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Customer Service Restaurant Jobs (NOW HIRING)

The Restaurant Zone

Be Seen First

General Manager - Quick Service Restaurant

Greencastle, PA · On-site

$65K - $75K/yr

Drive sales, customer count, profitability, and overall restaurant performance * Recruit, train ... Maintain high standards for food quality, service speed, accuracy, cleanliness, and hospitality

New

The Restaurant Zone

Be Seen First

General Manager - Quick Service Restaurant

Tillamook, OR · On-site

$65K - $70K/yr

Monitor customer feedback and identify opportunities to improve service. * Maintain high standards ... Qualifications * 3+ years of restaurant management experience , preferably in a QSR, fast-casual ...

New

Panda Inn

Full Service Restaurant Bartender

Glendale, CA

$16.90 - $19.90/hr

... customers. Kitchens are hot and noise levels are usually high; storage space is limited and ... Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal ...

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Customer Service Restaurant information

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How much do customer service restaurant jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for customer service restaurant in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a customer service restaurant job?

Customer service restaurant jobs involve interacting with customers to ensure they have a positive dining experience. These roles can include greeting guests, taking orders, serving food and beverages, answering questions about the menu, handling payments, and resolving any issues or complaints. Employees in these positions need strong communication skills, patience, and the ability to work efficiently in a fast-paced environment. The goal is to provide excellent service that encourages repeat business and positive reviews.

What are the key skills and qualifications needed to thrive as a customer service restaurant professional?

To excel in a Customer Service Restaurant role, you need strong interpersonal skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, order management software, and food safety protocols is often required. Outstanding communication, patience, and a positive attitude help you build rapport with guests and resolve issues effectively. These skills ensure a smooth dining experience, repeat business, and a positive reputation for the restaurant.

What are some common challenges faced by customer service staff in a restaurant setting, and how can they be effectively managed?

Customer service staff in restaurants often encounter challenges such as handling high-pressure situations during busy hours, managing difficult or dissatisfied customers, and balancing multiple tasks at once. Effective communication, teamwork, and staying calm under pressure are essential skills to navigate these challenges. Many restaurants provide training and encourage staff to support each other, ensuring that customer concerns are addressed promptly and professionally. Developing good problem-solving abilities and maintaining a positive attitude can make these challenges more manageable and contribute to a rewarding work experience.

What is the difference between Customer Service Restaurant vs Customer Support Specialist?

AspectCustomer Service RestaurantCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; experience in food serviceHigh school diploma; technical or customer service certifications
Work EnvironmentFast-paced restaurant settings, face-to-face interactionOffice or call center, remote options possible
Industry UsageFood service, hospitalityTechnology, retail, service industries
Common Search/ComparisonCustomer Service Restaurant vs Customer Support Specialist

Customer Service Restaurant primarily involves direct interaction with customers in a food service environment, focusing on order accuracy, hospitality, and in-person service. Customer Support Specialist typically works in a more technical or office setting, providing assistance via phone, email, or chat. While both roles require strong communication skills, the Customer Service Restaurant role emphasizes hospitality and food industry knowledge, whereas Customer Support Specialists often need technical troubleshooting skills.

What does customer service do in a restaurant?

Customer service in a restaurant involves greeting guests, taking orders, serving food and beverages, addressing customer questions or concerns, and ensuring a positive dining experience. It requires good communication skills, attentiveness, and the ability to handle multiple tasks efficiently.
More about Customer Service Restaurant jobs

What cities are hiring for Customer Service Restaurant jobs?

Cities with the most Customer Service Restaurant job openings:

What states have the most Customer Service Restaurant jobs?

States with the most job openings for Customer Service Restaurant jobs include:

What job categories do people searching Customer Service Restaurant jobs look for?

The top searched job categories for Customer Service Restaurant jobs are:

Customer Service Restaurant jobs near you
Infographic showing various Customer Service Restaurant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

CUSTOMER SERVICE / RESTAURANT / HOSPITALITY EXPERIENCE? APPLY HERE!

Pinnacle 13 Inc.

Flagstaff, AZ

$41K - $50K/yr

Full-time

Re-posted 4 days ago

Job description

Company Description

About Pinnacle 13 Inc.

Pinnacle 13 is looking to fill positions for our rapidly growing sales team in the Flagstaff area. Our innovative firm is looking for outstanding, team-oriented professionals who enjoy friendly competition, working with others and maintaining relationships with customers. This position will be responsible for all aspects of the consumer sales pipeline and promotional sales strategy and its implementation in the local region. This is an extraordinary opportunity to be a part of a progressive local firm and make an immense impact on emerging and established brands with a team of highly ambitious, contemporary, and fun people.

Job Description

Restaurant and Hospitality Experience Needed for New Openings

Paid Training Provided for all Candidates

(Base Pay + Commisions)

Pinnacle 13 is looking for entry level professionals to fill an open position with our firm. We are looking for candidates that have sales & marketing, customer service and hospitality experience! All candidates that have a service background tend to thrive in our customer service and marketing department.

Qualifications

Candidate Requirements:

The following are the minimal standards, skills and attributes required to be considered a possible candidate for this entry level position;

  • Competitive, Results - Driven Work Style
  • Leadership Experience
  • Independently Motivated
  • Exceptional Communication Skills
  • Ability to keep up (and have fun) in a Dynamic, Fast-Paced Environment
  • This position offers a compensation and promotion structure where bonuses and promotions are based upon individual performance.
  • Experience in either Restaurant, Serving, Bartender, Hotel, or Hospitality
  • Reliable Transportation 
Additional Information

Due to expansion, we are willing to train highly motivated people for management and customer service & sales opportunities but they must be willing to work hard in an entry level customer service, sales and marketing position. All openings are ideal for college graduates, or professionals with customer service & sales experience looking for a career change because this is an entry level position in a brand new industry.

To be the best in our industry, we have to have the best people working for us. Providing the right work environment is important to us. We offer a high-energy, supportive team environment where personal achievements are recognized and rewarded.

Apply