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Problem Manager Jobs in Cleveland, OH (NOW HIRING)

Acuative Corporation

GCC Supervisor

Strongsville, OH · On-site

Problem Prevention: Lead preliminary root cause analysis (RCA) on recurring incidents and collaborate with the Problem Management team to find and eliminate systemic issues. Team Leadership and ...

Acuative Corporation

GCC Supervisor

Strongsville, OH · On-site

$78K - $105K/yr

Problem Prevention: Lead preliminary root cause analysis (RCA) on recurring incidents and collaborate with the Problem Management team to find and eliminate systemic issues. Team Leadership and ...

Acuative Corporation

GCC Supervisor

Strongsville, OH · On-site

$78K - $105K/yr

Problem Prevention: Lead preliminary root cause analysis (RCA) on recurring incidents and collaborate with the Problem Management team to find and eliminate systemic issues. Team Leadership and ...

SCIENTIFIC GAMES

Manager, Tech Ops Engineer

Cleveland, OH · On-site

$67K - $91K/yr

... and problem management • Proficiency with various operating systems, including Windows and Linux • Knowledge of data storage and management systems, including relational and non-relational ...

Crane Company

CBS Manager

Twinsburg, OH · On-site

Mentor teams on effective KPI board usage and visual management; identify gaps and apply problem-solving methodology to drive RCCA. * Kaizen Event Execution: Facilitate, lead, or participate in ...

Cenveo Worldwide Limited

Account Manager

Cleveland, OH · On-site

This includes timely and accurate pricing, order entry and tracking, inventory management, problem resolution, handling customer inquiries, and providing world class customer service. The Account ...

Goosehead

Carrier Performance Manager

Westlake, OH

The Carrier Performance Manager (CPM) is responsible for owning and optimizing relationships with ... This role requires strong business judgment, structured problem-solving, and the ability to ...

Dodd Camera Holdings Inc

RENTAL MANAGER

Cleveland, OH · On-site

The ideal candidate must be good at problem solving, handling technical issues, multitasking and ... Manage day to day activities including management of rental staff * Maintenance of equipment ...

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All JobsProblem Manager JobsProblem Manager Jobs in Cleveland, OH

Problem Manager information

See Cleveland, OH salary details

$27.2K

$59.6K

$112K

How much do problem manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for problem manager in Cleveland, OH is $59,572.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,500.00 and $81,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Problem Manager position, and why are they important?

To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.

What are the primary challenges a Problem Manager faces in their day-to-day work?

Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.

What does a Problem Manager do?

A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

What are popular job titles related to Problem Manager jobs in Cleveland, OH? For Problem Manager jobs in Cleveland, OH, the most frequently searched job titles are:
What job categories do people searching Problem Manager jobs in Cleveland, OH look for? The top searched job categories for Problem Manager jobs in Cleveland, OH are:
What cities near Cleveland, OH are hiring for Problem Manager jobs? Cities near Cleveland, OH with the most Problem Manager job openings:
Problem Manager jobs near you
Infographic showing various Problem Manager job openings in Cleveland, OH as of June 2026, with employment types broken down into 75% Full Time, 19% Part Time, 1% Temporary, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $59,572 per year, or $28.6 per hour.
Adjunct Faculty - Technical Problem Solving

Adjunct Faculty - Technical Problem Solving

Lorain County Community College (LCCC)

Elyria, OH • On-site

Part-time

Posted 29 days ago

Lorain County Community College rating

6.8

Company rating: 6.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

407th of 535 rated colleges and universities

Job description

The tasks of the part-time adjunct faculty position include: Teaching an introductory technical problem solving course for students entering engineering technology programs at LCCC; The course focuses on applying a problem solving process for engineering technology problems; Students apply current software such as Microsoft Word and Excel to problems relevant to engineering technology; Course topics include and are not limited to: the problem solving methodology, spreadsheets, word processing, operating systems, file management, and internet search techniques for appropriate sources of data; The course is scheduled two nights per week from approximately 6pm to 8:30pm on the main campus in Elyria; Be responsive to student questions and requests for assistance; Participate in the assessment of student academic achievement.

Required Qualifications:  Required degrees, certifications, knowledge, skills and abilities to perform the job (use additional page if necessary.): Bachelor's degree in Engineering or closely related field; Must have demonstrable experience with Microsoft Word and Excel; A minimum of five years of industry experience; Ability to operate a computer to post syllabus, grades, and attendance.

Preferred Qualifications: Master's degree in Engineering or closely related field; Evidence of successful prior teaching experience at the community college level; Experience with the Canvas learning management system; Ability to use modern educational technology such as multimedia-based instruction. 

The complete application file should include: a cover letter detailing area(s) of expertise, an updated curriculum vitae (CV), unofficial college transcripts (undergraduate and graduate), and the contact information of three professional references.    Incomplete files will not be considered. Official transcripts will be required upon employment. Candidate selected will be required to complete a background check prior to being hired.

About LCCC:

Established in 1963, Lorain County Community College is the first community college in Ohio with a permanent campus. For six decades, LCCC has served the diverse needs of greater Lorain County region by providing affordable access to higher education and now serves approximately 13,000 students each year in certificate, associate, bachelor's and master's degree programs.

Since 1963, one in four Lorain County residents have taken classes at LCCC and more than 43,000 have earned a degree. LCCC was recently ranked in the top 10% of most affordable colleges in the nation and more than 90% of LCCC graduates live and work in Northeast Ohio. 45% of Lorain County's high school graduates earn college credits through LCCC's high school dual enrollment programs. LCCC also partners with more than 700 employers and offers 170 industry-recognized credentials to better prepare the workforce for the future.

LCCC is a dynamic, student-centered college intentionally designed to support individuals with balancing multiple roles on their path to college completion. 85% of LCCC students work while attending college, with majority working at least half-time. The average age of LCCC's students is 24, and many bring life experiences that include caring for dependents, serving in the military, or completing some prior college. Over 80% of LCCC students received financial assistance through grants and scholarships, and LCCC has been nationally recognized for holistic, fully integrated services and commitment to student success.

Lorain County Community College seeks to hire and employ locally whenever possible.  Employees should reside in Ohio, where they can be responsive to on-campus work requirements, and within a reasonable commuting distance of their work location.

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