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Customer Service Restaurant Jobs (NOW HIRING)

Chick-fil-A

Customer Service Associate

Davenport, IA

$16/hr

Chick-fil-A is the fastest growing Quick Service Restaurant in the nation * Chick-fil-A has the highest customer satisfaction scores for 10 consecutive years * Chick-fil-A is on Forbes Lists for:

Chick-fil-A

Customer Service Associate

Davenport, IA

$16/hr

Chick-fil-A is the fastest growing Quick Service Restaurant in the nation * Chick-fil-A has the highest customer satisfaction scores for 10 consecutive years * Chick-fil-A is on Forbes Lists for:

Ryan Restaurant Corp

Restaurant Manager

Missoula, MT · On-site

Ensuring the highest level of customer service & guest satisfaction. * Opening & closing the restaurant when needed. * Flexibility schedule wise to support operations when needed. Requirements: * 2+ ...

Ryan Restaurant Corp

Restaurant Manager

Missoula, MT · On-site

Ensuring the highest level of customer service & guest satisfaction. * Opening & closing the restaurant when needed. * Flexibility schedule wise to support operations when needed. Requirements: * 2+ ...

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Customer Service Restaurant information

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How much do customer service restaurant jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for customer service restaurant in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Restaurant professional, and why are they important?

To excel in a Customer Service Restaurant role, you need strong interpersonal skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, order management software, and food safety protocols is often required. Outstanding communication, patience, and a positive attitude help you build rapport with guests and resolve issues effectively. These skills ensure a smooth dining experience, repeat business, and a positive reputation for the restaurant.

What is the 30/30/30 rule for restaurants?

The 30/30/30 rule in restaurants is a customer service guideline where staff aim to greet guests within 30 seconds, take their order within 30 seconds of greeting, and deliver the food within 30 minutes of ordering. For customer service roles, following this rule helps ensure timely and efficient service, enhancing customer satisfaction.

What are some common challenges faced by customer service staff in a restaurant setting, and how can they be effectively managed?

Customer service staff in restaurants often encounter challenges such as handling high-pressure situations during busy hours, managing difficult or dissatisfied customers, and balancing multiple tasks at once. Effective communication, teamwork, and staying calm under pressure are essential skills to navigate these challenges. Many restaurants provide training and encourage staff to support each other, ensuring that customer concerns are addressed promptly and professionally. Developing good problem-solving abilities and maintaining a positive attitude can make these challenges more manageable and contribute to a rewarding work experience.

What is the job description of customer service in a restaurant?

A customer service role in a restaurant involves greeting guests, taking orders, serving food and beverages, and addressing customer inquiries or complaints to ensure a positive dining experience. It requires good communication skills, attentiveness, and knowledge of the menu, often using point-of-sale systems. The job may also include cleaning tables and maintaining a clean environment.

What is the difference between Customer Service Restaurant vs Customer Support Specialist?

AspectCustomer Service RestaurantCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; experience in food serviceHigh school diploma; technical or customer service certifications
Work EnvironmentFast-paced restaurant settings, face-to-face interactionOffice or call center, remote options possible
Industry UsageFood service, hospitalityTechnology, retail, service industries
Common Search/ComparisonCustomer Service Restaurant vs Customer Support Specialist

Customer Service Restaurant primarily involves direct interaction with customers in a food service environment, focusing on order accuracy, hospitality, and in-person service. Customer Support Specialist typically works in a more technical or office setting, providing assistance via phone, email, or chat. While both roles require strong communication skills, the Customer Service Restaurant role emphasizes hospitality and food industry knowledge, whereas Customer Support Specialists often need technical troubleshooting skills.

What are customer service restaurant jobs?

Customer service restaurant jobs involve interacting with customers to ensure they have a positive dining experience. These roles can include greeting guests, taking orders, serving food and beverages, answering questions about the menu, handling payments, and resolving any issues or complaints. Employees in these positions need strong communication skills, patience, and the ability to work efficiently in a fast-paced environment. The goal is to provide excellent service that encourages repeat business and positive reviews.

What's the highest paying customer service job?

In customer service roles, managerial positions such as Customer Service Managers or Customer Support Directors tend to have the highest salaries, often exceeding $60,000 annually. Specialized roles that require technical knowledge or industry expertise, like technical support managers or client relations directors, can also command higher pay. Advancement, experience, and industry can significantly influence earning potential in customer service careers.

What jobs pay 2000 a day?

Jobs in high-level executive roles, such as CEOs or investment bankers, can pay $2,000 or more per day, especially with bonuses and commissions. Certain specialized consulting, legal, or medical professions may also reach this level with significant experience and client volume. These roles typically require advanced skills, certifications, or extensive experience.
More about Customer Service Restaurant jobs
What cities are hiring for Customer Service Restaurant jobs? Cities with the most Customer Service Restaurant job openings:
What states have the most Customer Service Restaurant jobs? States with the most job openings for Customer Service Restaurant jobs include:
What job categories do people searching Customer Service Restaurant jobs look for? The top searched job categories for Customer Service Restaurant jobs are:
Customer Service Restaurant jobs near you
Infographic showing various Customer Service Restaurant job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 88% Full Time, 6% Part Time, and 5% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Service Manager | Full Service Restaurant and Bakery | Lewisburg, PA

Gecko Hospitality

Lewisburg, PA

$50K - $60K/yr

Full-time

Retirement, PTO

Posted 16 days ago

Job description

Service Manager - Lewisburg, PA

Full-Service Restaurant and Bakery

$50-60k + Benefits, Bonus, and Future Advancement Opportunities!


We're seeking an experienced and motivated Service Manager to join our team in Lewisburg, PA! As a Service Manager, you'll lead the front-of-house team, drive sales growth, and ensure exceptional guest experiences at a popular casual restaurant and bakery.


Service Manager Responsibilities:

  • Lead the front-of-house team to deliver top-notch customer service
  • Drive sales growth through effective upselling and promotions
  • Manage staff scheduling, training, and performance
  • Oversee daily operations, including inventory and cash handling
  • Maintain high standards of customer satisfaction and retention

What We Offer the Service Manager:

  • Competitive compensation ($55-60k)
  • Comprehensive insurance benefits
  • 401(K) with company match
  • Paid time off and holidays
  • Ongoing training and development opportunities
  • Bonus potential and future advancement opportunities

Ideal Service Manager:

  • 2+ years of high-volume restaurant management experience
  • Proven track record of driving sales growth and improving customer satisfaction
  • Excellent leadership and communication skills
  • Strong work ethic and attention to detail
  • Ability to work a variety of shifts, including nights, weekends, and holidays


Join Our Team!

If you're a hospitality pro with a passion for delivering exceptional guest experiences, send your resume to nate@geckohospitality.com. Let's create something special in Lewisburg, PA!