a hands-on, high-impact ...
Detroit, MI · On-site
$130K - $150K/yr
The Senior Manager will play an active role in problem-solving, solution design, and client engagement, ensuring alignment between what is sold and what is delivered. This is a hands-on, high-impact ...
Problem Management * Change Management Leadership & Operational Skills * Ability to ensure full staffing coverage and manage schedules to meet SLA and operational requirements * Strong escalation ...
Problem Management * Change Management Leadership & Operational Skills * Ability to ensure full staffing coverage and manage schedules to meet SLA and operational requirements * Strong escalation ...
Problem Management * Change Management Leadership & Operational Skills * Ability to ensure full staffing coverage and manage schedules to meet SLA and operational requirements * Strong escalation ...
Quick apply
Problem Management * Change Management Leadership & Operational Skills * Ability to ensure full staffing coverage and manage schedules to meet SLA and operational requirements * Strong escalation ...
Southfield, MI · On-site +1
Position Description: * Manage the relationship with single client or 2 small clients ... Problem-solving: Strong analytical and problem-solving abilities to proactively address issues and ...
Southfield, MI · On-site +1
Position Description: * Manage the relationship with single client or 2 small clients ... Problem-solving: Strong analytical and problem-solving abilities to proactively address issues and ...
Problem Management * Change Management Leadership & Operational Skills * Ability to ensure full staffing coverage and manage schedules to meet SLA and operational requirements * Strong escalation ...
Problem Management * Change Management Leadership & Operational Skills * Ability to ensure full staffing coverage and manage schedules to meet SLA and operational requirements * Strong escalation ...
Auburn Hills, MI · On-site
$105K - $142K/yr
Cyber Security Manager You want to love what you do and love where you work. Gentex gives you the ... Problem solving - Defining a problem, determining the cause, identifying, prioritizing and ...
Auburn Hills, MI · On-site
$105K - $142K/yr
Cyber Security Manager You want to love what you do and love where you work. Gentex gives you the ... Problem solving - Defining a problem, determining the cause, identifying, prioritizing and ...
Position Description: * Manage the relationship with single client or 2 small clients ... Problem-solving: Strong analytical and problem-solving abilities to proactively address issues and ...
Position Description: * Manage the relationship with single client or 2 small clients ... Problem-solving: Strong analytical and problem-solving abilities to proactively address issues and ...
Detroit, MI · On-site
Strong knowledge of problem-solving methodologies: * PDCA * 8D * 5 Why Analysis * Excellent ... management skills * Strong leadership, communication, and team development capabilities * Ability ...
Quick apply
Detroit, MI · On-site
Strong knowledge of problem-solving methodologies: * PDCA * 8D * 5 Why Analysis * Excellent ... management skills * Strong leadership, communication, and team development capabilities * Ability ...
... is preferred -Problem solving skills are a must! Responsibilities also include: -Opening and closing duties -Create and manage employee schedules -Resolve customer complaints quickly and ...
... is preferred -Problem solving skills are a must! Responsibilities also include: -Opening and closing duties -Create and manage employee schedules -Resolve customer complaints quickly and ...
Auburn Hills, MI · On-site
$105K - $142K/yr
POSITION OVERVIEW The Cyber Security Manager is a specialist responsible for managing all PS&S ... Problem solving - Defining a problem, determining the cause, identifying, prioritizing and ...
Auburn Hills, MI · On-site
$105K - $142K/yr
POSITION OVERVIEW The Cyber Security Manager is a specialist responsible for managing all PS&S ... Problem solving - Defining a problem, determining the cause, identifying, prioritizing and ...
Auburn Hills, MI · On-site
$105K - $142K/yr
POSITION OVERVIEW The Cyber Security Manager is a specialist responsible for managing all PS&S ... Problem solving - Defining a problem, determining the cause, identifying, prioritizing and ...
Auburn Hills, MI · On-site
$105K - $142K/yr
POSITION OVERVIEW The Cyber Security Manager is a specialist responsible for managing all PS&S ... Problem solving - Defining a problem, determining the cause, identifying, prioritizing and ...
$31.8K is the 25th percentile. Wages below this are outliers.
$26K - $33.3K
32% of jobs
$33.3K - $40.7K
2% of jobs
$40.7K - $48.1K
11% of jobs
The median wage is $50K / yr.
$48.1K - $55.5K
22% of jobs
$55.5K - $62.8K
5% of jobs
$68.8K is the 75th percentile. Wages above this are outliers.
$62.8K - $70.2K
4% of jobs
$70.2K - $77.6K
4% of jobs
$77.6K - $85K
5% of jobs
$85K - $92.4K
6% of jobs
$92.4K - $99.7K
6% of jobs
$99.7K - $107.1K
2% of jobs
$26K
$57K
$107.1K
To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.
Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.
A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.
Other
This job post has expired today. Applications are no longer accepted.
Confer with clients regarding the nature of the information processing or computation needs a computer program is to address. Consult with management to ensure agreement on system principles. Analyze, define, and interpret business needs and issues by documenting and validating business and technical requirements. Provide data analysis and reports. Identify information technology project resource requirements. Travel/relocate to various unanticipated locations throughout the U.S. for long and short term assignments at client sites.
Jobs located in Farmington Hills, MI, and various unanticipated locations throughout the U.S.
Perform business process analysis, information engineering and modeling to plan and design computer systems; collaborate with managers and decision makers to identify and solve problems and clarify objectives; analyze and document business requirements with subject matter experts and stakeholders; analyze business data to define and evaluate problems, and recommend software/hardware and solutions; develop, document and revise system design procedures, test procedures and quality standards; analyze business workflow and system needs for conversions and migrations; assist in data mapping; prepare process flow document and project presentation; formulate use case diagrams, flow charts, activity diagrams, sequence diagrams, and other models; assess pre-developed application packages and adapt them for client; develop test plans and test scripts, and perform validation; collaborate with project manager for user acceptance testing; collaborate with QA lead to solve testing issues; generate reports; present documentation of results to stakeholders, and reformulate; perform gap analysis and use analytical skills to identify root cause; assist with problem management; conduct meetings and document in project logs; prepare user documentation and training materials; and utilize the following tools and technologies: UNIX, Windows, Oracle, SQL Server, Teradata, SharePoint, WebSphere, WebLogic, Business Objects, SSRS, Crystal Reports, QC, QTP, .Net, C#, Java, HTML, XML, C/C++ and related tools.
Bachelor degree in Computer Science, Computer Engineering, or in a related field of study (will accept equivalent foreign degree); Three (3) years of experience as a Software Developer, Systems Analyst, Operations Research Analyst or in a related occupation; Experience must include work with WebSphere, WebLogic, SharePoint and Teradata; job may require relocation within the U.S.; must be willing to relocate.
Sourced by ZipRecruiter
HCL Global Systems is One of the Best IT Consulting Firm specialized in Application Development, Quality Testing, IT Courses Training, Staffing and Recruitment services. With wide range of experience, We are confident in our ability to help our Customers grow and improve their businesses. More than likely, regardless of the nature and scope of the problem, Our dedicated Team of Professionals can help you to achieve a cost effective business solution.
It services
1,001 - 5,000 Employees
Farmington Hills, MI, US
2005
