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Problem Manager Jobs in Mexico, IN (NOW HIRING)

Heidelbergmaterials

Production Manager

Logansport, IN

$97K - $130K/yr

Develop and support team members through coaching, training, and performance management What Are We ... Strong operational and problem-solving capabilities with a focus on continuous improvement

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Problem Manager information

See Mexico, IN salary details

$25.1K

$55.1K

$103.7K

How much do problem manager jobs pay per year?

As of Jun 11, 2026, the average yearly pay for problem manager in Mexico, IN is $55,142.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,100.00 and $75,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Problem Manager position, and why are they important?

To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.

What are the primary challenges a Problem Manager faces in their day-to-day work?

Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.

What does a Problem Manager do?

A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

What cities near Mexico, IN are hiring for Problem Manager jobs? Cities near Mexico, IN with the most Problem Manager job openings:
Problem Manager jobs near you
Infographic showing various Problem Manager job openings in Mexico, IN as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $55,142 per year, or $26.5 per hour.

Production Manager

50018 Heidelberg Materials US Cement LLC

Galveston, IN

$97K - $130K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Line of Business: Cement & WhitePay Range: $97,710.00 – $130,276.66

About Us
Heidelberg Materials is one of the world's largest suppliers of building materials. Heidelberg Materials North America operates over 450 locations across the U.S. and Canada with approximately 9,000 employees.

What You'll Be Doing

  • Lead daily production operations to ensure safety, quality, and efficiency targets are consistently met
  • Drive continuous improvement initiatives to optimize processes, reduce waste, and increase productivity
  • Collaborate cross-functionally to align production plans with maintenance, quality, and supply chain priorities
  • Monitor key performance indicators and implement corrective actions to achieve operational goals
  • Develop and support team members through coaching, training, and performance management

What Are We Looking For

  • Demonstrated ability to lead teams and foster a safe, inclusive, and high-performing work environment
  • Strong operational and problem-solving capabilities with a focus on continuous improvement
  • Effective communication and collaboration skills across diverse teams and functions
  • Ability to analyze data, identify trends, and make informed decisions
  • Adaptability and accountability in a fast-paced, results-oriented environment

Work Environment
This role operates in a heavy industrial manufacturing setting with exposure to varying weather conditions, noise, dust, and moving mechanical equipment. The position requires regular presence on the plant floor and adherence to all safety protocols and procedures.

What We Offer

  • Competitive base salary and participation in our annual incentive plan
  • 401(k) retirement savings plan with an automatic company contribution as well as matching contributions
  • Highly competitive benefits programs, including:
    • Medical, Dental, and Vision along with Prescription Drug Benefits
    • Health Saving Savings Account (HSA), Health Reimbursement Account (HRA) and Flexible Spending Account (FSA)
    • AD&D, Short- and Long-Term Disability Coverage as well as Basic Life Insurance
    • Paid Bonding Leave, 15 days of Paid Vacation, 40 hours of Paid Sick Leave and 10 Paid Holidays

Equal Opportunity Employer - Minority / Female / Veteran / Disabled

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