Management Opportunity - Leadership Development Track (Remote) Fisher Agencies is seeking driven, ambitious individuals who are ready to build a long-term career in leadership. This remote ...
Management Opportunity - Leadership Development Track (Remote) Fisher Agencies is seeking driven, ambitious individuals who are ready to build a long-term career in leadership. This remote ...
The Problem Management Specialist will track incidentsand trendsacross FRFS products to pinpoint opportunities for deeper investigation and root cause analysis. You willfacilitateand execute Root ...
The Problem Management Specialist will track incidentsand trendsacross FRFS products to pinpoint opportunities for deeper investigation and root cause analysis. You willfacilitateand execute Root ...
FRFS Problem Management Specialist
Philadelphia, PA · On-site
$140/hr
The Problem Management Specialist will track incidentsand trendsacross FRFS products to pinpoint opportunities for deeper investigation and root cause analysis. You willfacilitateand execute Root ...
FRFS Problem Management Specialist
Philadelphia, PA · On-site
$140/hr
The Problem Management Specialist will track incidentsand trendsacross FRFS products to pinpoint opportunities for deeper investigation and root cause analysis. You willfacilitateand execute Root ...
Lead problem management and continuous improvement by identifying recurring issues, sponsoring root-cause analysis, and driving corrective actions to improve availability, reduce MTTR, and strengthen ...
Lead problem management and continuous improvement by identifying recurring issues, sponsoring root-cause analysis, and driving corrective actions to improve availability, reduce MTTR, and strengthen ...
Typically has 7+ years of tech industry and/or work experience in Customer Service, Incident and Problem Management functions and strong understanding of ITIL and Incident Management practices.
Typically has 7+ years of tech industry and/or work experience in Customer Service, Incident and Problem Management functions and strong understanding of ITIL and Incident Management practices.
Manager, Linux Platform
Beverly, NJ · On-site
$141K/yr
This hands-on leadership role combines deep technical knowledge, exceptional problem-solving skills, and the ability to balance strategic planning with tactical execution. This leader will manage a ...
Manager, Linux Platform
Beverly, NJ · On-site
$141K/yr
This hands-on leadership role combines deep technical knowledge, exceptional problem-solving skills, and the ability to balance strategic planning with tactical execution. This leader will manage a ...
Manager, Linux Platform
Edgewater Park, NJ · On-site
$142K/yr
This hands-on leadership role combines deep technical knowledge, exceptional problem-solving skills, and the ability to balance strategic planning with tactical execution. This leader will manage a ...
Manager, Linux Platform
Edgewater Park, NJ · On-site
$142K/yr
This hands-on leadership role combines deep technical knowledge, exceptional problem-solving skills, and the ability to balance strategic planning with tactical execution. This leader will manage a ...
Manager, IT
Camden, NJ · On-site
Leads established ITIL activities, including Change Management, Release Management, Incident Management, and Problem Management. * Oversees and participates in the on-call rotation, providing off ...
Manager, IT
Camden, NJ · On-site
Leads established ITIL activities, including Change Management, Release Management, Incident Management, and Problem Management. * Oversees and participates in the on-call rotation, providing off ...
Ensure that problems tracked are analyzed and investigated for their root cause, Find temporary work around/permanent solutions, Negate the chance of the problem reoccurrence, Managing the problem ...
Ensure that problems tracked are analyzed and investigated for their root cause, Find temporary work around/permanent solutions, Negate the chance of the problem reoccurrence, Managing the problem ...
Service Now Developer
Philadelphia, PA · On-site
$54.50 - $75/hr
... CM, Problem mgmt. of Service Now Ability to build integration with third party applications UI actions and policies Operational activities of resolving end user issues related to Service Now ...
Service Now Developer
Philadelphia, PA · On-site
$54.50 - $75/hr
... CM, Problem mgmt. of Service Now Ability to build integration with third party applications UI actions and policies Operational activities of resolving end user issues related to Service Now ...
Help build robust Problem Management practice, ensuring each major incident is analyzed and corrective and preventative activities are identified and followed through * Recommend policies, standards ...
Help build robust Problem Management practice, ensuring each major incident is analyzed and corrective and preventative activities are identified and followed through * Recommend policies, standards ...
Director of IT Service Delivery
Edgewater Park, NJ · On-site
$206K/yr
Help build robust Problem Management practice, ensuring each major incident is analyzed and corrective and preventative activities are identified and followed through * Recommend policies, standards ...
Director of IT Service Delivery
Edgewater Park, NJ · On-site
$206K/yr
Help build robust Problem Management practice, ensuring each major incident is analyzed and corrective and preventative activities are identified and followed through * Recommend policies, standards ...
Technology Lead - Azure Data Factory (ADF) / Azure Data Platform(Only w2)
Philadelphia, PA · On-site
$64 - $83.50/hr
Hands-on experience with Incident, Problem, and Change Management . * Experience performing Root Cause Analysis (RCA) and production issue resolution. * Strong experience managing SLA, MTTR ...
Technology Lead - Azure Data Factory (ADF) / Azure Data Platform(Only w2)
Philadelphia, PA · On-site
$64 - $83.50/hr
Hands-on experience with Incident, Problem, and Change Management . * Experience performing Root Cause Analysis (RCA) and production issue resolution. * Strong experience managing SLA, MTTR ...
