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Chevron Customer Service Jobs (NOW HIRING)

Casa de Fruta

Sales Associate - Chevron

Hollister, CA · On-site

$17.50 - $19.50/hr

To provide excellent customer service to our customers. Responsibilities/Duties/Functions/Tasks ... Meet or exceed Chevron's customer service standards * Assist in floor moves, merchandising, and ...

Casa de Fruta

Sales Associate - Chevron

Hollister, CA · On-site

$17.50 - $19.50/hr

To provide excellent customer service to our customers. Responsibilities/Duties/Functions/Tasks ... Meet or exceed Chevron's customer service standards * Assist in floor moves, merchandising, and ...

Chevron

Customer Service Representative

Indio, CA

$16.50 - $22.25/hr

Job Opportunity At Chevron Stations Inc (CSI) At Chevron Stations Inc (CSI), we sell gasoline and ... Provide exceptional guest service. Be courteous, always greet and thank all customers while making ...

Chevron

Customer Service Representative

Foothill Ranch, CA

$16.50 - $22.50/hr

Job Opportunity At Chevron Stations Inc (CSI) At Chevron Stations Inc (CSI), we sell gasoline and ... Provide exceptional guest service. Be courteous, always greet and thank all customers while making ...

Chevron

Customer Service Representative

Newport Coast, CA · On-site

$17 - $23.25/hr

Job Opportunity At Chevron Stations Inc (CSI) At Chevron Stations Inc (CSI), we sell gasoline and ... Provide exceptional guest service. Be courteous, always greet and thank all customers while making ...

Chevron

Customer Service Representative

Olympia, WA

$17 - $23/hr

Chevron Stations Inc (CSI) Job Opportunity At Chevron Stations Inc (CSI), we sell gasoline and ... Provide exceptional guest service. Be courteous, always greet and thank all customers while making ...

Chevron

Customer Service Representative

Homeland, CA

$16.75 - $22.75/hr

Chevron Stations Inc (CSI) Job Opportunity At Chevron Stations Inc (CSI), we sell gasoline and ... Provide exceptional guest service. Be courteous, always greet and thank all customers while making ...

Chevron

Customer Service Representative

Hood, CA · On-site

$17 - $23.25/hr

Job Opportunity At Chevron Stations Inc (CSI) At Chevron Stations Inc (CSI), we sell gasoline and ... Provide exceptional guest service. Be courteous, always greet and thank all customers while making ...

Chevron

Customer Service Representative

La Puente, CA · On-site

$16.25 - $22/hr

Job Opportunity at Chevron Stations Inc (CSI) At Chevron Stations Inc (CSI), we sell gasoline and ... Provide exceptional guest service. Be courteous, always greet and thank all customers while making ...

Chevron

Customer Service Representative

San Pablo, CA · On-site

$18 - $24.50/hr

Job Opportunity At Chevron Stations Inc (CSI) At Chevron Stations Inc (CSI), we sell gasoline and ... Provide exceptional guest service. Be courteous, always greet and thank all customers while making ...

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Chevron Customer Service information

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How much do chevron customer service jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for chevron customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a customer service representative at a gas station?

A customer service representative at a gas station is responsible for assisting customers with fueling, processing payments, and providing information about products and services. They often handle cash register operations, maintain cleanliness, and ensure a positive customer experience. Strong communication skills and basic math knowledge are important for this role.

What does a Chevron Customer Service representative do?

A Chevron Customer Service representative assists customers with inquiries related to Chevron’s products, services, and locations. Their responsibilities include answering questions about fuel, payment options, and loyalty programs, as well as resolving issues such as billing concerns or service complaints. They may work in-person at Chevron stations or remotely via phone, email, or online chat. Ultimately, their role is to ensure customer satisfaction and provide a positive experience for Chevron’s clients.

Is Chevron a good company to work for?

Chevron Customer Service roles typically involve assisting customers, handling inquiries, and using communication skills. The company offers competitive pay, benefits, and opportunities for advancement, making it a generally stable employer in the energy sector.

What are some common challenges Chevron Customer Service representatives face, and how can they effectively manage them?

Chevron Customer Service representatives often handle a wide range of inquiries, from billing questions to technical issues with fuel cards or loyalty programs. A common challenge is resolving customer concerns efficiently while maintaining a positive attitude, especially during busy periods or when dealing with dissatisfied customers. Effective communication, patience, and strong problem-solving skills are essential for managing these situations. Representatives benefit from ongoing training, clear escalation processes, and collaborative team support to ensure both customer satisfaction and professional growth.

What is the difference between Chevron Customer Service vs Chevron Sales Representative?

AspectChevron Customer ServiceChevron Sales Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; sales experience preferred
Work EnvironmentRetail locations, call centers, or corporate officesRetail sites, corporate offices, or client meetings
Employer & Industry UsageCustomer support roles within Chevron's retail and service stationsSales roles focused on promoting Chevron products and services
Common Search & ComparisonOften compared for customer interaction rolesCompared for sales and client engagement roles

Chevron Customer Service and Chevron Sales Representative roles both operate within the energy and retail industry but focus on different functions. Customer Service primarily handles client inquiries and support, while Sales Representatives focus on promoting and selling Chevron products. Understanding these differences helps job seekers find the right role aligned with their skills and career goals.

