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Customer Service Restaurant Jobs (NOW HIRING)

Ryan Restaurant Corp

Restaurant Manager

Billings, MT · On-site

Ensuring the highest level of customer service & guest satisfaction. * Opening & closing the restaurant when needed. * Flexibility schedule wise to support operations when needed. Requirements: * 2+ ...

Ryan Restaurant Corp

Restaurant Manager

Kalispell, MT · On-site

Ensuring the highest level of customer service & guest satisfaction. * Opening & closing the restaurant when needed. * Flexibility schedule wise to support operations when needed. Requirements: * 2+ ...

Ryan Restaurant Corp

Restaurant Manager

Billings, MT · On-site

Ensuring the highest level of customer service & guest satisfaction. * Opening & closing the restaurant when needed. * Flexibility schedule wise to support operations when needed. Requirements: * 2+ ...

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Customer Service Restaurant information

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How much do customer service restaurant jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for customer service restaurant in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a customer service restaurant job?

Customer service restaurant jobs involve interacting with customers to ensure they have a positive dining experience. These roles can include greeting guests, taking orders, serving food and beverages, answering questions about the menu, handling payments, and resolving any issues or complaints. Employees in these positions need strong communication skills, patience, and the ability to work efficiently in a fast-paced environment. The goal is to provide excellent service that encourages repeat business and positive reviews.

What are the key skills and qualifications needed to thrive as a customer service restaurant professional?

To excel in a Customer Service Restaurant role, you need strong interpersonal skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, order management software, and food safety protocols is often required. Outstanding communication, patience, and a positive attitude help you build rapport with guests and resolve issues effectively. These skills ensure a smooth dining experience, repeat business, and a positive reputation for the restaurant.

What are some common challenges faced by customer service staff in a restaurant setting, and how can they be effectively managed?

Customer service staff in restaurants often encounter challenges such as handling high-pressure situations during busy hours, managing difficult or dissatisfied customers, and balancing multiple tasks at once. Effective communication, teamwork, and staying calm under pressure are essential skills to navigate these challenges. Many restaurants provide training and encourage staff to support each other, ensuring that customer concerns are addressed promptly and professionally. Developing good problem-solving abilities and maintaining a positive attitude can make these challenges more manageable and contribute to a rewarding work experience.

What is the difference between Customer Service Restaurant vs Customer Support Specialist?

AspectCustomer Service RestaurantCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; experience in food serviceHigh school diploma; technical or customer service certifications
Work EnvironmentFast-paced restaurant settings, face-to-face interactionOffice or call center, remote options possible
Industry UsageFood service, hospitalityTechnology, retail, service industries
Common Search/ComparisonCustomer Service Restaurant vs Customer Support Specialist

Customer Service Restaurant primarily involves direct interaction with customers in a food service environment, focusing on order accuracy, hospitality, and in-person service. Customer Support Specialist typically works in a more technical or office setting, providing assistance via phone, email, or chat. While both roles require strong communication skills, the Customer Service Restaurant role emphasizes hospitality and food industry knowledge, whereas Customer Support Specialists often need technical troubleshooting skills.

What does customer service do in a restaurant?

Customer service in a restaurant involves greeting guests, taking orders, serving food and beverages, addressing customer questions or concerns, and ensuring a positive dining experience. It requires good communication skills, attentiveness, and the ability to handle multiple tasks efficiently.
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What cities are hiring for Customer Service Restaurant jobs?

Cities with the most Customer Service Restaurant job openings:

What states have the most Customer Service Restaurant jobs?

States with the most job openings for Customer Service Restaurant jobs include:

What are popular job titles related to Customer Service Restaurant jobs?

For Customer Service Restaurant jobs, the most frequently searched job titles are:

Customer Service Restaurant jobs near you
Infographic showing various Customer Service Restaurant job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Restaurant Manager

Billings, MT • On-site

Ryan Restaurant Corp
Restaurants • 201 - 500 employees
Learn more about Ryan Restaurant Corpexternal

Full-time

Medical, Dental, Retirement

Re-posted 13 days ago

Job description

Famous Dave's - the World's Greatest BBQ and the World's Greatest Workplace.
Since we opened our first restaurant in 1994, our award-winning Famous food, down-home Smokin' service, and a fun, casual atmosphere, has helped Famous Dave's become a destination for food-lovers and Team Members alike.
We are always in search of people who know how to 'Wow" a guest and, of course, want to be Famous.
NOW HIRING / IMMEDIATE OPPORTUNITIES FOR
RESTAURANT ASSISTANT / ASSOCIATE MANAGER
Duties include:
  • Managing and developing hourly team members.
  • Ensuring the highest level of customer service & guest satisfaction.
  • Opening & closing the restaurant when needed.
  • Flexibility schedule wise to support operations when needed.

Requirements:
  • 2+ year(s) of full service restaurant management experience preferred
  • Ability to direct, motivate, coach, and develop others in a fast-paced environment
  • ServSafe certification (or able to pass)
  • Strong problem solving & customer service skills.
  • At least 21 years of age
  • Able to pass a background check

What's in it for you? We can offer you:
  • 401(k) based on hours worked
  • Health / Dental insurance based on hours worked
  • Competitive wages
  • A great work atmosphere
  • Flexible schedules & much more!

We're big on diversity at Dave's. Expect a respectful, inclusive, fair culture where everybody has a voice. Famous Dave's is more than an Equal Opportunity Employer, we are an equal opportunity leader.
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