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Problem Manager Jobs in Fuquay Varina, NC (NOW HIRING)

McGough

Manager, Data Science

Raleigh, NC · On-site

Strong problem structuring and analytical reasoning * Ability to operate effectively with ... Manage project-based work cycles (8-24 weeks) with clear start and end points * Ensure completed ...

Teksky

Be Seen First

Project Manager - Drywall

Garner, NC · On-site

$90K - $120K/yr

Requires strong leadership, communication, organizational, and problem-solving skills, along with the ability to manage multiple priorities in a fast-paced environment. Requirements * 3+ years of ...

Dunhams Sports

General Manager

Sanford, NC

Qualifications Must have 5 years of RETAIL management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...

Transperfect Gaming Solutions

Account Manager

Durham, NC · On-site

Creatively problem solve to improve current new business development strategy * Negotiate rates and deadlines with prospective and current clients * Educate prospective and existing clients regarding ...

OnLogic

Technical Project Manager

Cary, NC · On-site

Excellent problem-solving, communication, risk mitigation, and time management skills. * Ability to handle multiple projects and conflicting priorities. * Experience with project management tools (e ...

OnLogic

Technical Project Manager

Cary, NC · On-site

Excellent problem-solving, communication, risk mitigation, and time management skills. * Ability to handle multiple projects and conflicting priorities. * Experience with project management tools (e ...

Gravity9

Product Manager

Raleigh, NC

You'll move between product owner, project manager, business analyst, tester, and support engineer ... If you'd rather have real ownership over a messy, high-impact problem than a narrow, well-defined ...

Medical Leverage

Project Manager

Cary, NC · On-site +1

Manage changes to the project scope, schedule, and budget * Manage and coordinate internal ... Problem Solving - Problem solving means finding the most effective solutions quickly and ...

RS Fincher

Assistant Community Manager

Apex, NC · On-site

$22/hr

The Assistant Manager performs a variety of tasks and directs the work of vendors ... Creativity and problem-solving skills are expected. * Answer the phone and communicate via email

Stefanini

IT Infrastructure Specialist

Wendell, NC · On-site

Experience coordinating or supporting major incidents, problem management, and escalations.Strong communication skills with both technical and non-technical stakeholders.Strong negotiation ...

Medical Leverage

Project Manager

Cary, NC

Manage changes to the project scope, schedule, and budget * Manage and coordinate internal ... Problem Solving - Problem solving means finding the most effective solutions quickly and ...

Stefanini Group

IT Infrastructure Specialist

Wendell, NC · On-site

$50 - $52/hr

Experience coordinating or supporting major incidents, problem management, and escalations. * Strong communication skills with both technical and non-technical stakeholders. * Strong negotiation ...

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Problem Manager information

See Fuquay Varina, NC salary details

$23.1K

$50.7K

$95.4K

How much do problem manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for problem manager in Fuquay Varina, NC is $50,729.00, according to ZipRecruiter salary data. Most workers in this role earn between $27,700.00 and $69,400.00 per year, depending on experience, location, and employer.

What does a problem manager do?

A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

What are the key skills and qualifications needed to thrive as a problem manager, and why are they important?

To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.

What are the primary challenges a problem manager faces in their day-to-day work?

Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.

How much do problem managers make?

Problem managers typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior or specialized problem managers with certifications like ITIL may earn higher salaries, especially in large organizations or tech-focused environments.

Is problem management a good career?

Problem management is a valuable role within IT service management, focusing on identifying and resolving root causes of incidents to improve system stability. It requires strong analytical skills, knowledge of ITIL frameworks, and often involves collaboration with technical teams. The role offers opportunities for career growth and specialization in IT service improvement.

What is the role of a problem manager?

A problem manager is responsible for identifying, analyzing, and resolving the root causes of incidents to prevent future issues. They work closely with IT teams, utilize problem management tools, and often hold certifications like ITIL to improve service stability and reduce downtime.

What job categories do people searching Problem Manager jobs in Fuquay Varina, NC look for?

The top searched job categories for Problem Manager jobs in Fuquay Varina, NC are:

What cities near Fuquay Varina, NC are hiring for Problem Manager jobs?

Cities near Fuquay Varina, NC with the most Problem Manager job openings:

Problem Manager jobs near you
Infographic showing various Problem Manager job openings in Fuquay Varina, NC as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $50,729 per year, or $24.4 per hour.

Automation Account Manager

MADERN AUTOMATION INC

Apex, NC

Full-time

Re-posted 28 days ago

Job description

The Automation Account Manager (AAM) plays a crucial role in maintaining and nurturing relationships with the automation clients of Madern. The AAM is responsible for order intake & margin of automation capex and services at existing and new accounts, accountable for proactively engaging and serving Madern’s installed base, identifying cross sell opportunities and reporting to Sales Manager-USA. 

The tasks and responsibilities typically include:

  • Client Relationship Management: Building and maintaining strong, long-term relationships with key clients by understanding their needs and ensuring client satisfaction, based on frequent client visits & calls.
  • Account Strategy: Developing and executing account-specific strategies to achieve sales and revenue targets.
  • Communication: Serving as the primary point of contact between the client and the company, ensuring clear and effective communication.
  • Needs Assessment: Understanding the client's business goals and challenges and identifying opportunities where the company's products or after sales services can add value.
  • Sales and Revenue Growth: Achieving sales targets by identifying upsell and cross-sell opportunities within the account.
  • Contract Negotiation: Negotiating terms and conditions, pricing, and contracts with the client.
  • Problem Resolution: Addressing and resolving -in close cooperation with operations- client issues or concerns promptly and effectively.
  • Market Analysis: Staying informed about industry trends, competitors, and market conditions to stay ahead of the curve.
  • Internal Coordination: Collaborating with internal teams such as (sales) engineering, planning & production & service to align order fulfillment and meet client needs. Reporting and Analytics: Prepare regular sales reports and forecasts for management. 

Competencies

  • Customer focused
  • Cross-functional collaboration
  • Strong technical background
  • Problem solving
  • Adaptability
  • Negotiation skills

Competencies - AAM specific

  • Strong knowledge base of folding carton converting
  • Relationship building
  • Commercial acumen
  • Negotiation skills
  • Strategic thinking
  • Problem solving
  • Adaptability

Requirements

  • Completed bachelor's degree in the field of engineering and/or business administration (or other relevant degree)
  • 5 years working experience in a paper converting environment, of which >1 years in sales and/or customer interacting role
  • Strong operational background in folding carton converting industry will be accepted in lieu of sales experience
  • Existing automation sales experience outside of paper converting will be considered in lieu of paper converting manufacturing experience
  • Willingness and ability to travel that will also occur outside working hours and on weekends
  • Fluent command of English language
  • Positive consideration given for Spanish language proficiency
  • Proficiency in CRM software and Microsoft Office Suite