Does Chevron Phillips offer remote work?

Chevron Phillips offers some remote work opportunities, primarily for roles that can be performed virtually such as administrative, technical, or support positions. However, many roles in customer service and operational areas typically require on-site presence at company facilities or offices. Job seekers should review specific job postings for remote work options and requirements.

What are the key skills and qualifications needed to thrive as a Chevron Customer Service representative, and why are they important?

To thrive as a Chevron Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, point-of-sale (POS) terminals, and Chevron-specific policies is typically required. Patience, active listening, and a positive attitude help build rapport and resolve customer concerns effectively. These skills ensure customer satisfaction, efficient service, and the upholding of Chevron’s brand reputation.

How long is the Chevron hiring process?

The Chevron customer service hiring process typically takes several weeks, including application review, interviews, and background checks. The duration can vary depending on the position and the number of applicants, but candidates should expect a multi-step process that may involve multiple interview rounds and assessments.
More about Chevron Customer Service jobs
What states have the most Chevron Customer Service jobs? States with the most job openings for Chevron Customer Service jobs include:
What job categories do people searching Chevron Customer Service jobs look for? The top searched job categories for Chevron Customer Service jobs are:
Chevron Customer Service jobs near you
Infographic showing various Chevron Customer Service job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 91% Part Time, and 6% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Riverwalk Chevron - Customer Service Representative - CA

Hassan & Sons, Inc.

Fortuna, CA

$17.25 - $23.50/hr

Other

Posted 2 days ago

Job description

Position Summary
Under the general supervision of the Store Manager and Area Manager, the Customer Service Representative (CSR) supports daily store operations while upholding the company's commitment to exceptional customer service. This role is responsible for cashiering, maintaining store presentation, ensuring food and beverage quality, and fostering a safe and welcoming environment for all customers.
The CSR serves as the face of H&S Energy, creating a positive experience for every guest through friendly interactions, product knowledge, and efficient service.
Responsibilities and Duties:
Customer Service Excellence
  • Greet all customers with enthusiasm and professionalism, creating a welcoming environment ("Welcome to H&S" / "Welcome to Chevron")
  • Deliver friendly, efficient, and accurate service at checkout while maintaining a positive attitude
  • Follow the company's Four Steps of Customer Service with every interaction to achieve outstanding customer satisfaction and Mystery Shop performance
  • Communicate current promotions, loyalty programs, and product recommendations to enhance customer engagement
  • Represent the company with professionalism in appearance, communication, and conduct
Cash Handling & Register Operations
  • Operate the Point of Sale (POS) system accurately for all cash, credit, and debit transactions
  • Ensure correct change is given, receipts are issued, and refunds or exchanges are processed per company policy
  • Perform safe drops, cash counts, and drawer balancing at shift end following standard procedures
  • Verify identification for age-restricted items (alcohol, tobacco, lottery) and credit transactions
Store Presentation & Merchandising
  • Stock shelves, coolers, and displays to ensure products are organized, priced correctly, and visually appealing
  • Maintain signage, promotional materials, and pricing accuracy
  • Remove expired, damaged, or recalled items and report discrepancies to the Station Manager
  • Keep the sales floor, counters, and displays neat, clean, and clutter-free
Food & Beverage Handling
  • Prepare and maintain all self-serve and ready-to-eat food and beverage stations (coffee, fountain, roller grill, etc.)
  • Follow all food safety, sanitation, and temperature guidelines
  • Clean and sanitize equipment regularly to ensure quality and compliance
Maintenance, Cleanliness & Safety
  • Maintain cleanliness of the entire facility, including restrooms, fueling area, and trash disposal
  • Refill windshield washer stations, paper towels, and squeegees at the pumps
  • Follow all safety procedures and emergency response protocols, including knowledge of shutoff systems
  • Report equipment malfunctions or safety hazards immediately to management
Additional Duties
  • Adhere to the station's shift duties checklist for assigned shifts
  • Understand and assist with car wash operations (if applicable)
  • Perform other job-related duties as assigned by management
Education and Work Experience
  • High school diploma or equivalent preferred
  • Previous experience in retail, food service, or customer-facing roles preferred
  • Basic knowledge of POS systems and cash-handling procedures
  • CPR and First Aid training a plus
  • Strong communication skills and the ability to work effectively in a team environment
Skill Set
  • Strong customer service and communication skills
  • Ability to multitask and stay organized in a fast-paced setting
  • Self-motivated and dependable, with strong follow-through and attention to detail
  • Able to follow direction, take initiative, and maintain professionalism under pressure
  • Comfortable using computers and POS systems; basic Microsoft Office skills a plus
  • Flexible availability, including nights, weekends, and holidays
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
  • Frequent standing, walking, bending, and lifting up to 50 lbs
  • Requires use of hands, arms, and vision to operate POS systems and restock merchandise
  • Must be able to work both indoors and outdoors in various weather conditions
  • Exposure to cleaning chemicals, fuel fumes, and noise typical of a retail fuel environment
  • Must be able to communicate clearly and effectively in person and over the phone
  • Reasonable accommodations will be provided as required by law

Mid-shift: 1:30 PM - 10:00 PM
Graveyard: 11:00 PM - 7:30 AM

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