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Pride Center Jobs in Michigan (NOW HIRING)

Call Center Agent

Roseville, MI ยท On-site

$15 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Call Center Agents at Clementine provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible experience ...

Center Medical Director

Kalamazoo, MI ยท On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Center Medical Director We're building a world of health around every individual -- shaping a more ... We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our ...

If you enjoy technology, thrive in a structured environment, and take pride in precision, we'd love ... Perform daily data center processing and scheduled system operations. * Monitor system activity ...

Full Time Call Center Representative

Roseville, MI ยท On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We pride ourselves on our supportive, compassionate, and collaborative environment, where teamwork and exceeding client expectations are paramount. If you possess excellent communication skills and ...

CALL CENTER Agent

Rochester, MI ยท On-site

$15 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We need candidates who take pride in their work and have experience working through problems effectively in a team atmosphere. Call Center Agent Job Summary You will answer incoming calls from ...

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Pride Center information

What is a Pride Center?

A Pride Center is a community resource center dedicated to supporting LGBTQ+ individuals and allies. These centers often provide a safe space, offer counseling, educational programs, support groups, and advocacy services. They may also host events to celebrate LGBTQ+ identities and foster inclusion. Pride Centers can be found on college campuses, in local communities, and sometimes offer virtual resources as well. Their goal is to promote acceptance, health, and well-being for LGBTQ+ people.

What are some common challenges faced by staff working at a Pride Center, and how can they effectively navigate them?

Staff at Pride Centers often encounter challenges such as supporting individuals who are experiencing crisis, managing diverse community needs, and fostering an inclusive environment for all LGBTQ+ identities. It can also be demanding to balance administrative responsibilities with outreach and advocacy work. Effective navigation of these challenges involves ongoing cultural competency training, strong communication skills, and active collaboration with both internal teams and external community partners. Building supportive relationships within the team and accessing mental health resources can also help staff maintain resilience and provide high-quality service.

What are the key skills and qualifications needed to thrive as a Pride Center director, and why are they important?

To thrive as a Pride Center Director, you need expertise in program management, community outreach, and knowledge of LGBTQ+ issues, often supported by a degree in social work, counseling, or a related field. Familiarity with grant writing software, data management systems, and event planning platforms is typically required. Strong leadership, cultural competency, and excellent interpersonal skills help build trust and foster inclusive environments. These skills are crucial for effectively serving the LGBTQ+ community, managing resources, and advocating for positive social change.
Infographic showing various Pride Center job openings in Michigan as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Contact Center Representative I

Marshall Community Credit Union

Marshall, MI โ€ข On-site

$17 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 26 days ago


Job description

Description:

MCCU is looking for a Contact Center Representative I to join our Member Experience team. This role is the first voice members hear when they call in, and what they need can range from a quick balance question to setting up a wire transfer to navigating a debit card issue.


Day to day, you'll handle inbound calls and process a full range of member transactions, things like account maintenance, ACH and payroll setup, stop payments, check ordering, and eServices enrollment. You'll troubleshoot digital access issues, help members get the most out of MCCU's products and services, and look for natural opportunities to point them toward something that genuinely fits their financial goals. You'll also play a real role in protecting our members, staying alert to signs of fraud or elder financial exploitation and knowing how to escalate when something doesn't look right.


This job rewards people who like working through a clear process, one step at a time, and who take real pride in getting the details right. You'll spend time learning our systems and procedures, and then applying that knowledge consistently, call after call. If you'd rather master a steady set of responsibilities than constantly switch gears, you'll likely find this role satisfying.


You'll be working alongside a cooperative team that values dependability over competition, in a contact center environment where the phone and the computer are your main tools all day.


What is in it for you? MCCU offers staff a competitive wage, great employee benefits (medical/dental/vision/life/AD&D/disability), a generous 401k match, and the opportunity to grow as a person and in the organization. We are a welcoming and accepting group of community focused individuals. MCCU gives to community organizations, pays staff to volunteer locally, and encourages community involvement.

Requirements:
  • High school diploma or equivalent
  • 1 to 3 years of contact center experience is required, ideally in a financial institution. Candidates without prior contact center experience will not be considered for this position.
  • Comfort and familiarity with standard office technology and willingness to learn core banking platforms
  • Strong verbal communication skills with a professional, member-first approach
  • Ability to follow established procedures closely and maintain accurate records
  • Awareness of fraud indicators and willingness to follow established escalation procedures

Marshall Community Credit Union is an Equal Opportunity Employer. We do not discriminate on the basis of any protected class, including age, disability, veteran status, or any other protected characteristic in accordance with applicable state and federal laws.