Govern change, incident, and problem management processes aligned to ITIL principles. * Oversee RCA and remediation for major incidents across internal and MSP-supported environments. * Manage ...
Govern change, incident, and problem management processes aligned to ITIL principles. * Oversee RCA and remediation for major incidents across internal and MSP-supported environments. * Manage ...
Govern change, incident, and problem management processes aligned to ITIL principles. * Oversee RCA and remediation for major incidents across internal and MSP-supported environments. * Manage ...
Govern change, incident, and problem management processes aligned to ITIL principles. * Oversee RCA and remediation for major incidents across internal and MSP-supported environments. * Manage ...
Manager Network Service Delivery (US)
Mount Laurel, NJ · On-site
$98K - $159K/yr
Drive post-incident reviews, corrective actions, and problem management initiatives to improve service stability. Leadership & People Management * Leads high-performing team through self-awareness ...
Manager Network Service Delivery (US)
Mount Laurel, NJ · On-site
$98K - $159K/yr
Drive post-incident reviews, corrective actions, and problem management initiatives to improve service stability. Leadership & People Management * Leads high-performing team through self-awareness ...
Manager Network Service Delivery (US)
Mount Laurel, NJ · On-site
$98K - $159K/yr
Drive post-incident reviews, corrective actions, and problem management initiatives to improve service stability. Leadership & People Management * Leads high-performing team through self-awareness ...
Manager Network Service Delivery (US)
Mount Laurel, NJ · On-site
$98K - $159K/yr
Drive post-incident reviews, corrective actions, and problem management initiatives to improve service stability. Leadership & People Management * Leads high-performing team through self-awareness ...
... Problem Management Process Work Experience Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often ...
... Problem Management Process Work Experience Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often ...
... Problem Management Process Work Experience Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often ...
... Problem Management Process Work Experience Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often ...
Sr. ServiceNow Developer
$54.50 - $75/hr
... Asset Management, Problem Management, Knowledge Management, Mobility, CMDB and Service Request Management/Service Catalog a plus Qualifications Most Important Skill Years of experience with Fuji ...
Sr. ServiceNow Developer
$54.50 - $75/hr
... Asset Management, Problem Management, Knowledge Management, Mobility, CMDB and Service Request Management/Service Catalog a plus Qualifications Most Important Skill Years of experience with Fuji ...
Problem Manager information
See Clementon, NJ salary details
$35K is the 25th percentile. Wages below this are outliers.
$28.6K - $36.7K
32% of jobs
$36.7K - $44.8K
2% of jobs
$44.8K - $52.9K
11% of jobs
The median wage is $55K / yr.
$52.9K - $61K
22% of jobs
$61K - $69.1K
5% of jobs
$75.7K is the 75th percentile. Wages above this are outliers.
$69.1K - $77.2K
4% of jobs
$77.2K - $85.4K
4% of jobs
$85.4K - $93.5K
5% of jobs
$93.5K - $101.6K
6% of jobs
$101.6K - $109.7K
6% of jobs
$109.7K - $117.8K
2% of jobs
$28.6K
$62.7K
$117.8K
How much do problem manager jobs pay per year?
What are the key skills and qualifications needed to thrive as a problem manager, and why are they important?
To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.
What is the role of a problem manager?
What are the primary challenges a problem manager faces in their day-to-day work?
Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.
What does a problem manager do?
A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.
What is a problem manager?

Management Opportunity - Fast-Track Leadership Career (Remote-AC)
Philadelphia, PA • Remote
Full-time
Medical, Dental, Vision, Life
Posted 24 days ago
Job description
Management Opportunity - Leadership Development Track (Remote)
Fisher Agencies is seeking driven, ambitious individuals who are ready to build a long-term career in leadership. This remote opportunity is designed for those with an entrepreneurial mindset who want to fast-track into management through hands-on training, mentorship, and personal development.
For over 70 years, our organization has built a reputation for developing leaders from within. We proudly serve union members, associations, and working families by providing supplemental benefits that help protect what matters most.
In this role, you will:
- Participate in a structured Leadership Development Program.
- Receive one-on-one coaching and mentorship from experienced leaders.
- Learn how to lead, motivate, and develop a high-performing team.
- Conduct virtual consultations with clients and help them protect their families.
- Build the skills needed to advance into a management position based on performance-not seniority.
We're looking for individuals who are:
- Highly motivated and coachable.
- Goal-oriented with a strong work ethic.
- Excellent communicators who enjoy helping others.
- Driven by personal growth and leadership.
- Ready to build a career with unlimited advancement and earning potential.
If you're looking for more than just a job-if you're looking for a career where your effort determines your success-we'd love to meet you.
Requirements
The ideal candidate is professional, reliable, and motivated to grow. Strong communication skills, a coachable mindset, and an interest in business, finance, sales, or entrepreneurship are important. This role is best suited for individuals who are seeking a performance-driven environment and want their effort to directly impact their income and advancement. Compensation is performance-based with uncapped earning potential.
- High level of motivation and ambition
- Excellent communication and interpersonal skills
- A strong desire to learn and develop leadership skills
- Ability to work effectively both independently and as part of a team
- Prior experience in sales or management is a plus, but not required
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Training & Development
- Work From Home
- Life Insurance (Basic, Voluntary & AD&D)
About Fisher-Gerrish Agencies
Sourced by ZipRecruiter
Industry
Insurance services
Company size
11 - 50 Employees
Headquarters location
South Portland, ME, US
Year founded
1951