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How much do chevron customer service jobs pay per hour?

As of Jun 3, 2026, the average hourly pay for chevron customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Chevron Customer Service representative, and why are they important?

To thrive as a Chevron Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, point-of-sale (POS) terminals, and Chevron-specific policies is typically required. Patience, active listening, and a positive attitude help build rapport and resolve customer concerns effectively. These skills ensure customer satisfaction, efficient service, and the upholding of Chevron’s brand reputation.

What are some common challenges Chevron Customer Service representatives face, and how can they effectively manage them?

Chevron Customer Service representatives often handle a wide range of inquiries, from billing questions to technical issues with fuel cards or loyalty programs. A common challenge is resolving customer concerns efficiently while maintaining a positive attitude, especially during busy periods or when dealing with dissatisfied customers. Effective communication, patience, and strong problem-solving skills are essential for managing these situations. Representatives benefit from ongoing training, clear escalation processes, and collaborative team support to ensure both customer satisfaction and professional growth.

What does a Chevron Customer Service representative do?

A Chevron Customer Service representative assists customers with inquiries related to Chevron’s products, services, and locations. Their responsibilities include answering questions about fuel, payment options, and loyalty programs, as well as resolving issues such as billing concerns or service complaints. They may work in-person at Chevron stations or remotely via phone, email, or online chat. Ultimately, their role is to ensure customer satisfaction and provide a positive experience for Chevron’s clients.

What is the difference between Chevron Customer Service vs Chevron Sales Representative?

AspectChevron Customer ServiceChevron Sales Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; sales experience preferred
Work EnvironmentRetail locations, call centers, or corporate officesRetail sites, corporate offices, or client meetings
Employer & Industry UsageCustomer support roles within Chevron's retail and service stationsSales roles focused on promoting Chevron products and services
Common Search & ComparisonOften compared for customer interaction rolesCompared for sales and client engagement roles

Chevron Customer Service and Chevron Sales Representative roles both operate within the energy and retail industry but focus on different functions. Customer Service primarily handles client inquiries and support, while Sales Representatives focus on promoting and selling Chevron products. Understanding these differences helps job seekers find the right role aligned with their skills and career goals.

More about Chevron Customer Service jobs
What states have the most Chevron Customer Service jobs? States with the most job openings for Chevron Customer Service jobs include:
What job categories do people searching Chevron Customer Service jobs look for? The top searched job categories for Chevron Customer Service jobs are:
Chevron Customer Service jobs near you
Infographic showing various Chevron Customer Service job openings in the United States as of May 2026, with employment types broken down into 97% Full Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative CSI #1989

Customer Service Representative CSI #1989

Chevron

Irvine, CA

$18.25/hr

Part-time

Medical

Posted 9 days ago

Chevron rating

6.0

Company rating: 6.0 out of 10

Based on 213 frontline employees who took The Breakroom Quiz

58th of 74 rated oil and gas companies

Job description

Chevron Stations Inc. is looking to hire a Customer Service Representative who will cook, cashier, and clean!
If you are interested in applying for this position, please submit your application directly through our website at chevronstations.com. Enter the city name in the “Where are you located?” search field, then click “Find Jobs.”

Shifts: Part time.

Location: Chevron Gas Station CSI #1989 | 6320 Irvine Blvd | Irvine CA, 92620.

Apply Now: If you are interested in applying for this position, please submit your application directly through our website at chevronstations.com. Enter the city name in the “Where are you located?” search field, then click “Find Jobs.”

Benefits:
  • Full-time & Part-time shifts available.
  • Direct Deposit with competitive weekly pay.
  • Health & Wellness packages available for purchase.
  • Education reimbursement program.
  • Shift Differential Pay for select shifts and job titles.
  • Management Bonus Program.
  • Loyalty Service Time Program.
  • Commuter Benefit Program.

Job Expectations:
  • Maintain courteous, professional contact with co-workers, customers, vendors, and community at large.
  • Maintain a neat appearance and good personal hygiene in compliance with CSI image standards.
  • Support and follow established safety, security, quality guidelines as well as CSI’s policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately.
  • Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process.
  • Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage, and disposal procedures.
  • Follow federal law and company standards on carding customers for all age-restricted products sold at the stations.
  • Work professionally with vendors and contractors.
  • Regular and punctual attendance is expected.
  • Follow proper kitchen and sanitation procedures in accordance with city and county regulations during the cooking of KKC products.

Essential Functions:
  • Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact.
  • Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment.
  • Maintain cash drawer to be at or below the maximum level. Secure all funds in a safe and perform cashier reconciliation at the end of each shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently.
  • Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable.
  • Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed.
  • Actively promote store specials and other marketing programs.
  • Cross-check price of delivered goods for accuracy.
  • Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store.
  • Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only).
  • May perform other duties as assigned by management.

Requirement/Qualifications:
  • Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.
  • Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays.
  • Strong attention to detail.
  • Ability to handle challenging situations professionally and exercise exceptional judgement.
  • Ability to work both independently and in team settings.
  • Must possess required up-to-date food handling certificates, as required by law (in specific locations only).
  • Cooking/Restaurant experience preferred.

Physical Demands Include but are not limited to:
  • Ability to stand and walk for long periods of time on hard and uneven surfaces.
  • Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward, and if over 25 pounds.
  • Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity.
  • Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment.
  • Periodic exposure to all outdoor conditions during daylight hours.
  • Moderate exposure to walk-in coolers and freezers at 34°F or lower.
  • Frequent handwashing and attention to personal cleanliness standards.
  • Must be at least 18 years of age or older to work in California and Oregon locations.
  • Must be at least 21 years of age or older to work in Washington locations.
  • Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am.
  • Must be at least 21 years of age or older to work in Management positions.
  • Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers.
  • The selected candidate’s compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law.

USA-based job position.

Visas will not be granted.

Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.
We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at CSIWFM@Chevron.com.
If you are interested in applying for this position, please submit your application directly through our website at chevronstations.com. Enter the city name in the “Where are you located?” search field, then click “Find Jobs.”

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About Chevron

Sourced by ZipRecruiter

Chevron is one of the world's leading integrated energy companies. We believe affordable, reliable and ever-cleaner energy is essential to achieving a more prosperous and sustainable world. Chevron produces crude oil and natural gas; manufactures transportation fuels, lubricants, petrochemicals and additives; and develops technologies that enhance our business and the industry. We are focused on lowering the carbon intensity in our operations and seeking to grow lower carbon businesses along with our traditional business lines. More information about Chevron is available at www.chevron.com.

Industry

Oil and coal products manufacturing, civic and social organizations and oil and gas extraction

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

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