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Problem Manager Jobs in Montana (NOW HIRING)

Lead, Service Management

Helena, MT · On-site

$15.25 - $20/hr

Own and continuously improve service operations, including incident and problem management, plus ... service-health and performance reporting. * Lead the rapid response team for high-severity ...

This role involves managing and supervising nursing departments. Collaborating with nursing leaders ... The role involves facilitating collaborative problem-solving, advocating for resources, promoting ...

This role involves managing and supervising nursing departments. Collaborating with nursing leaders ... The role involves facilitating collaborative problem-solving, advocating for resources, promoting ...

This role involves managing and supervising nursing departments. Collaborating with nursing leaders ... The role involves facilitating collaborative problem-solving, advocating for resources, promoting ...

This role involves managing and supervising nursing departments. Collaborating with nursing leaders ... The role involves facilitating collaborative problem-solving, advocating for resources, promoting ...

This role involves managing and supervising nursing departments. Collaborating with nursing leaders ... The role involves facilitating collaborative problem-solving, advocating for resources, promoting ...

This role involves managing and supervising nursing departments. Collaborating with nursing leaders ... The role involves facilitating collaborative problem-solving, advocating for resources, promoting ...

This role involves managing and supervising nursing departments. Collaborating with nursing leaders ... The role involves facilitating collaborative problem-solving, advocating for resources, promoting ...

This role involves managing and supervising nursing departments. Collaborating with nursing leaders ... The role involves facilitating collaborative problem-solving, advocating for resources, promoting ...

This role involves managing and supervising nursing departments. Collaborating with nursing leaders ... The role involves facilitating collaborative problem-solving, advocating for resources, promoting ...

This role involves managing and supervising nursing departments. Collaborating with nursing leaders ... The role involves facilitating collaborative problem-solving, advocating for resources, promoting ...

Team Manager

Kalispell, MT · On-site

$18.25 - $20.25/hr

... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ... Must have 2 years of retail management experience. Strong organizational and leadership skills and ...

Team Manager

Billings, MT

$18.25 - $20.25/hr

... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ... Must have 2 years of retail management experience. Strong organizational and leadership skills and ...

Team Manager

Helena, MT

$16.75 - $18.50/hr

... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ... Must have 2 years of retail management experience. Strong organizational and leadership skills and ...

Qualifications Must have 5 years of RETAIL management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...

... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ... Must have 5 years of RETAIL management experience. Strong organizational and leadership skills and ...

Must have 5 years of RETAIL management experience. Strong organizational and leadership skills and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...

... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ... Must have 5 years of RETAIL management experience. Strong organizational and leadership skills and ...

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Problem Manager information

See Montana salary details

$25.7K

$56.4K

$106K

How much do problem manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for problem manager in Montana is $56,379.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,700.00 and $77,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a problem manager, and why are they important?

To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.

What is the role of a problem manager?

A problem manager is responsible for identifying, analyzing, and resolving the root causes of incidents to prevent future issues. They work closely with IT teams, utilize problem management tools, and follow ITIL best practices to improve service stability and reduce downtime.

What are the primary challenges a problem manager faces in their day-to-day work?

Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.

What does a problem manager do?

A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

What is a problem manager?

A problem manager is a professional responsible for identifying, analyzing, and resolving the root causes of incidents within an organization’s IT or service environment. They work to prevent recurring issues by implementing solutions and often use ITIL frameworks and tools to manage problem records and coordinate with technical teams.
What job categories do people searching Problem Manager jobs in Montana look for? The top searched job categories for Problem Manager jobs in Montana are:
What cities in Montana are hiring for Problem Manager jobs? Cities in Montana with the most Problem Manager job openings:
Infographic showing various Problem Manager job openings in Montana as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $56,379 per year, or $27.1 per hour.

IT Process Manager - Operations

St. Peter's Health

Helena, MT

Full-time

Re-posted 5 days ago


Job description

Position Location: On-Site, Hybrid, and/or Remote locations will be considered.

The IT Process Manager is responsible for leading and optimizing IT Service Management (ITSM) operations and the end-to-end lifecycle of the organization's technology assets. This role drives operational excellence through effective governance of incident, problem, change, and knowledge management processes while overseeing IT asset management, procurement, vendor relationships, and financial planning. The ideal candidate is a collaborative leader with a strong understanding of ITIL best practices and a proven ability to improve service delivery, operational performance, and business outcomes.

KNOWLEDGE/EXPERIENCE:  

  • 3-5+ years of experience in business, accounting, and financial management or IT service operations.
  • Strong understanding of IT asset lifecycle management, purchasing processes and/or service management processes.
  • Excellent organizational, analytical, and communication skills.
  • Preferred:
    • Experience with IT asset management (ITAM) or service management tools.
    • Knowledge of software licensing, vendor contract management, incident/problem management, or major incident processes.
    • Familiarity with accounting principles related to capitalization and depreciation.

EDUCATION: Bachelor's degree in Information Technology, Business, Finance, or a related field (or equivalent experience).

LICENSE/CERTIFICATION/REGISTRY: ITAM, ITIL, or related certifications.
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