Chevron Customer Service Jobs (NOW HIRING)

Company Conformance Statements:

In the performance of their respective tasks and duties all employees are expected to conform to the following:

Perform quality work within deadlines, with or without direct supervision.

Interact professionally with other employees, guests and suppliers.

Work effectively as a team contributor on all assignments.

Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.

Follow all rules, policies and safety guidelines for tasks/job.

Perform any additional tasks as required.

Position purpose: To provide excellent customer service to our customers.

Responsibilities/Duties/Functions/Tasks: (material responsibilities and essentials duties)

• Greet and acknowledge every guest
• Demonstrate solid product knowledge
• Maintain an awareness of all product information, merchandise promotions, and advertisements
• Demonstrate friendly and helpful service to all customers consistently
• Suggest additional items to the customer
• Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers, including scanning or inputting barcodes
• Ring each item on the correct key
• Minimize cash discrepancies so they do not exceed +/- $5.00 per day
• Thank all customers at the end of each transaction
• Handle difficult/challenging situations with a high level of professionalism
• Meet or exceed Chevron's customer service standards
• Assist in floor moves, merchandising, and display maintenance
• Stock the floor as needed
• Complete housekeeping tasks as needed
• Adhere to all Company policies, procedures and practices including signing, pricing, and loss prevention

The responsibilities and duties are not limited to those mentioned above.

Qualifications: (minimum educational and experience qualifications, required proficiencies with specialized knowledge, required certifications, etc.)

• Have basic math skills
• Able to follow verbal and written instructions
• Able to independently evaluate current conditions against standard and perform tasks necessary to bring areas to standard.

Special Position Requirements: (Any hazard, risk, security issue or related special conditions which apply to the position, i.e. chemicals used, equipment used, cash handling, etc.)

• Cash handling is required. Cash discrepancies must not exceed +/- $5.00 per day.
• Hazardous Material Training, Propane Dispensing Training
• Some exposure to cleaning products, (bathroom and toilet cleansers, window cleaners, wax, wax stripper, graffiti remover, paint remover etc), paint, and other chemicals is required.

Equipment used: Hot beverage equipment, CO2 tank replacement

Work Requirements: [Actual physical work required, i.e. standing at cash register, loading items onto shelves, sitting, working at a computer, etc - include approximate amount of time per day-- N (Never), O (Occasionally up to 3 hrs per day), F(Frequently, 3 - 6 hrs per day), C (Constantly, 6 - 8+ hrs per day), based on 8 hour shift.)]

• Standing/walking (working at cash register) - C
• Lifting up to 10 lbs - F
• Driving motorized vehicle (golf cart, forklift) - N
• Repetitive pushing/pulling (scrubbing, wiping, mopping, sweeping, scraping, hosing) - C
• Climbing, working from ladder or stepstool - O
• Bending/stooping (merchandising, stocking etc) - C
• Kneeling (cleaning toilets, floors, stocking, merchandising, etc) - O
• Lifting over 10 lbs (stocking, merchandising, cleaning) - F
• Reaching (stocking, merchandising, cleaning walls, windows, mirrors, etc) - O
• Overhead work (stocking, merchandising, cleaning walls, windows, changing light bulbs, etc.) - O
• Other tasks, including minor maintenance and/or repair - O
• Receiving Merchandise - O
• Merchandising/ Stocking items - C
• Working at a computer - N

(Tasks vary by day, not all tasks are performed every day)

Preferences: [Preferred attributes for the position which are not absolutely required in the minimum qualifications (i.e., multi-lingual, college degree)]

Bilingual: English and Spanish

Able to read and write English

PART-TIME EMPLOYEE BENEFITS:

• PAID SICK LEAVE (PSL) - Part-time and Seasonal employees begin accruing PSL at a rate of one hour for every 30 hours worked. Employees cannot use PSL until after their 90 days of employment.

You may remember Casa de Fruta as the little cherry stand on Pacheco Pass, or as we are today, a California landmark and traditional stop on many families journeys. At our roadside Orchard Resort in the beautiful Pacheco Valley, we welcome visitors from around the world to stay and discover all that Casa de Fruta has to offer.