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Problem Manager Jobs in New Jersey (NOW HIRING)

Integrated Resources INC

Senior Network Engineer

Raritan, NJ · On-site

$106K - $145K/yr

This position will be responsible for day-to-day network and telecomm operations (Incident Management, Problem Management, Sev1's, escalations) in the NA region. The role will entail applying deep ...

Sonsoft Inc

Test Environment Management

Newark, NJ

Problem Management * Change Management * Environment Conflict Management * Batch operations * 4 years of experience in Unix Shell scripting, Perl scripting, batch job setup testing, automation ...

SHI

Change & Release Manager

Somerset, NJ · On-site

Align Change Management, Release Management, Incident Management, and Problem Management processes. * Resolve scheduling conflicts, dependencies, and operational risks. Deployment & Execution ...

Citizens

Senior Incident Manager

Iselin, NJ · On-site

$100K - $135K/yr

Lead post incident reviews, identify lessons learned, and partner with problem management teams to drive root cause remediation and recurrence prevention. Use incident metrics, trends, and service ...

Burlington

Manager, Linux Platform

Edgewater Park, NJ · On-site

$142K/yr

This hands-on leadership role combines deep technical knowledge, exceptional problem-solving skills, and the ability to balance strategic planning with tactical execution. This leader will manage a ...

Burlington Stores

Manager, Linux Platform

Beverly, NJ · On-site

$141K/yr

This hands-on leadership role combines deep technical knowledge, exceptional problem-solving skills, and the ability to balance strategic planning with tactical execution. This leader will manage a ...

Citizens

Senior Incident Manager

Iselin, NJ

$100K - $135K/yr

Lead post incident reviews, identify lessons learned, and partner with problem management teams to drive root cause remediation and recurrence prevention. Use incident metrics, trends, and service ...

Sonsoft Inc

Test Environment Management

Newark, NJ

Problem Management * Change Management * Environment Conflict Management * Batch operations * 4 years of experience in Unix Shell scripting, Perl scripting, batch job setup testing, automation ...

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Problem Manager information

See New Jersey salary details

$28.4K

$62.4K

$117.3K

How much do problem manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for problem manager in New Jersey is $62,361.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,000.00 and $85,300.00 per year, depending on experience, location, and employer.

What does a problem manager do?

A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

What are the key skills and qualifications needed to thrive as a problem manager, and why are they important?

To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.

What are the primary challenges a problem manager faces in their day-to-day work?

Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.

How much do problem managers make?

Problem managers typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior or specialized problem managers with certifications like ITIL may earn higher salaries, especially in large organizations or tech-focused environments.

Is problem management a good career?

Problem management is a valuable role within IT service management, focusing on identifying and resolving root causes of incidents to improve system stability. It requires strong analytical skills, knowledge of ITIL frameworks, and often involves collaboration with technical teams. The role offers opportunities for career growth and specialization in IT service improvement.

What is the role of a problem manager?

A problem manager is responsible for identifying, analyzing, and resolving the root causes of incidents to prevent future issues. They work closely with IT teams, utilize problem management tools, and often hold certifications like ITIL to improve service stability and reduce downtime.

What are popular job titles related to Problem Manager jobs in New Jersey?

For Problem Manager jobs in New Jersey, the most frequently searched job titles are:

What job categories do people searching Problem Manager jobs in New Jersey look for?

The top searched job categories for Problem Manager jobs in New Jersey are:

What cities in New Jersey are hiring for Problem Manager jobs?

Cities in New Jersey with the most Problem Manager job openings:

Problem Manager jobs near you
Infographic showing various Problem Manager job openings in New Jersey as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $62,361 per year, or $30 per hour.

Inventory Problem Solver - Sun - Wed (Nights)

ID Logistics

Somerset, NJ • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

ID Logistics rating

5.9

Company rating: 5.9 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

329th of 366 rated logistics

Job description

ID Logistics (IDL), a global leader in third-party logistics, combines entrepreneurial spirit with a dedication to operational excellence. We were founded in Orgon, France, and have a US base in Scranton, PA. We accelerated growth in 2022 after merging with Kane Logistics just three years prior. Now operating as ID Logistics US, we provide comprehensive supply chain solutions across 50+ sites, powered by over 7,000 team members within the United States. With a global workforce of over 38,000 experts and 84 million square feet of facilities across over 400 sites, we're transforming logistics--and this is just the beginning!
Location: Somerset, NJ
Work Schedule: Sunday - Wednesday, 7:00 PM - 5:30 AM
Salary: $23.50 hourly + $2.00 night shift differential
Benefits:
  • Medical, Dental, Vision (Options available)
  • 401K with matching program
  • STD, LTD
  • Vacation and sick time
  • Friendly and Open Door Culture

Key Responsibilities:
  • Ensures Audit preparedness
  • Troubleshoots on cases with issues
  • Updates and maintains training matrix for all associates
  • Responsible for maintaining all Records and Written Procedures of Quality Systems for ID Logistics (i.e. Standard Operating Procedures, Monthly Quality Training, Etc.)
  • Ensures that SOP' are up-to-date and reviewed as required
  • Ensures all appropriate documentation and communication are compliance with Quality Requirements
  • Ensures all documentation regarding internal audits are current.
  • Report / inform to associates of corrective actions that comply to QC
  • Report Safety non -conformance
  • Assure inventory accuracy and compliance for all DC5 accounts.
  • Identifying and researching unique inventory occurrences and correct.
  • Investigate inventory discrepancies found through cycle counts and determining root cause.
  • Knowledge of Swiss Log, SAP, PKMS, Manhattan systems
  • Follow corporate and site-specific Good Manufacturing Practices and report noncompliance when observed.
  • Observe all company safety rules and assist in enforcement as appropriate.
  • Other duties as assigned.

  • High School Diploma or GED; or equivalent combination of experience and education
  • Two years related experience; or an equivalent combination of education and experience.
  • Must have excellent oral and written communication skills.
  • Must be proficient in Microsoft Excel, Word, PowerPoint and email applications.
  • Must be able to wear personal protective equipment appropriate for the work environment (e.g. protective footwear, protective eyewear, hearing protection, bump cap, gloves, etc.) in accordance with safety policies.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from associates, managers, regulatory agencies, and the general public.
  • Ability to speak effectively with individuals at all levels within and external to the company and the ability to read and interpret documents such as safety rules, operating and procedure manuals.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to compute rate, ration and percent and to generate and interpret graphs.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
  • Through compliance (DMS or Corp Compliance) instruction, systematic completion of all associate training and recordkeeping of. Superior organizational skills are critical.

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