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Prison Call Monitor Jobs in Raleigh, NC (NOW HIRING)

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Prison Call Monitor information

See Raleigh, NC salary details

$11

$18

$22

How much do prison call monitor jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for prison call monitor in Raleigh, NC is $18.03, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $19.62 per hour, depending on experience, location, and employer.

What is a prison call monitor?

Prison call monitors are professionals responsible for listening to, reviewing, and analyzing phone calls made by inmates within correctional facilities. Their main duties include ensuring that communications comply with facility rules, identifying any potential security threats, and documenting suspicious or prohibited activities. By monitoring calls, they help maintain the safety and security of the institution and assist in investigations as needed.

What are some common challenges faced by prison call monitors in their daily work, and how can they be addressed?

Prison Call Monitors often encounter challenges such as identifying coded language, managing high call volumes, and maintaining focus during repetitive tasks. To address these, monitors rely on ongoing training to recognize patterns, use specialized software for efficient call management, and work closely with correctional staff and investigators to verify suspicious activity. Regular team meetings and support from supervisors also help in managing stress and ensuring accuracy in monitoring.

What are the key skills and qualifications needed to thrive as a prison call monitor, and why are they important?

To thrive as a Prison Call Monitor, you need strong attention to detail, active listening skills, and a high school diploma or equivalent, with some roles requiring prior experience in corrections or law enforcement. Familiarity with call monitoring software, recording systems, and secure database management is typically necessary. Integrity, discretion, and strong communication skills help you handle sensitive information and interact appropriately with inmates and staff. These skills ensure compliance with regulations, maintain security, and support the effective monitoring of inmate communications.

What is the difference between Prison Call Monitor vs Prison Security Officer?

AspectPrison Call MonitorPrison Security Officer
CredentialsBasic security or monitoring certifications, background checksSecurity license, training, background checks
Work EnvironmentMonitoring rooms, control centers, security stationsPrison facilities, patrols, security posts
Employer & IndustryCorrectional facilities, monitoring service providersPrison facilities, law enforcement agencies
Job FocusMonitoring inmate calls, ensuring communication securityMaintaining security, preventing escapes, enforcing rules

While both roles are vital in correctional settings, a Prison Call Monitor primarily focuses on overseeing inmate communications, whereas a Prison Security Officer is responsible for overall security and safety within the facility. The roles often overlap in security protocols but differ in daily duties and specific responsibilities.

What are popular job titles related to Prison Call Monitor jobs in Raleigh, NC? For Prison Call Monitor jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Prison Call Monitor jobs in Raleigh, NC look for? The top searched job categories for Prison Call Monitor jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Prison Call Monitor jobs? Cities near Raleigh, NC with the most Prison Call Monitor job openings:
Prison Call Monitor jobs near you
Infographic showing various Prison Call Monitor job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 77% Full Time, 15% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,499 per year, or $18 per hour.

Charge Nurse - Urgent Care (Night) CPHC

North Carolina

Raleigh, NC • On-site

$62K - $102K/yr

Other

Medical, Retirement, PTO

Re-posted 8 days ago

Job description

COO - OPS - Institutions Operations

Charge Nurse (S)

This position is located at Central Prison, which is a close-custody prison housing male offenders. Central Prison Healthcare Complex serves as the hub for healthcare for the male inmate population. The facility is designed to house a maximum capacity of 1318 offenders. The Charge/Lead Nurse provides professional nursing care/treatment to patients in accordance with medical protocols in a supervisory capacity. Employees in this role are responsible for managing and supervising daily nursing care on an assigned shift or assigned area, or in a preceptor role, coordinating all licensed and non-licensed staff. Work includes conducting needs assessments, developing, implementing, and evaluating treatment plans, and providing patient care and education to offenders in a state correctional facility. Position requires sick call assessments. medication administration, phlebotomy sticks, transcribing MD/PA orders, patient education, thorough medical documentation, monitoring, and treatment of communicable diseases, and responding to emergencies.

Salary Range: $62,044.00 - $102,371.00

The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

  • Demonstrated knowledge of basic nursing principles and techniques, including physical assessments, clinical judgments, treatment planning, and evaluation.

The position will be the Charge/Lead RN and may be required to work any shift, based on the current needs of the institution. to include weekends and holidays, with limited clinical supervision.

Shift: 5:45p - 6:15a (12-hour shifts) Rotate 36/48

Compensation and Benefits: The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.

Application Process Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.

  • Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
  • Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application to support your answers.
  • If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 11:59 PM on the night before closing date.
  • Applicants may be subject to a criminal background check.
  • The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape." Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Adult Correction: PREA Hiring and Promotion Prohibitions (Download PDF reader) (Download PDF reader).
  • Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. The hiring process may take several weeks.
  • Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application.

Veterans' and National Guard Preference

  • Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
  • Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.
  • Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, NCDAC will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

Minimum Education and Experience

Licensed to practice as a Registered Nurse in the State of North Carolina, with one year of nursing experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

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