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Problem Manager Jobs in Oregonia, OH (NOW HIRING)

District Manager Job Type: Full-time Description: Empire Hospitality Group is in search of ... Excellent communication, interpersonal, and problem-solving skills. Allergen certification may be ...

Strong leadership, communication, and problem-solving skills with the ability to manage multiple priorities in a fast-paced healthcare environment; demonstrated ability to build collaborative ...

Strong leadership, communication, and problem-solving skills with the ability to manage multiple priorities in a fast-paced healthcare environment; demonstrated ability to build collaborative ...

Strong leadership, communication, and problem-solving skills with the ability to manage multiple priorities in a fast-paced healthcare environment; demonstrated ability to build collaborative ...

Strong business acumen and problem-solving skills * Customer-focused mindset * Comfortable using CRM systems and technology * Valid driver's license Schedule * No Sundays * 42-48 hours per week

Strong business acumen and problem-solving skills * Customer-focused mindset * Comfortable using CRM systems and technology * Valid driver's license Schedule * No Sundays * 42-48 hours per week

What you'll doUnder the direction of a District Manager, the General Manager is responsible for the ... problem solving and decision-making skills, results oriented and customer service focused This job ...

Showing results 41-60

Problem Manager information

See Oregonia, OH salary details

$25.1K

$55.1K

$103.6K

How much do problem manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for problem manager in Oregonia, OH is $55,089.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,000.00 and $75,300.00 per year, depending on experience, location, and employer.

What does a problem manager do?

A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

What are the key skills and qualifications needed to thrive as a problem manager, and why are they important?

To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.

What are the primary challenges a problem manager faces in their day-to-day work?

Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.

What is a problem manager?

A problem manager is a professional responsible for identifying, analyzing, and resolving the root causes of incidents within an organization’s IT or service environment. They work to prevent recurring issues by implementing solutions and often use ITIL frameworks and tools to manage problem records and coordinate with technical teams.

What is the role of a problem manager?

A problem manager is responsible for identifying, analyzing, and resolving the root causes of incidents to prevent future issues. They work closely with IT teams, utilize problem management tools, and follow ITIL best practices to improve service stability and reduce downtime.

What cities near Oregonia, OH are hiring for Problem Manager jobs?

Cities near Oregonia, OH with the most Problem Manager job openings:

Infographic showing various Problem Manager job openings in Oregonia, OH as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $55,089 per year, or $26.5 per hour.

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Re-posted 10 days ago


Barnes & Noble Education rating

6.8

Company rating: 6.8 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

4th of 11 rated book shops


Job description

Introduction
Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other - uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education. Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community.
Overview
Barnes & Noble College is seeking a customer-focused, sales-driven, leader to work as a Store Manager in our bookstore. The Store Manager will lead the store in the daily operation of our retail store. You will build and maintain positive relationships with the campus community, supervise employees and departments, work directly with employees, customers, and faculty, and deliver measurable results for the store and for your school. Driving sales, leadership, customer service, team building, and problem solving are essential skills that will be used on a daily basis.
Responsibilities
As a Store Manager you are the store's leader and are accountable for all aspects of the store- financial results, operations, merchandising, talent acquisition, customer service, and campus relations. You will build and maintain positive relationships with the campus community and your Corporate Office partners to create the finest and most profitable bookstore for the school campus community we serve. You will be a people manager and have direct involvement with training, directing, and counseling our team to create customer experiences that enhance bookstore loyalty and deliver measurable results for the store and for your school. Our stores can carry everything from text and trade books, technology, and school supplies to clothing, regalia, and food- everything a college student desires, their parents want, and our faculty needs. A Store Manager must be knowledgeable of and a resource for all departments, model exceptional customer service, drive sales, and be a skillful problem solver.
Expectations:
  • Execute developed business strategies and identify opportunities drive sales, increase customer satisfaction, and expand store traffic.
  • Strong delegation, follow up, and management skills to maintain outstanding visual merchandising standards, ensure availability of merchandise, maintain appropriate inventories, and complete projects in a deadline driven industry.
  • Ensure high levels of customer satisfaction and sales through effective scheduling, talent acquisition, training, and development of store team members.
  • Ability to identify creative solutions, learn independently, embrace change, and act as a change agent.
  • Analyze sales figures, interpret trends, and forecast future sales to manage all controllable costs and keep operations profitable.
  • Ensure standards for quality, customer service, and health and safety are met by providing a safe and clean store environment and implementing loss prevention measures.

Physical Demands:
  • Frequent movement within the store to access various departments, areas, and/or products.
  • Ability to remain in a stationary position for extended periods.
  • Frequent lifting.
  • Occasional reaching, stooping, kneeling, crouching, and climbing ladders.

Benefits available include:
  • Get paid sooner! Daily Pay earned wage access is available to all store employees.
  • Employee Discount
  • Paid sick time (accrued based on time worked)
  • Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period)
  • Commuter Benefits

COVID-19 Considerations:
Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required.
Qualifications
  • 5+ years' supervisory experience in a retail setting preferred or a graduate of the Best Seller Program.
  • Bachelors in Business Administration or relevant field preferred.
  • Leadership experience to direct and develop a workforce of managers and sales associates.
  • Strong interpersonal, communication, and problem solving skills to manage campus relationships and corporate initiatives while achieving customer sales and service goals.
  • Familiarity with financial and customer service principles.
  • Basic reading, writing and accounting skills required.
  • Excellent customer service and communication skills needed.
  • Ability to work a flexible schedule including evenings, weekends, and holidays.

EEO Statement
Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

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