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Prison Call Monitor Jobs (NOW HIRING)

Montana State Prison (MSP) houses more than 1,600 inmates, the majority of whom will return to ... By applying online, you are able to receive updates and monitor the status of your application. To ...

Montana State Prison (MSP) houses more than 1,600 inmates, the majority of whom will return to ... By applying online, you are able to receive updates and monitor the status of your application. To ...

Montana State Prison (MSP) houses more than 1,600 inmates, the majority of whom will return to ... By applying online, you are able to receive updates and monitor the status of your application. To ...

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Prison Call Monitor information

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How much do prison call monitor jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for prison call monitor in the United States is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $20.19 per hour, depending on experience, location, and employer.

What are prison call monitors?

Prison call monitors are professionals responsible for listening to, reviewing, and analyzing phone calls made by inmates within correctional facilities. Their main duties include ensuring that communications comply with facility rules, identifying any potential security threats, and documenting suspicious or prohibited activities. By monitoring calls, they help maintain the safety and security of the institution and assist in investigations as needed.

What are some common challenges faced by Prison Call Monitors in their daily work, and how can they be addressed?

Prison Call Monitors often encounter challenges such as identifying coded language, managing high call volumes, and maintaining focus during repetitive tasks. To address these, monitors rely on ongoing training to recognize patterns, use specialized software for efficient call management, and work closely with correctional staff and investigators to verify suspicious activity. Regular team meetings and support from supervisors also help in managing stress and ensuring accuracy in monitoring.

What are the key skills and qualifications needed to thrive as a Prison Call Monitor, and why are they important?

To thrive as a Prison Call Monitor, you need strong attention to detail, active listening skills, and a high school diploma or equivalent, with some roles requiring prior experience in corrections or law enforcement. Familiarity with call monitoring software, recording systems, and secure database management is typically necessary. Integrity, discretion, and strong communication skills help you handle sensitive information and interact appropriately with inmates and staff. These skills ensure compliance with regulations, maintain security, and support the effective monitoring of inmate communications.

What is the difference between Prison Call Monitor vs Prison Security Officer?

AspectPrison Call MonitorPrison Security Officer
CredentialsBasic security or monitoring certifications, background checksSecurity license, training, background checks
Work EnvironmentMonitoring rooms, control centers, security stationsPrison facilities, patrols, security posts
Employer & IndustryCorrectional facilities, monitoring service providersPrison facilities, law enforcement agencies
Job FocusMonitoring inmate calls, ensuring communication securityMaintaining security, preventing escapes, enforcing rules

While both roles are vital in correctional settings, a Prison Call Monitor primarily focuses on overseeing inmate communications, whereas a Prison Security Officer is responsible for overall security and safety within the facility. The roles often overlap in security protocols but differ in daily duties and specific responsibilities.

More about Prison Call Monitor jobs
What cities are hiring for Prison Call Monitor jobs? Cities with the most Prison Call Monitor job openings:
What states have the most Prison Call Monitor jobs? States with the most job openings for Prison Call Monitor jobs include:
Infographic showing various Prison Call Monitor job openings in the United States as of June 2026, with employment types broken down into 5% As Needed, 79% Part Time, and 16% Contract. Highlights an 85% Physical, and 15% Remote job distribution, with an average salary of $38,576 per year, or $18.5 per hour.
Registered Nurse

Registered Nurse

State of Montana

Deer Lodge, MT • On-site

Other

Posted 28 days ago


State Of Montana rating

8.6

Company rating: 8.6 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

1st of 50 rated states


Job description

REGISTERED NURSE

MONTANA STATE PRISON

DEER LODGE, MT
 

The Montana Department of Corrections (DOC) is creating a safer Montana through Accountability, Rehabilitation and Empowerment. If you want to work making positive changes in your community, the Montana Department of Corrections is the place for you!

