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Premium Service Manager Jobs (NOW HIRING)

LPL Financial

SVP, Premium Service

Fort Mill, SC · On-site

Help shape the future of advisor service at one of the nation's leading independent wealth management firm. As SVP, Premium Service , you will lead a high-performing organization focused on ...

LPL Financial

SVP, Premium Service

Fort Mill, SC · On-site

Help shape the future of advisor service at one of the nation's leading independent wealth management firm. As SVP, Premium Service , you will lead a high-performing organization focused on ...

ASM Global

Premium Services Manager

Fishers, IN · On-site

POSITION: Premium Services Manager DEPARTMENT: Food & Beverage REPORTS TO: Director of Food ... Effectively communicates menu offerings, event details, ordering deadlines, and service ...

ASM Global

Premium Services Manager

Fishers, IN · On-site

Premium Services Manager DEPARTMENT: Food& Beverage REPORTSTO: Directorof Food & Beverage FLSA ... Effectively communicates menu offerings, event details, ordering deadlines, and service ...

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How much do premium service manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for premium service manager in the United States is $69,971.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $80,500.00 per year, depending on experience, location, and employer.

What is the difference between Premium Service Manager vs Customer Service Manager?

AspectPremium Service ManagerCustomer Service Manager
CredentialsRelevant certifications, industry experienceRelevant certifications, industry experience
Work EnvironmentHigh-end client interactions, premium service deliveryGeneral customer support, service team management
Employer & IndustryLuxury brands, high-end service providersRetail, telecom, hospitality sectors
Search & Comparison IntentUnderstanding premium service roles, career optionsGeneral customer service roles, management

The Premium Service Manager focuses on delivering high-end, personalized services to affluent clients within luxury or specialized industries, often requiring specific certifications and experience. In contrast, the Customer Service Manager oversees broader customer support teams across various sectors, focusing on overall customer satisfaction. While both roles involve client interaction and team management, the Premium Service Manager emphasizes premium client experiences and specialized service delivery.

What is a Premium Service Manager?

A Premium Service Manager is a professional responsible for overseeing high-level customer service operations, ensuring client satisfaction, and managing premium or VIP accounts. They often coordinate with support teams, develop service strategies, and utilize customer relationship management (CRM) tools to deliver personalized service. Strong communication, leadership skills, and industry knowledge are essential for this role.

What cities are hiring for Premium Service Manager jobs?

Cities with the most Premium Service Manager job openings:

What states have the most Premium Service Manager jobs?

States with the most job openings for Premium Service Manager jobs include:

What job categories do people searching Premium Service Manager jobs look for?

The top searched job categories for Premium Service Manager jobs are:

Premium Service Manager jobs near you
Infographic showing various Premium Service Manager job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $69,971 per year, or $33.6 per hour.

Title Premium Service Manager | Full-Time | The Truth - Music Venue

Nashville, TN • On-site

Oak View Group
See more jobs at Oak View Groupexternal

$60K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago

Job description

Premium Service Manager | Full-Time | The Truth - Music Venue
Location US-TN-Nashville
Job Post Information* : Posted Date 3 weeks ago(7/28/2026 4:56 PM)
Job ID 2026-33512
Category Food & Beverage Management
Type Regular Full-Time
Location : Location US-TN-Nashville
Job Post Information* : External Company Name Oak View Group
Job Post Information* : External Company URL https://www.oakviewgroup.com/
Location : Postal Code 37203
Location : Address 440 Chestnut St.
Job Post Information* : Post End Date 10/30/2026
Overview

The Premium Service Manager is responsible for overseeing all premium hospitality operations at Truth Music Venue, including VIP clubs, suites, lounges, and other premium seating areas. This position ensures exceptional guest service while managing premium service staff, coordinating event operations, and maintaining company service standards. The Premium Service Manager works closely with the Food & Beverage Director and other venue leaders to deliver a seamless guest experience during concerts, private events, and special functions.

This role pays an annual salary of $60,000-$75,000 and is bonus eligible.

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

This position will remain open until October 30, 2026.

Responsibilities
  • Manage the day-to-day operations of all premium hospitality areas, including suites, VIP lounges, and club spaces.
  • Lead, train, coach, and supervise premium service staff, including supervisors, servers, bartenders, runners, and support staff.
  • Ensure premium guests receive outstanding service before, during, and after events.
  • Coordinate staffing, scheduling, and floor assignments based on event needs.
  • Conduct pre-event meetings and communicate service expectations to staff.
  • Monitor service throughout events and quickly resolve guest concerns.
  • Work closely with culinary, concessions, and operations teams to ensure smooth event execution.
  • Maintain high standards for food and beverage presentation, cleanliness, and guest experience.
  • Assist with inventory control, ordering, and management of premium service supplies.
  • Ensure compliance with responsible alcohol service policies, health regulations, and company procedures.
  • Help manage labor costs and operate within department budgets.
  • Prepare event reports and communicate operational feedback to leadership.
  • Foster a positive, professional, and team-oriented work environment.
Qualifications
  • 3-5 years of hospitality or food and beverage management experience, preferably in premium hospitality, entertainment venues, hotels, stadiums, arenas, or catering operations.
  • Previous supervisory or management experience required.
  • Strong leadership and team development skills.
  • Excellent customer service, communication, and conflict-resolution abilities.
  • Experience managing staff in a fast-paced, high-volume environment.
  • Knowledge of food and beverage service standards and responsible alcohol service practices.
  • Strong organizational and time management skills with the ability to manage multiple priorities.
  • Proficiency with Microsoft Office and point-of-sale systems preferred.
  • Ability to work evenings, weekends, holidays, and event schedules.
  • Ability to stand and walk for extended periods and occasionally lift heavy objects.
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