REMOTE Agency Supervisor
Newark, NJ · On-site +1
Strong communication skills, including active listening and problem-solving * Ability to learn ... Manage questions and concerns promptly * Expand Outreach: Use networking strategies to grow your ...
Newark, NJ · On-site +1
Strong communication skills, including active listening and problem-solving * Ability to learn ... Manage questions and concerns promptly * Expand Outreach: Use networking strategies to grow your ...
Newark, NJ · On-site +1
Strong communication skills, including active listening and problem-solving * Ability to learn ... Manage questions and concerns promptly * Expand Outreach: Use networking strategies to grow your ...
Newark, NJ · On-site
Strong communication skills, including active listening and problem-solving * Ability to learn ... Manage questions and concerns promptly * Expand Outreach: Use networking strategies to grow your ...
Newark, NJ · On-site
Strong communication skills, including active listening and problem-solving * Ability to learn ... Manage questions and concerns promptly * Expand Outreach: Use networking strategies to grow your ...
Management Opportunity - Leadership Development Track (Remote) Fisher Agencies is seeking driven, ambitious individuals who are ready to build a long-term career in leadership. This remote ...
Management Opportunity - Leadership Development Track (Remote) Fisher Agencies is seeking driven, ambitious individuals who are ready to build a long-term career in leadership. This remote ...
Problem Identification and Management * Lead the lifecycle of problem records from identification through closure. * Analyze recurring incidents, major incidents, and service disruptions to determine ...
Problem Identification and Management * Lead the lifecycle of problem records from identification through closure. * Analyze recurring incidents, major incidents, and service disruptions to determine ...
Problem Identification and Management * Lead the lifecycle of problem records from identification through closure. * Analyze recurring incidents, major incidents, and service disruptions to determine ...
Problem Identification and Management * Lead the lifecycle of problem records from identification through closure. * Analyze recurring incidents, major incidents, and service disruptions to determine ...
Jersey City, NJ · On-site
$59.50 - $79/hr
Azure landing zones, private networking, DNS, firewalls, private endpoints, observability, incident response, problem management, canary health checks, production readiness, and cloud governance
Jersey City, NJ · On-site
$59.50 - $79/hr
Azure landing zones, private networking, DNS, firewalls, private endpoints, observability, incident response, problem management, canary health checks, production readiness, and cloud governance
Jersey City, NJ · On-site
$62.50 - $83/hr
Azure landing zones, private networking, DNS, firewalls, private endpoints, observability, incident response, problem management, canary health checks, production readiness, and cloud governance
Jersey City, NJ · On-site
$62.50 - $83/hr
Azure landing zones, private networking, DNS, firewalls, private endpoints, observability, incident response, problem management, canary health checks, production readiness, and cloud governance
Somerset, NJ · On-site
$1.50/hr
Ability to effectively present information and respond to questions from associates, managers, regulatory agencies, and the general public. * Ability to speak effectively with individuals at all ...
Somerset, NJ · On-site
$1.50/hr
Ability to effectively present information and respond to questions from associates, managers, regulatory agencies, and the general public. * Ability to speak effectively with individuals at all ...
Jersey City, NJ · On-site
$62.50 - $83/hr
... the Problem Manager to diagnose root causes for complex/high impact incident/problem management investigations • Collaborates with Development and Infrastructure teams to understand technical ...
Jersey City, NJ · On-site
$62.50 - $83/hr
... the Problem Manager to diagnose root causes for complex/high impact incident/problem management investigations • Collaborates with Development and Infrastructure teams to understand technical ...
Somerset, NJ · On-site
$1.50/hr
Ability to effectively present information and respond to questions from associates, managers, regulatory agencies, and the general public. * Ability to speak effectively with individuals at all ...
Somerset, NJ · On-site
$1.50/hr
Ability to effectively present information and respond to questions from associates, managers, regulatory agencies, and the general public. * Ability to speak effectively with individuals at all ...
Incident, Problem & Root Cause Management * Govern disciplined incident and problem management practices. * Lead root cause analysis and mandatory postmortems for material incidents. * Track ...
Incident, Problem & Root Cause Management * Govern disciplined incident and problem management practices. * Lead root cause analysis and mandatory postmortems for material incidents. * Track ...
