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Problem Manager Jobs in Fayetteville, GA (NOW HIRING)

Tata Consultancy Service Limited

Network Engineer

Atlanta, GA · On-site

$90K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Provide consultation and direct technical support in life cycle planning, problem management, integration, and network configuration. Responsible for project planning and designing a scalable network ...

Coca-Cola

Senior Manager, Network Engineer

Atlanta, GA · Hybrid

$100K - $137K/yr

Establish and monitor SLAs, KPIs, and operational metrics; lead problem management and root cause analysis for major incidents. * Partner with managed service providers and vendors to ensure ...

Crowe LLP

Cyber Security Assessment Manager

Atlanta, GA · On-site

$106K - $144K/yr

Infrastructure-level Incident and Problem Management * Integrated Cyber Auditing alongside business and operational auditors * Assessing design and operational effectiveness of technical ...

Yancey Bros.co

Technical Communicator

Austell, GA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Problem management of field follow machines. * Active involvement in Dealer Product Problem Management * Work with factory and engineers to solve performance-related problems on specific applications ...

Yancey Bros. Co.

Technical Communicator

Austell, GA

Problem management of field follow machines. * Active involvement in Dealer Product Problem Management * Work with factory and engineers to solve performance-related problems on specific applications ...

Yancey Bros Co

Technical Communicator

Austell, GA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Problem management of field follow machines. * Active involvement in Dealer Product Problem Management * Work with factory and engineers to solve performance-related problems on specific applications ...

Art of Problem Solving

Math Teacher

Atlanta, GA

$32 - $32.25/hr

Classroom Management: Expertly manage up to 16 students. * Grade & Provide Feedback: Provide ... AoPS Academy is a program of Art of Problem Solving, a global leader in K-12 advanced education.

Gunnison

IT Program Manager

Atlanta, GA · On-site

$165K - $175K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Experience standing up or maturing IT service management practices (for example, incident, change, and problem management) using modern ITSM tools. * Agile certification such as CSM, PMI ACP, or SAFe.

Gunnison Consulting Group, Inc.

IT Program Manager

Atlanta, GA · On-site

$165K - $175K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Experience standing up or maturing IT service management practices (for example, incident, change, and problem management) using modern ITSM tools. * Agile certification such as CSM, PMI ACP, or SAFe.

Gunnison

IT Program Manager

Atlanta, GA · On-site

$165K - $175K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Experience standing up or maturing IT service management practices (for example, incident, change, and problem management) using modern ITSM tools. * Agile certification such as CSM, PMI ACP, or SAFe.

Gunnison Consulting Group

IT Program Manager

Atlanta, GA · Hybrid

$165K - $175K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Experience standing up or maturing IT service management practices (for example, incident, change, and problem management) using modern ITSM tools. * Agile certification such as CSM, PMI ACP, or SAFe.

Zelis

Service Reliability Specialist

Atlanta, GA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Review incident trends and recurring issues to support problem management and continuous improvement efforts. * Maintain incident documentation, procedures, lessons learned, and reporting. * Promote ...

Koch Industries

IT Manager - MES

Atlanta, GA · On-site

$91K - $112K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Experience improving application reliability, service management, incident response, problem management, or knowledge management practices At Koch companies, we are entrepreneurs. This means we ...

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Showing results 21-40

All JobsProblem JobsProblem Manager JobsProblem Manager Jobs in Fayetteville, GA

Problem Manager information

See Fayetteville, GA salary details

$24.6K

$54K

$101.5K

How much do problem manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for problem manager in Fayetteville, GA is $53,957.00, according to ZipRecruiter salary data. Most workers in this role earn between $29,400.00 and $73,800.00 per year, depending on experience, location, and employer.

What does a problem manager do?

A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

What are the key skills and qualifications needed to thrive as a problem manager, and why are they important?

To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.

What are the primary challenges a problem manager faces in their day-to-day work?

Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.

How much do problem managers make?

Problem managers typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior or specialized problem managers with certifications like ITIL may earn higher salaries, especially in large organizations or tech-focused environments.

Is problem management a good career?

Problem management is a valuable role within IT service management, focusing on identifying and resolving root causes of incidents to improve system stability. It requires strong analytical skills, knowledge of ITIL frameworks, and often involves collaboration with technical teams. The role offers opportunities for career growth and specialization in IT service improvement.

What is the role of a problem manager?

A problem manager is responsible for identifying, analyzing, and resolving the root causes of incidents to prevent future issues. They work closely with IT teams, utilize problem management tools, and often hold certifications like ITIL to improve service stability and reduce downtime.

What cities near Fayetteville, GA are hiring for Problem Manager jobs?

Cities near Fayetteville, GA with the most Problem Manager job openings:

Problem Manager jobs near you
Infographic showing various Problem Manager job openings in Fayetteville, GA as of August 2026, with employment types broken down into 86% Full Time, and 14% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $53,957 per year, or $25.9 per hour.

Network Engineer

Tata Consultancy Service Limited

Atlanta, GA • On-site

$90K - $120K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Job description

Roles & Responsibilities
Job Overview:
  • Responsible for designing, testing, implementing, and supporting network infrastructure for voice and collaboration technologies. Provide consultation and direct technical support in life cycle planning, problem management, integration, and network configuration. Responsible for project planning and designing a scalable network infrastructure solution to meet business requirements for a high availability network. This includes detailing current and future requirements, planning analysis, project design, cost and personnel resource estimation for project implementation. Manage vendor relationships to deliver network products and services essential to a cost-effective network infrastructure. Ensure network performance and availability meet enterprise objectives for timely service restoration and tuning. Develop and define network architecture which incorporates standards, practices, processes, and products for the enterprise.
Essential Responsibilities*:
  • Responsible for coordinating the designing, testing, implementing, and supporting
  • enterprise network infrastructure for multiple projects/teams of high priority and complexity.
  • Provides teamwork, consultation and direct technical support in life cycle planning,
  • problem management, integration, and network configuration.
  • Member of the team responsible for project planning and designing of a scalable network
  • infrastructure solution to meet business requirements for a high-availability network.
  • Drives the direction for the development and defines network architecture which
  • incorporates standards, practices, processes, and products for the enterprise.
  • Research/assess available network technologies in relation to the enterprises current and future needs.
  • Keep abreast of industry and technology trends, available products and services.
  • Evaluate and recommend specific products and platforms to provide cost effective solutions that meet architectural requirements.
  • Perform capacity planning and application analysis for network performance and sizing.
  • Provide comprehensive network designs (cost estimates, product recommendations, configurations, and implementation plans) for capital and operating projects.
  • Work on multiple technical projects, as assigned.
  • Coach and provide guidance to network technical and support staff as appropriate, as part of team-based activities.
  • Provide technical support, as needed, to the enterprise.
  • Assist with support for day-to-day network operations by assessing network operational impact and recommending/performing corrective action.
  • Create and maintain technical drawings and support documentation of the
  • enterprise network infrastructure.
  • Perform root cause analysis to quickly recover from any network service
  • interruption, and to prevent recurring problems.
  • Monitor, manage, and tune networks to ensure expected availability and performance levels are achieved.
  • Provide on-site and on call 7x24x365 support, as needed.

Salary Range-$90,000-$120,000 a year
#LI-KR3
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

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