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How much do prison call monitor jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for prison call monitor in the United States is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $20.19 per hour, depending on experience, location, and employer.

What is a prison call monitor?

Prison call monitors are professionals responsible for listening to, reviewing, and analyzing phone calls made by inmates within correctional facilities. Their main duties include ensuring that communications comply with facility rules, identifying any potential security threats, and documenting suspicious or prohibited activities. By monitoring calls, they help maintain the safety and security of the institution and assist in investigations as needed.

What are some common challenges faced by prison call monitors in their daily work, and how can they be addressed?

Prison Call Monitors often encounter challenges such as identifying coded language, managing high call volumes, and maintaining focus during repetitive tasks. To address these, monitors rely on ongoing training to recognize patterns, use specialized software for efficient call management, and work closely with correctional staff and investigators to verify suspicious activity. Regular team meetings and support from supervisors also help in managing stress and ensuring accuracy in monitoring.

What are the key skills and qualifications needed to thrive as a prison call monitor, and why are they important?

To thrive as a Prison Call Monitor, you need strong attention to detail, active listening skills, and a high school diploma or equivalent, with some roles requiring prior experience in corrections or law enforcement. Familiarity with call monitoring software, recording systems, and secure database management is typically necessary. Integrity, discretion, and strong communication skills help you handle sensitive information and interact appropriately with inmates and staff. These skills ensure compliance with regulations, maintain security, and support the effective monitoring of inmate communications.

What is the difference between Prison Call Monitor vs Prison Security Officer?

AspectPrison Call MonitorPrison Security Officer
CredentialsBasic security or monitoring certifications, background checksSecurity license, training, background checks
Work EnvironmentMonitoring rooms, control centers, security stationsPrison facilities, patrols, security posts
Employer & IndustryCorrectional facilities, monitoring service providersPrison facilities, law enforcement agencies
Job FocusMonitoring inmate calls, ensuring communication securityMaintaining security, preventing escapes, enforcing rules

While both roles are vital in correctional settings, a Prison Call Monitor primarily focuses on overseeing inmate communications, whereas a Prison Security Officer is responsible for overall security and safety within the facility. The roles often overlap in security protocols but differ in daily duties and specific responsibilities.

More about Prison Call Monitor jobs
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Prison Call Monitor jobs near you
Infographic showing various Prison Call Monitor job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 77% Full Time, 15% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,576 per year, or $18.5 per hour.

Paramedic -$3500 Sign on Bonus- Fayette Co. Jail

Genesys Health Alliance

Fayetteville, GA • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Job description

We are currently seeking a Full Time Paramedic to join our team at Fayette County Jail located in Fayetteville, Georgia.
We proudly manage our facilities with quality healthcare initiatives and strive to be the innovative and reliable leader in the correctional setting. We partner with our clients to provide quality healthcare, uncompromising standards, guaranteed performance, and unrivaled client satisfaction!
You see, everything that we do is about taking care of people. This not only includes the patients we serve, but the people we employ, and the partners we collaborate with each day. We would love to have you join our team of caring individuals committed to the care of the underserved population.
With over 25 years of correctional experience, GENESYS Health Alliance provides our facilities with quality inmate healthcare. GENESYS Health Alliance is currently serving multiple counties in Georgia and Florida with nursing, physician, mental health, dental, and pharmacy care.
Education:

  • Current Paramedic Certification without disciplinary measures
  • Correctional experience preferred
  • Problem solving skills
  • Computer proficiency required-email, document exchange, excel, etc.
  • Current certification in health care provider basic life support including AED/First Aid
General Duties: (include but not limited to)
  • Triage sick call requests and inmate concerns; refer or schedule needed care in appropriate timeframes and with the appropriate level of care indicated.
  • Provide patient treatments such as blood pressure checks, glucose monitoring, weight checks, nebulizer treatments, etc. as ordered by a licensed medical provider.
  • Perform withdrawal daily evaluations on applicable patients and document as required by policy/procedure.
  • Perform daily rounds and evaluations of patients housed in medical, housed in isolation, or segregation areas.
  • Ensure security of area and medications while administration is occurring; as well as keeping safety top priority.
We offer competitive compensation and comprehensive benefits for our full-time team members including:
  • Health, Dental and Vision insurance plan options
  • Supplemental plans- Life, Cancer, Accident and Short Term disability plans
  • 401(k) matching (after 1 year)
  • Paid holidays
  • PTO- vacation, sick and bereavement
Available shift:
  • 12 hour Shifts
  • 7A-7P (Day Shift)
  • 7P-7A (Night Shift)
Supplemental pay types:
  • Overtime
  • Shift differential
  • Urgent pay
  • Sign on bonus: $ 3,500
Physical setting:
  • Corrections (Jail / Prison / Detention Center)

GENESYS Health Alliance is an EOE/Minorities/Female/Vet/Disability Employer

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