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Prison Call Monitor Jobs (NOW HIRING)

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Tucson, AZ ยท On-site

$51K - $55K/yr

Arizona State Prison Complex (ASPC) - Tucson 10000 South Wilmot Tucson, Arizona 85734 Posting ... Is it in your call to help with spiritual care and counseling to individuals and groups? The ...

CHAPLAIN I

Tucson, AZ

$51K - $55K/yr

Arizona State Prison Complex (ASPC) - Tucson 10000 South Wilmot Tucson, Arizona 85734 Posting ... Is it in your call to help with spiritual care and counseling to individuals and groups? The ...

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Willcox, AZ ยท On-site

$58K/yr

... Prison Complex (ASPC) - Ft. Grant in Wilcox, AZ. This is your call to join the Department of Corrections, Apply NOW! Job Duties: - Analyzes treated water samples - Monitors contaminated levels ...

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Prison Call Monitor information

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How much do prison call monitor jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for prison call monitor in the United States is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $20.19 per hour, depending on experience, location, and employer.

What are prison call monitors?

Prison call monitors are professionals responsible for listening to, reviewing, and analyzing phone calls made by inmates within correctional facilities. Their main duties include ensuring that communications comply with facility rules, identifying any potential security threats, and documenting suspicious or prohibited activities. By monitoring calls, they help maintain the safety and security of the institution and assist in investigations as needed.

What are some common challenges faced by Prison Call Monitors in their daily work, and how can they be addressed?

Prison Call Monitors often encounter challenges such as identifying coded language, managing high call volumes, and maintaining focus during repetitive tasks. To address these, monitors rely on ongoing training to recognize patterns, use specialized software for efficient call management, and work closely with correctional staff and investigators to verify suspicious activity. Regular team meetings and support from supervisors also help in managing stress and ensuring accuracy in monitoring.

What are the key skills and qualifications needed to thrive as a Prison Call Monitor, and why are they important?

To thrive as a Prison Call Monitor, you need strong attention to detail, active listening skills, and a high school diploma or equivalent, with some roles requiring prior experience in corrections or law enforcement. Familiarity with call monitoring software, recording systems, and secure database management is typically necessary. Integrity, discretion, and strong communication skills help you handle sensitive information and interact appropriately with inmates and staff. These skills ensure compliance with regulations, maintain security, and support the effective monitoring of inmate communications.

What is the difference between Prison Call Monitor vs Prison Security Officer?

AspectPrison Call MonitorPrison Security Officer
CredentialsBasic security or monitoring certifications, background checksSecurity license, training, background checks
Work EnvironmentMonitoring rooms, control centers, security stationsPrison facilities, patrols, security posts
Employer & IndustryCorrectional facilities, monitoring service providersPrison facilities, law enforcement agencies
Job FocusMonitoring inmate calls, ensuring communication securityMaintaining security, preventing escapes, enforcing rules

While both roles are vital in correctional settings, a Prison Call Monitor primarily focuses on overseeing inmate communications, whereas a Prison Security Officer is responsible for overall security and safety within the facility. The roles often overlap in security protocols but differ in daily duties and specific responsibilities.

More about Prison Call Monitor jobs
What cities are hiring for Prison Call Monitor jobs? Cities with the most Prison Call Monitor job openings:
What states have the most Prison Call Monitor jobs? States with the most job openings for Prison Call Monitor jobs include:
Infographic showing various Prison Call Monitor job openings in the United States as of July 2026, with employment types broken down into 57% Full Time, 14% Part Time, and 29% Contract. Highlights an 100% In-person job distribution, with an average salary of $38,576 per year, or $18.5 per hour.
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$51K - $55K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 11 days ago


Job description

ARIZONA DEPARTMENT OF CORRECTIONS, REHABILITATION & REENTRY Our mission is to enhance public safety across Arizona through modern, effective correctional practices and meaningful engagements.
The Arizona Department of Corrections, Rehabilitation and Reentry (ADCRR) is committed to creating a safe, secure, and humane correctional system. With public safety top of mind, ADCRR and its more than 8,000 officers and professional staff are driven by a heart for public service and a commitment to deliver perfect effort each day. ADCRR is redefining itself as an agency whose daily work centers on transparency, accountability, and fairness.

