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Principle Choice Solutions Jobs (NOW HIRING)

Switchboard Operator

Boyers, PA · On-site

$16.25 - $20.75/hr

PRINCIPLE CHOICE SOLUTIONS Switchboard Operator POSITION PURPOSE The Switchboard Operator serves as the primary point of contact for incoming calls to a federal customer and is responsible for ...

Switchboard Operator

Boyers, PA · On-site

$16.25 - $20.75/hr

PRINCIPLE CHOICE SOLUTIONS Switchboard Operator POSITION PURPOSE The Switchboard Operator serves as the primary point of contact for incoming calls to a federal customer and is responsible for ...

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Principle Choice Solutions information

What types of projects do team members at Principle Choice Solutions typically work on, and how is cross-functional collaboration structured?

At Principle Choice Solutions, team members often engage in projects focused on business process optimization, IT solutions implementation, and client-specific consulting challenges. The work environment encourages collaboration across departments such as project management, technical development, and client services. Team structures are usually matrix-based, allowing employees to contribute their expertise to multiple projects simultaneously and learn from colleagues in different disciplines. Regular meetings and open communication channels foster a collaborative culture and ensure alignment with client goals.

What are the key skills and qualifications needed to thrive as a principal solutions architect, and why are they important?

To thrive as a Principal Solutions Architect, you need deep expertise in systems architecture, software development, and solution design, often backed by a degree in computer science or engineering. Mastery of cloud platforms (such as AWS, Azure, or Google Cloud), architecture frameworks, and relevant certifications like AWS Certified Solutions Architect are typically expected. Strategic thinking, strong leadership, and excellent communication skills set outstanding architects apart in this role. These skills are crucial to designing scalable solutions, aligning technology with business goals, and leading teams to deliver successful projects.

What is the difference between Principle Choice Solutions vs Network Administrator?

AspectPrinciple Choice SolutionsNetwork Administrator
Required CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like PMP or Six Sigma are commonRequires a bachelor's degree in computer science, information technology, or related field; certifications like CompTIA Network+, Cisco CCNA are common
Work EnvironmentPrimarily office-based, focusing on project management, strategic planning, and client interactionsPrimarily office or data center-based, focusing on network setup, maintenance, and troubleshooting
Employer & Industry UsageUsed across various industries including consulting, finance, and healthcare for process improvementUsed mainly in IT, telecommunications, and large organizations managing network infrastructure

Principle Choice Solutions professionals focus on strategic management and process optimization, while Network Administrators handle technical network infrastructure. Both roles require specialized certifications and work in office environments, but their core responsibilities differ significantly.

What do Principle Choice Solutions do?

Principle Choice Solutions is a company that provides consulting and technology services to help organizations improve decision-making processes and operational efficiency. Employees in related roles may work with data analysis, project management, and client collaboration to deliver tailored solutions. The company often seeks professionals with skills in problem-solving, communication, and industry-specific tools.

What is Principle Choice Solutions and what services does the company provide?

Principle Choice Solutions is a consulting and business process outsourcing company that offers a range of services to organizations, including IT solutions, customer support, healthcare consulting, and project management. The company helps clients improve their operational efficiency, streamline processes, and implement innovative technology solutions. Principle Choice Solutions works with clients across various industries to deliver tailored strategies that address specific business challenges.
What cities are hiring for Principle Choice Solutions jobs? Cities with the most Principle Choice Solutions job openings:
What states have the most Principle Choice Solutions jobs? States with the most job openings for Principle Choice Solutions jobs include:
What job categories do people searching Principle Choice Solutions jobs look for? The top searched job categories for Principle Choice Solutions jobs are:
Infographic showing various Principle Choice Solutions job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Customer Service Representative - October 2026 Start - Inbound Only

Principle Choice Solutions

Remote

$21.94/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago


Job description

Join Our Team

Principle Choice Solutions (PCS) is looking for friendly, motivated individuals to help support Veterans through our inbound call center. If you enjoy helping others and want to grow your career in a supportive environment, we want to hear from you! This is a fully remote opportunity! What You Can Expect from Us:

  • Competitive pay: $21.94/hour = $17.01/hourly rate of pay + $4.93/ hour Health and Wellness Benefit (is available up to 40 hours per week)
  • Remote Role: You can work from home!
  • Full time employment with a set schedule that will include working on evenings, weekends, and holidays during the Central Time zone
  • Comprehensive health, dental, and vision.
  • Paid time off, paid sick time
  • 401(k) with employer matching
  • Tuition assistance and employee support programs
  • Paid training and all equipment provided
  • Opportunities for advancement
  • Friendly, business casual work environment

What You'll Do:

  • Answer incoming calls and assist customers with their questions.
  • Provide excellent service with a positive and understanding approach.
  • Document call details in our systems.
  • Solve problems and help customers find solutions.
  • Work with a variety of people and build positive relationships.
  • And other tasks, as needed.

What You'll Need:

  • U.S. citizenship (work sponsorship not available)
  • Two forms of valid ID (one must be a REAL ID or U.S. passport)
  • Ability to obtain and pass a VA government background check
  • Great communication skills and a desire to help others
  • Ensure end-of-day coverage by remaining on duty until all calls in the queue are resolved. (This may require staying beyond the scheduled shift for team members assigned to closing shifts and may result in overtime.)
  • Attention to detail and reliable flexibility to work solo and on a team
  • Preferred 1 year of call center experience
  • General office skills and knowledge of standard office computer equipment

Machines and Equipment: The incumbent must be able to effectively operate the current computer system, telephone system, and other office machines such as copier and fax machines. Physical Activity: The incumbent must be able to finger, grasp, feel, see, sit, hear, and speak. This position is sedentary in nature with minimal lifting requirements. Working Conditions: The incumbent works in a remote office environment that is not substantially exposed to adverse environmental conditions such as heat, cold, or extreme noise. Routine periods of being on the phone utilizing a headset, sitting and data keying are required. Security and privacy training will be provided as part of this role to protect the confidentiality, integrity and availability of PCS' employee and customer data PCS is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We will never ask applicants to send money, cash checks, purchase equipment, or provide payment information during the hiring or onboarding process. If you receive such a request from someone claiming to represent our company, it is fraudulent. Please report suspicious messages to HR@principlechoice.com.