Parsippany, NJ · Remote
$105K - $196K/yr
Own and manage the Problem Management process, ensuring timely root‑cause analysis and long‑term remediation. * Develop, coordinate, and promote effective problem management practices across all ...
Parsippany, NJ · Remote
$105K - $196K/yr
Own and manage the Problem Management process, ensuring timely root‑cause analysis and long‑term remediation. * Develop, coordinate, and promote effective problem management practices across all ...
Hamilton, NJ · On-site
$175K - $200K/yr
Incident, Problem & Root Cause Management * Govern disciplined incident and problem management practices. * Lead root cause analysis and mandatory postmortems for material incidents. * Track ...
Hamilton, NJ · On-site
$175K - $200K/yr
Incident, Problem & Root Cause Management * Govern disciplined incident and problem management practices. * Lead root cause analysis and mandatory postmortems for material incidents. * Track ...
Parsippany, NJ · Remote
$105K - $196K/yr
Own and manage the Problem Management process, ensuring timely rootcause analysis and longterm remediation. * Develop, coordinate, and promote effective problem management practices across all ...
Parsippany, NJ · Remote
$105K - $196K/yr
Own and manage the Problem Management process, ensuring timely rootcause analysis and longterm remediation. * Develop, coordinate, and promote effective problem management practices across all ...
Parsippany, NJ · On-site +1
$105K - $196K/yr
Own and manage the Problem Management process, ensuring timely root-cause analysis and long-term remediation. * Develop, coordinate, and promote effective problem management practices across all ...
Parsippany, NJ · On-site +1
$105K - $196K/yr
Own and manage the Problem Management process, ensuring timely root-cause analysis and long-term remediation. * Develop, coordinate, and promote effective problem management practices across all ...
$120K - $150K/yr
Lead post incident reviews, validate root causes and corrective actions, and partner with problem management teams to prevent recurring service disruptions. Define and monitor service management ...
$120K - $150K/yr
Lead post incident reviews, validate root causes and corrective actions, and partner with problem management teams to prevent recurring service disruptions. Define and monitor service management ...
$120K - $150K/yr
Lead post incident reviews, validate root causes and corrective actions, and partner with problem management teams to prevent recurring service disruptions. Define and monitor service management ...
$120K - $150K/yr
Lead post incident reviews, validate root causes and corrective actions, and partner with problem management teams to prevent recurring service disruptions. Define and monitor service management ...
Edison, NJ · On-site
$130K - $180K/yr
... problem management, change and release management. • Good understanding of ITIL-based service management practices, SLA/KPI tracking, service reporting, and operational governance. • Experience ...
New
Edison, NJ · On-site
$130K - $180K/yr
... problem management, change and release management. • Good understanding of ITIL-based service management practices, SLA/KPI tracking, service reporting, and operational governance. • Experience ...
New
Berkeley Heights, NJ · On-site
$82K - $132K/yr
Lead major incident response and problem management, including executive communication, root-cause leadership, and sustained remediation to prevent recurrence. * Lead client governance and service ...
Berkeley Heights, NJ · On-site
$82K - $132K/yr
Lead major incident response and problem management, including executive communication, root-cause leadership, and sustained remediation to prevent recurrence. * Lead client governance and service ...
Berkeley Heights, NJ · On-site
$82K - $132K/yr
Lead major incident response and problem management, including executive communication, root-cause leadership, and sustained remediation to prevent recurrence. * Lead client governance and service ...
Berkeley Heights, NJ · On-site
$82K - $132K/yr
Lead major incident response and problem management, including executive communication, root-cause leadership, and sustained remediation to prevent recurrence. * Lead client governance and service ...
$34.8K is the 25th percentile. Wages below this are outliers.
$28.4K - $36.5K
32% of jobs
$36.5K - $44.6K
2% of jobs
$44.6K - $52.7K
11% of jobs
The median wage is $54.8K / yr.
$52.7K - $60.7K
22% of jobs
$60.7K - $68.8K
5% of jobs
$75.4K is the 75th percentile. Wages above this are outliers.
$68.8K - $76.9K
4% of jobs
$76.9K - $85K
4% of jobs
$85K - $93K
5% of jobs
$93K - $101.1K
6% of jobs
$101.1K - $109.2K
6% of jobs
$109.2K - $117.3K
2% of jobs
$28.4K
$62.4K
$117.3K
To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.
Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.
A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

Full-time
Medical, Life
Posted 7 days ago