CHAPLAIN I
Job Location:
Address: Arizona State Prison Complex (ASPC) - Tucson
10000 South Wilmot
Tucson, Arizona 85734

Posting Details:
Salary: $48,000.00
$51,600.00
$55,200.00
Grade: 17 Closing Date: 7/22/26
Job Summary:
Is it in your call to help with spiritual care and counseling to individuals and groups?
The Arizona Department of Correction, Rehabilitation & Reentry (ADCRR) is seeking a Chaplain I to provide guidance in the religious development of inmates, including counseling inmates and their families regarding religious development, conducting religious services and delivering messages, coordinating volunteer activities by local church and groups at the Arizona State Prison Complex (ASPC) - Tucson.
This is your opportunity to apply, and join the world of the Department Of Corrections!
Job Duties:
-Visits and counsel inmates in their living spaces or other places of routine activity (Work areas, recreation areas, educational areas, etc.) including isolation/detention areas and inmates in protective segregation
-Receives and responds to requests from inmates for special religious services, diets or privileges, evaluating the requests in consideration of religious requirements, policy mandates and institutional demands in conjunction with the supervising chaplain
-Consults and advises Deputy Wardens and the supervising chaplain for direction on appropriate responses to institutional staff, contractors, volunteers, inmates and the public regarding religious issues and questions
-Receives and responds to queries from the public regarding religious programming, privileges, donations and pastoral visits
-Receives information and advises inmate and inmate families regarding deaths and/or serious illnesses and overnight hospitalization of inmate and/or family members
-Advises the supervising chaplain of all religious programming for the unit, evaluating current religious services and determining the need for any changes, expansion or deletions in the service schedule
-Advises the Deputy Warden and security staff on any religious issues that may directly affect the inmates on an assigned unit
-Consults with supervisory chaplain for consistency and continuity with the Department of Corrections, interacts with the religious community on behalf of the institution/agency
-Attends various chaplain's meetings and daily/weekly institutional management meetings as directed
-Conducts religious services and religious studies, memorial services and other services as directed by the supervising chaplain for the benefit of the inmates and/or staff
-Monitors and documents performance and compliance of religious volunteers who are on site to conduct religious services
-May be required to drive on state business
-Performs other duties appropriate to the assignment
Knowledge, Skills & Abilities (KSAs):
Knowledge of:
-Principles and practices of pastoral care and counseling
-Communication techniques
-Public relation techniques
-Religions represented in the inmate population, including major tenets, religious service requirements, religious property requirements and dietary requirements
-Religious publications or holy books pertinent to a variety of religions
-Policies and procedures related to operational security requirements, personal computers and software sufficient to perform daily tasks
-Knowledge of departmental policies as they apply to inmate grooming, litigation, and discipline
Skill in:
-Written and verbal communication
-Interpreting and assimilating information
-Public speaking
-Conflict resolution
-Analyzing complex situation
-Stress management
-Problem solving
-Crisis intervention
-Teaching
-Pastoral counseling
-Interpersonal relations
Ability to:
-Work in a prison setting and provide religious counseling and education to inmates
-Establish solid working relationships
-Communicate effectively
-Resolve conflicts
-Operate a computer
Selective Preference(s):
-A minimum of two (2) years of full-time experience conducting religious services, which include pastoral care, counseling, and teaching
-Minimum of one (1) unit of Clinical Pastoral Education (CPE)
-Journey level + Bachelor's degree from accredited institution
-Clinical level + Master's degree from an accredited seminary or school of theology with a major in religion, Pastoral care, religious counseling or related field and two (2) years supervised pastoral training
Pre-Employment Requirements:
Employment is contingent on the selected applicant passing a background investigation and drug test.
Candidates MUST present proof of license or ordination or certification from their faith group at the time of application.
Candidates MUST present proof of denominational endorsement at time of appointment or within six months of the original hire date.
If this position requires driving or the use of a vehicle as an essential function of the job, then the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver's license, complete all required training, and successfully pass all necessary driver's license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver's license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).
In an effort to maintain a safe environment, all employees are required to take a Tuberculosis (TB) test during their New Employee Orientation and every year thereafter.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits:
We offer an excellent and affordable comprehensive benefits package to meet the needs of our employees:
- Vacation and sick days with 10 paid holidays per year
- Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
- Robust and affordable insurance plan to include medical, dental, life, short-term and long-term disability options
- Exceptional retirement program
- Optional employee benefits such as deferred compensation plans, credit union membership, and a wellness program
- An incentivized commuter club and public transportation subsidy program
Learn more about the Paid Parental Leave program here . For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Retirement:
Positions in this classification participate in the Arizona State Retirement System (ASRS).
Enrollment eligibility will become effective after 27 weeks of employment.
Current ADCRR Employees: Consult with your respective Human Resources Liaison if you are in a different retirement plan than the one indicated above.
Contact Us:
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 255-2430. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.