Montana State Prison (MSP) houses more than 1,600 inmates, the majority of whom will return to their communities upon release. By contributing to their care and rehabilitation, you can make a meaningful impact that leads to lower recidivism rates and improved long-term outcomes. We invite dedicated professionals to become part of a team committed to making a difference-both within the facility and in communities across Montana.

MSP offers a wide range of programs and services, including a 24-hour medical facility, educational pathways from high school diplomas to university degrees, and diverse work programs that support skill development and reintegration. With more than $700 million in infrastructure projects underway across MSP and other Department of Corrections facilities, we are entering a new era of modern correctional practices and technology. If you're seeking a fulfilling and impactful career, we encourage you to apply and grow with us.

As a Registered Nurse at Montana State Prison, you will play a vital role in the medical management of over 1,600 inmates within a 24-hour infirmary unit. This position encompasses a wide scope of nursing responsibilities, including initial health assessments, triage, sick call services, medication administration, mental health support, urgent and emergent care, chronic disease management, infection control, quality improvement, and discharge/transition planning.

  • RN's spend considerable time walking, bending, kneeling, stretching and standing; they must follow proper body mechanics and procedures for lifting/moving patients. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Corrections Nurses may face hazards from exposure to chemicals and infectious diseases. In addition, nurses in this position must have and maintain sufficient strength, agility and endurance to perform during physical, mental, and emotional situations encountered on the job without compromising their health and well-being.

  • In a correctional environment, all staff receive specific training in the areas of security and correctional procedures and there are many security measures in place. Nurses working in correctional facilities must accept that the fundamental mission of a correctional facility is first and foremost public safety and security. While the delivery of healthcare is an important component of the institutional program, it is not the primary reason that the facility exists.

  • The employee must be able to hear clearly on a telephone and in direct contact with patients and coworkers. The employee must frequently lift and/or move up to 20 pounds and occasionally lift or move 50 lbs.

  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

The hourly rate of this position will increase by $1.00 per hour or 2.5%, whichever is greater, effective July 1, 2026, in accordance with HB13.

The first review of applications will be June 17, 2026. 

QUALIFICATIONS

The knowledge, skills and abilities for this position are typically acquired through a combination of education and experience equivalent to:

  • Associate degree in Nursing.

  • Licensed to practice as an RN in the State of Montana is required. 

Alternative combinations of education and experience will be considered on a case-by-case basis.

BENEFITS

Your service is rewarded with competitive compensation and generous State of Montana Benefits.

State of Montana employment may qualify for student loan forgiveness under the Public Service Loan Forgiveness (PSLF) program.

APPLICATION INSTRUCTIONS

Only online applications are accepted. By applying online, you are able to receive updates and monitor the status of your application.

To initiate an application and be considered, you must attach your resume, cover letter, and mark the attachments as a "Relevant File". In your cover letter, state why you are applying for the position and anything that makes you uniquely qualified. Applications missing required documentation may not be considered.

Successful applicants will be subject to: 

  • Criminal history check

  • Child/patient/offender abuse registries

  • Reference checks

  • Medicaid Fraud Background Check

The Department of Corrections participates in E-Verify to confirm employment eligibility.  After accepting a job offer and completing Form I-9, your information will be submitted to the Department of Homeland Security and Social Security Administration for verification.   For more information about E-Verify, please visit the E-Verify website found here, https://www.e-verify.gov/.

NOTICES

Prison Rape Elimination Act (PREA) -  Any person who has 1) engaged in sexual abuse in a prison, jail, lockup, community confinement facility, juvenile facility, or other institution; 2) been convicted of engaging in or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force, or coercion, or if the victim did not consent or was unable to consent or refuse; or 3) been civilly or administratively adjudicated to have engaged in activity as described in the latter, are not qualified for this position.

Tobacco Free - The use of all tobacco products, including smokeless tobacco products and tobacco substitutes is prohibited in Department of Corrections buildings.  In secure care facilities possession of tobacco products is prohibited.


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