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Problem Manager Jobs in Jackson, MI (NOW HIRING)

Hourly Manager

Hillsdale, MI · On-site

$12.75 - $16.75/hr

Shift Managers are responsible for: * Assisting the Restaurant General Manager with all facets of ... Sound decision-making and problem-solving skills * Desire for personal and professional growth

District Manager Job Type: Full-time Description: Empire Hospitality Group is in search of ... Excellent communication, interpersonal, and problem-solving skills. * Allergen certification may be ...

... problem-solving skills.    *   Ability to prioritize and manage multiple tasks effectively.    *   Flexibility to travel within the designated district as needed. Benefits ...

... problem-solving skills.    *   Ability to prioritize and manage multiple tasks effectively.    *   Flexibility to travel within the designated district as needed. Benefits ...

... problem-solving skills.      *      Ability to prioritize and manage multiple tasks effectively.      *      Flexibility to travel within the designated ...

... problem-solving skills.    *   Ability to prioritize and manage multiple tasks effectively.    *   Flexibility to travel within the designated district as needed. Benefits ...

... problem-solving skills.    *   Ability to prioritize and manage multiple tasks effectively.    *   Flexibility to travel within the designated district as needed. Benefits ...

... problem-solving skills.    *   Ability to prioritize and manage multiple tasks effectively.    *   Flexibility to travel within the designated district as needed. Benefits ...

... problem-solving skills.    *   Ability to prioritize and manage multiple tasks effectively.    *   Flexibility to travel within the designated district as needed. Benefits ...

... problem-solving skills.    *   Ability to prioritize and manage multiple tasks effectively.    *   Flexibility to travel within the designated district as needed. Benefits ...

... problem-solving skills.    *   Ability to prioritize and manage multiple tasks effectively.    *   Flexibility to travel within the designated district as needed. Benefits ...

Responsible for resources management * Takes care of stock, staff, and sales management Store ... Problem-solving skills * Showing initiative * Setting a good example Dairy Queen ® (DQ ® ...

General Manager

Hillsdale, MI · On-site

$19 - $23/hr

Responsible for resources management * Takes care of stock, staff, and sales management Store ... Problem-solving skills * Showing initiative * Setting a good example Dairy Queen ® (DQ ® ...

District Manager Job Type: Full-time Description: Empire Hospitality Group is in search of ... problem-solving skills. · Allergen certification may be required, especially in states such as ...

District Manager Job Type: Full-time Description: Empire Hospitality Group is in search of ... problem-solving skills. • Allergen certification may be required, especially in states such as ...

... and problem-solving skills.     •   Ability to prioritize and manage multiple tasks effectively.     •   Flexibility to travel within the designated district as needed.

Showing results 21-40

Problem Manager information

See Jackson, MI salary details

$25.5K

$55.9K

$105.1K

How much do problem manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for problem manager in Jackson, MI is $55,885.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,500.00 and $76,400.00 per year, depending on experience, location, and employer.

What does a problem manager do?

A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

What are the key skills and qualifications needed to thrive as a problem manager, and why are they important?

To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.

What are the primary challenges a problem manager faces in their day-to-day work?

Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.

How much do problem managers make?

Problem managers typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior or specialized problem managers with certifications like ITIL may earn higher salaries, especially in large organizations or tech-focused environments.

Is problem management a good career?

Problem management is a valuable role within IT service management, focusing on identifying and resolving root causes of incidents to improve system stability. It requires strong analytical skills, knowledge of ITIL frameworks, and often involves collaboration with technical teams. The role offers opportunities for career growth and specialization in IT service improvement.

What is the role of a problem manager?

A problem manager is responsible for identifying, analyzing, and resolving the root causes of incidents to prevent future issues. They work closely with IT teams, utilize problem management tools, and often hold certifications like ITIL to improve service stability and reduce downtime.

What job categories do people searching Problem Manager jobs in Jackson, MI look for?

The top searched job categories for Problem Manager jobs in Jackson, MI are:

What cities near Jackson, MI are hiring for Problem Manager jobs?

Cities near Jackson, MI with the most Problem Manager job openings:

Infographic showing various Problem Manager job openings in Jackson, MI as of August 2026, with employment types broken down into 78% Full Time, 21% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $55,885 per year, or $26.9 per hour.

Hourly Manager

Arby's

Hillsdale, MI • On-site

$12.75 - $16.75/hr

Full-time, Part-time

Medical, Dental

Re-posted 18 days ago


Arby's rating

5.0

Company rating: 5.0 out of 10

Based on 1,206 frontline employees who took The Breakroom Quiz

63rd of 106 rated fast food restaurants


Job description

Arby's believes in the importance of flexibility for employers and employees alike, and we believe that our employees are our greatest asset. We treat our people with respect and honesty and are committed to providing our employees with a stable, safe and enjoyable work environment so they may realize their greatest potential.
Shift Managers are responsible for:
  • Assisting the Restaurant General Manager with all facets of the successful operations for an Arby's Restaurant in all areas of People, Profitability and Operations
  • Providing a high level of leadership to the restaurant and the employees
  • Supporting the Restaurant General Manager with all aspects of generating great operations as well as sales and profit growth efficiently and effectively

Additionally, candidates should exhibit the following behaviors:
  • Strong people-oriented leadership skills
  • Excellent communication skills
  • Drive and determination
  • Sound decision-making and problem-solving skills
  • Desire for personal and professional growth
  • Understand and be able to execute all operational procedures
  • Understand, execute and enforce all company policies and procedures

Requirements
We are looking for individuals with a desire to succeed and grow with a company, preferably with at least one year of fast-food restaurant management experience and the hunger to move your career to the next level!
  • Legally authorized to work in the United States
  • Possess a state issued driver's license
  • Must be able to pass a background check

Shift Managers will be provided with the following:
  • Thorough training program
  • Opportunity to advance
  • Flexible schedules, full and part time positions available
  • Food discounts
  • Pay increases as you master specific skill levels
  • Ongoing performance evaluations
  • Full-time benefits, health and dental

Click APPLY NOW to submit your application online!
Arby's is an Equal Opportunity Employer

What Arby's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Arby's logo

About Arby's

Sourced by ZipRecruiter

The Arby's brand purpose is Inspiring Smiles Through Delightful Experiences. Arby's delivers on its purpose by celebrating the art of Meatcraft with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes. Arby's Fast Crafted restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast casual.

Industry

Food services and drinking places and restaurants

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US