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Premium Service Representative Jobs (NOW HIRING)

Customer Service Representative

Morris, MN ยท On-site

$15.25 - $20.75/hr

As a Customer Service Representative (CSR) at Dacotah Bank, you connect with our customers to build ... Dental Insurance - Dacotah Bank pays 100% of the premium for individual or family coverage

Customer Service Representative

Miami, FL ยท On-site

$15.25 - $20.75/hr

The Role As a Customer Service Representative, you will be responsible for delivering a premium customer experience on every call. Through direct outbound outreach, you will assist customers with ...

Customer Service Representative

Morris, MN ยท On-site

$15.25 - $20.75/hr

As a Customer Service Representative (CSR) at Dacotah Bank, you connect with our customers to build ... Dental Insurance - Dacotah Bank pays 100% of the premium for individual or family coverage

Customer Service Representative

Morris, MN ยท On-site

$15.25 - $20.75/hr

As a Customer Service Representative (CSR) at Dacotah Bank, you connect with our customers to build ... Dental Insurance - Dacotah Bank pays 100% of the premium for individual or family coverage

Customer Service Representative

$16.50 - $22.25/hr

With a wealth of experience in delivering top-notch steel buildings, we prioritize offering premium ... Previous experience as a Customer Service Representative or similar position. * Excellent computer ...

Customer Service Representative

$16.50 - $22.25/hr

With a wealth of experience in delivering top-notch steel buildings, we prioritize offering premium ... Previous experience as a Customer Service Representative or similar position. * Excellent computer ...

Generalist CSR

New Haven, OH ยท On-site

$55K/yr

CSR / Junior Producer Hybrid Job Summary Seeking a dedicated and adaptable Customer Service ... Base salary up to $50,000 + commissions on new business (2% of agency premium, paid one time)

... representation, sales, partnerships, hospitality, merchandise, venue management, and content ... Check on suites and clubs throughout events to ensure a high level of gust service * Maintaining ...

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Premium Service Representative information

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$12

$23

$39

How much do premium service representative jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for premium service representative in the United States is $23.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

What is the difference between Premium Service Representative vs Customer Service Representative?

AspectPremium Service RepresentativeCustomer Service Representative
CredentialsTypically requires relevant customer service experience, sometimes certifications in communication or product knowledgeUsually requires basic customer service experience, with or without certifications
Work EnvironmentOften in call centers, client-facing roles, or specialized support teamsCommonly in call centers, retail, or support desks
Employer & Industry UsageUsed in industries like telecommunications, finance, and tech for premium support rolesWidely used across various industries for general customer support

The Premium Service Representative typically handles high-value clients and offers specialized, priority support, whereas the Customer Service Representative provides general support to a broader customer base. The roles overlap in work environment and required skills but differ mainly in the level of service and client focus.

What are Premium Service Representatives?

Premium Service Representatives are customer service professionals who specialize in assisting high-value or VIP clients, often in industries like hospitality, travel, finance, or sports and entertainment. They provide personalized support, handle complex inquiries, and ensure a superior experience for premium customers. Their responsibilities may include managing reservations, resolving issues quickly, and offering tailored recommendations. Premium Service Representatives are expected to demonstrate excellent communication skills and a deep understanding of their clients' needs.

What are some common challenges Premium Service Representatives face when managing high-value client accounts?

Premium Service Representatives often encounter the challenge of balancing personalized service with efficiency, as high-value clients expect prompt, tailored solutions. Handling complex requests or resolving sensitive issues requires excellent communication and problem-solving skills. Additionally, representatives must stay updated on premium offerings and policies to provide accurate information and maintain strong relationships with clients. Successful professionals in this role are proactive, detail-oriented, and comfortable working collaboratively with other departments to deliver seamless service.

What are the key skills and qualifications needed to thrive as a Premium Service Representative, and why are they important?

To thrive as a Premium Service Representative, you need strong customer service abilities, attention to detail, and experience in hospitality or client relations, often supported by a high school diploma or equivalent. Familiarity with CRM software, reservation systems, and point-of-sale technology is typically required. Excellent interpersonal skills, problem-solving abilities, and the capacity to remain calm under pressure help professionals excel in this role. These skills are crucial for delivering high-quality, personalized service and ensuring customer satisfaction in premium settings.
What states have the most Premium Service Representative jobs? States with the most job openings for Premium Service Representative jobs include:
Infographic showing various Premium Service Representative job openings in the United States as of July 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $47,911 per year, or $23 per hour.
Customer Service Representative

Customer Service Representative

Dacotah Banks

Morris, MN โ€ข On-site

$15.25 - $20.75/hr

Full-time

Medical, Dental, Retirement, PTO

Posted yesterday


Job description

As a Customer Service Representative (CSR) at Dacotah Bank, you connect with our customers to build trusted relationships and help them achieve their financial goals.ย  In this role, you will be assisting customers with general banking transactions such as deposits, withdrawals, loan payments, and inquiries. Our Customer Service Representativeโ€™s also receive useful skills and development on the job, allowing them to promote to higher levels and complete more complex activities such as opening and maintaining deposit accounts for consumers and businesses. The ideal candidate is someone who is organized, self-motivated and productive, having a high level of attention to detail and, most importantly, can provide exceptional customer service to our customers.

Dacotah Bank invests deeply in the communities we serve, and also in our employees and their families โ€“ personally, professionally, and financially. As a Customer Service Representative, you will gain valuable training and development in multiple aspects of your role that will help you grow your career and open doors for advancement. Dacotah Bank is a family-friendly community bank with both a rich history and a sharp vision for the future โ€“ thatโ€™s why itโ€™s good to be in Dacotah Territory.

Essential Functions

  • World Class Customer Service
  • Develop Customer Relationships
  • Manages Retail Transactions
  • Deposit Products and Services
  • Access to Other Products and Services

Experience, Skills, and Qualifications

  • Cash handling, customer service, sales, and/or banking experience is preferred
  • Excellent interpersonal skills; able to communicate both in person and over the phone
  • Detail-oriented and thorough, with a focus on accuracy
  • Self-motivated, with an aptitude & willingness to learn and utilize various software applications
  • Must be 18 years of age or older
  • High school diploma/GED required (Associate degree in a business-related field preferred)
  • Bilingual speakers, fluent in Spanish and English preferred

We offer the opportunity for career growth and development in a professional and pleasant working environment. We offer a competitive salary and exceptional benefits package including:

  • Health Insurance โ€“ Dacotah Bank pays 100% of the premium for individual or family coverage
  • Dental Insurance โ€“ Dacotah Bank pays 100% of the premium for individual or family coverage
  • Generous paid vacation and sick time + 11 paid Holidays
  • 401(K) โ€“ dollar for dollar match up to 3% of compensation + annual retirement contribution eligibility
  • Annual wellness reimbursement program
  • Annual Dacotah Gear allowance
  • Birthday day off
  • Additional perks and benefits